1999 Hyundai Elantra

TL* THE CONTACT OWNS A 1999 HYUNDAI ELANTRA. THE CONTACT STATED THAT THE REAR PASSENGER SIDE SUBFRAME RUSTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 164,000.

I PURCHASED A USED HYUNDAI ELANTRA (1999). DUE TO CREDIT ISSUES I UNDERSTAND SO HAD A VERY SLIM CHOICE OF VEHICLES. I WAS TOLD THAT THE VEHICLE I CHOSE HAD A "25 POINT INSPECTION" COMPLETED ON IT, AND IT IS IN "GREAT" SHAPE. WHEN I TOOK IT FOR TEST DRIVE I MADE A COMMENT ABOUT THE BRAKES GRINDING, AGAIN I WAS REASSURED BY LUVERT ALLEN THAT THIS "INSPECTION" HAS BEEN SUCCESSFULLY COMPLETED AND EVERYTHING WAS FINE. ONCE I GOT HOME I NOTICED MORE PROBLEMS, SUCH AS THE ENTIRE BOTTOM OF THE VEHICLE IS COMPLETELY RUSTED OUT. THE BRAKES PADS ARE JUST GRINDING ON METAL, AND IT SEEMS AS IF ONE OF THE AXLES IS READY TO BREAK. WHEN I CALLED BACK DAVE PHILLIPS CLAIMED I WAS HAVING "BUYERS REMORSE", AND THAT I "GOT WHAT I PAID FOR". ALTHOUGH THIS LEMON, IS PAST THE LEMON LAW STATUS YOU WOULD HOPE THAT PEOPLE HAVE BUSINESS ETHICS. NO ONE WAS WILLING TO HELP ME, WHEN I EXPRESSED MY SAFETY CONCERNS, DAVE PHILLIPS AGAIN SAID IT WAS "BUYERS REMORSE" AND I WAS "OVER REACTING". PERSONALLY WHEN IT HAS TO DO WITH VEHICLE SAFETY I CAN'T BELIEVE A CAR "PROFESSIONAL" WOULD SAY THAT A CUSTOMER WAS OVERREACTING WHEN EXPRESSING HER SAFETY CONCERNS IN THE VEHICLE HE SOLD HER. *JB I HAVE HAD THIS VEHICLE FOR LESS THAN 24 HRS. AS SOON AS I LEFT THAT LOT THE CHECK ENGINE LIGHT CAME ON. LUVERT ALLEN SPECIFICALLY STATED THAT IF THIS HAPPENS WE CAN TAKE IT BACK. THAT TOO WAS A LIE. SINCE WE DROVE IT OFF THE LOT IT IS...HOW DID THEY PUT IT.."MY PROBLEM". I HAVE ATTEMPTED TO GET HELP THESE AND THEY REFUSE, WHAT TYPE OF BUSINESS IS SO CARELESS WHEN IT COMES TO THE SAFETY OF THEIR CUSTOMERS. AFTER READING THE OTHER COMPLAINT ABOUT SOUTH TOWN RIVERDALE I GUESS MY QUESTION HAS BEEN ANSWERED.

ROTORS WERE WARPED;TRUNK LID DO NOT CLOSE PROPERLY. YOU CAN STAND BESIDE THE CAR AND LOOK DOWN INSIDE THE TRUNK. TRANSMISSION JERKS WHILE STOPPED IN TRAFFIC . WHILE IN TH PROCESS OF STOPPING THE TRANSMISSION FEELS AS THOUGH IT'S GOING TO FALL OUT OF THE CAR. I'VE TAKEN THE CAR BACK TO THE DEALER FOR THESE AND OTHER COMPLAINTS AND THEY CONTINUE TO TELL ME THAT NO PROBLEMS CAN BE FOUND. PLEASE HELP ME GET THESE ISSUES RESOLVED.

IN-SHOP FOR TRANSMISSION 3 TIMES (ON 3RD TRANS); PAINT PEELING ON BUMPER (DEALER REFUSTED TO PAINT);CLEAR COAT CRACKED AND BUBBLED ON SPOILER & SIDE MIRROR (DEALER REPAINTED); NOTICED A/C DIDN'T WORK RIGHT AFTER PURCHASE; CHECK ENGINE LIGHT ON (REASON FOR REPLACING ENGINE COIL, ETC. AND CONVERTER); INTERIOR DRIVER'S DOOR HANDLE BROKE; DEALER ALWAYS FIGHTS GETTING US A LOANER/RENTAL CAR (BUT WE HAVE TO HAVE ONE SINCE ITS OUR ONLY CAR NOW!); ALWAYS IN SHOP AN EXTENSIVE AMOUNT OF TIME EXCEPT WHEN THEY ARE PAYING FOR US A RENTAL; MANUFACTURER CONTACTED BY PHONE IN MAY 2001, BUT OFFERED NO HELP. *AK