2012 Hyundai Azera

THE STEERING IS MAKING CLICKING SOUND WHEN MOVING THE STEERING WHEEL SLIGHTLY TO THE LEFT AND TO THE RIGHT. BASED ON INTERNET RESEARCH, THE PROBLEM APPEARS TO BE RELATING TO THE STEERING MOTOR COUPLING ISSUE. THE NOISE OCCURS RATHER OR NOT THE VEHICLE IS MOVING OR STILL. THE ENGINEER MUST BE RUNNING. THERE'S BEEN SAFETY RECALLS FOR THE EXACT ISSUE ON OTHER HYUNDAI MODELS WITH THE SAME PARTS NUMBER, SO NHTSA, WHY HASN'T NHTSA ISSUE, OR CAUSE TO BE ISSUE, A SAFETY RECALL ON THE AZERA? WHAT'S IT GOING TO TAKE, INJURIES AND/OR DEATHS? HOW MANY? THE PROBLEM IS GETTING WORSE. THE CAR HAS LESS THAN 31,000 MILES.

MY WIFE RAN OF THE HIGHWAY AT ABOUT 50MPH TRAVELED A SHORT DISTANCE IN THE DITCH AND STRUCK THE SIDE OF A DRIVEWAY WHERE IT JOINED THE ROAD, FLEW OVER THE DRIVEWAY LANDING ON THE OTHER SIDE CAUSING A COMPRESSION FRACTURE OF 2 VERTEBRAE AND ALTHOUGH THE AZERA WAS A TOTAL LOSS WITH THE FRONT SUSPENSION PUSHED BACK 8" AND THE ROOF BUCKLED, NONE OF THE AIRBAGS WERE INFLATED. I CAN HELP BUT THINK THAT HER INJURIES WOULD HAVE BEEN LESS IF THESE HAD WORKED. THE ACCIDENT TOOK PLACE AT HWYFF AND COUNTY ROAD 170 JOPLIN MO.

MY AZERA IS OUT OF WARRANTY BUT THE STEERING COUPLER IS WORN AND NEEDS TO BE REPLACED. SEVERAL MODELS AND MODEL YEARS HAVE BEEN ISSUED A RECALL FOR THIS PROBLEM BUT MY VEHICLE (ACCORDING TO HYUNDAI CUSTOMER CARE) IS NOT ONE OF THE VEHICLES. HYUNDAI SHOULD REPAIR THE WORN STEERING COUPLER WITH NO CHARGE TO THE CUSTOMER OR AT LEAST DISCOUNT THE COST OF REPAIR FROM THE OUTRAGEOUS $500.00 PRICE QUOTED TO ME. THE PART IS LESS THAN $20.00 TO PURCHASE. MY STEERING COLUMN CLUNKS OVER BUMPS AND VIBRATES AT SPEEDS OVER 50 MILES/HOUR.

I CONFIRMED MY CAR HAVE MDPS STEERING MOTER COUPLING ISSUE SYMPTOM. CLICK SOUND HAPPEN WHEN STEER WHEEL ROTATE LEFT AND RIGHT. THIS CASE HAVE HUGE RECALL AT SONATA BEFORE. AZERA FROM 2011-14 ALSO HAVE SAME PROBLEM BASE ON INFORMATION FROM KOREA RECALL SITE. MY CAR ALSO HAVE SAME SAFETY ISSUE. I CAN'T DRIVE CAR DUE TO POTENTIAL SAFETY RISK WHICH LOCK STEERING BY BROKEN COUPLING. I SEND A MAIL TO BEAVERTON HYUNDAI ABOUT THIS AND TRY TO GET RECALL SERVICE BUT THEY DIDN'T REPLY MY MAIL.

STEERING WHEEL MAKES CLICKING SOUND UPON TURNING IT EITHER LEFT OR RIGHT, EVEN WHEN CAR IS IN PARK JUST TURNING THE WHEEL SLIGHTLY AND THIS ALSO HAPPENS WHILE DRIVING AT NORMAL SPEED. WHEN DRIVING HIGHWAY SPEED, THE STEERING WHEEL BEGINS TO SHAKE UPON THE SLIGHTEST MOVEMENT OF IT. I HAVE CHECKED TO SEE IF THERE WERE ANY RECALL NOTICES, BUT HAVE FOUND NONE DESPITE SIMILAR COMPLAINTS ON THIS MAKE AND MODEL.

IN EARLY 2017, HYUNDAI ISSUED THE FOLLOWING ANNOUNCEMENT...''HYUNDAI MOTOR AMERICA IS REVISING THE WARRANTY COVERAGE FOR THE RUBBER COUPLING IN THE MOTOR DRIVEN POWER STEERING (MDPS) ASSEMBLY ON 2007-2015 ELANTRA SEDANS, 2009-2012 ELANTRA TOURING MODELS, 2011-2014 SONATA SEDANS, AND 2011-2015 HYBRID SONATA SEDANS TO 10 YEARS FROM THE DATE OF ORIGINAL DELIVERY OR THE DATE OF FIRST USE, OR 100,000 MILES, WHICHEVER OCCURS FIRST.' WHY ISN'T THE STEERING COUPLER ON THE 2012 HYUNDAI AZERA COVERED UNDER THE SAME WARRANTY THAT HYUNDAI EXTENDED TO THE 2007 ' 2015 ELANTRA SEDANS, 2009 ' 2012 ELANTRA TOURING MODELS, 2011 ' 2014 SONATA SEDANS AND 2011 ' 2015 HYBRID SONATA SEDANS? THIS EXACT COMPONENT WAS UTILIZED IN SIMILAR YEAR AZERAS, YET HYUNDAI WILL NOT HONOR THE WARRANTY EXTENSION OR REIMBURSE ME FOR THE $ 325.00 I SPENT TO HAVE THIS REPAIR MADE.