2013 Hyundai Azera

The contact owns a 2013 Hyundai Azera. The contact stated while driving 60 MPH, the steering wheel started shuddering and was making an abnormal clicking sound. There were no warning lights illuminated. The contact was able to continue driving. The contact stated that the failure had been reoccurring intermittently. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 66,000. The VIN was not available.

Driving in passing gear three times my car made a loud thudding noise and with an accompanying jolt, the “impact” feels like you could lose control. This feels like it comes from under the rear such as where the universal joint/drive shaft might be. We’ve taken the car in twice but the dealership is unable to duplicate. No warning of any kind in advance.

The steering wheel of my 2013 Hyundai Azera malfunctions. It makes a clicking noise when i move the steering wheel either clockwise or anti clockwise. The clicking noise dramatically increases when the road is not smooth. It started since almost a month back. After doing some research I found that this seems to be a common problem on many Hyundai models. There are many youtube videos showing this same problem that I am facing in my car. Here is one such link from youtube, and its description section pointed me about the recall of this part. https://youtu.be/lrkARm38wfc Hyundai had also issued a recall to change the steering coupler that seems to be faulty. The vehicles associated with the recall can be seen here https://autoservice.hyundaiusa.com/TXX7/MicroSiteTemplate/MicroSiteTemplateVINValidate/2689 It seems Hyundai is covering only Sonata and Elantra models. Since the same problem exists on Azera as well, I request you to please look into this matter as many folks had reported that the steering could fail to respond due to this issue. It is also a safety issue if the steering fails to respond while driving on the road on freeway. I can understand that Hyundai might have not received so much complains as the number of cars sold for Sonata and Elanatra models is significantly higher compared to Azera model. But if this is a safety issue and if the same parts are used in Azera model, I believe the recall should apply for Azera as well. The problem is easily reproducible. There is no warning lights or any messages or symptoms prior to failure.

Engine failed; started knocking , lights came on dash, and caused car to cease. Car is available for inspection, luckily was able to get on side of road without incident; towed to dealership and they advised that the Hyundai has issues and they have about 10 on the lot now awaiting replacement for there is a recall on this year of the Sonata and the Santa Fe - it should be noted the Santa Fe and Azera have the same engine. Contacted dealer after towed and they told us what the likely issue is without looking at it (although later confirmed) for they have so many with the same issue. There were no warning lights or anything, dashboard suddenly came on and vehicle died. Dealership (Jim Johnson, Bowling Green, KY) service woman, Megan, said this is quite normal and there was a lawsuit about this.

STEERING WHEEL KNOCKS LOUDLY WHEN TURNING LEFT OR RIGHT. HYUNDAI HAS ISSUED A RECALL FOR SONOTA, ELANTRA, SANTA FE AND SOME KIA MODELS, BUT DOES NOT INCLUDE THE AZERA MODEL EVEN THOUGH THE DEALER VERIFIED IT IS THE SAME ISSUE AND PART FAILURE. MANY COMPLAINTS ONLINE CONCERNING THE SAME PROBLEM AND SUDDEN LOSS OF STEERING WHEN PART FAILS. DEALER STATES AZERA IS NOT INCLUDED BECAUSE LIMITED PRODUCTION CAUSED LESS COMPLAINTS SO IT WAS NOT INCLUDED IN THE RECALL. REPAIR ESTIMATE IS $448.00. IF NOT REPAIRED, COMPLETE LOSS OF STEERING COULD OCCUR.*DT*DT*JB CONSUMER REFERENCE NUMBER # [XXX] FROM THE DEALER. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

2013 HYUNDAI AZERA. CONSUMER STATED THAT THE AIRBAGS DID NOT DEPLOY DURING AUTO ACCIDENT. *LD THE CONSUMER STATED HE AND HIS WIFE WERE STRUCK BY ANOTHER VEHICLE ON THE RIGHT FRONT DOOR. THE VEHICLE THE STRUCK A GUARDRAIL, FOLLOWING IT FOR 50FT. THE VEHICLE WAS TOTALED. THE CONSUMER'S WIFE WAS KNOCKED UNCONSCIOUS AND ENDURED. SERIOUS ISSUES WITH HER NECK, EARS AND HIP. BOTH HAD CONCUSSIONS.*DT*JB