2012 Hyundai Azera

THERE IS 'SLOP' OR 'PLAY' DEVELOPING IN THE STEERING. YOU CAN MOVE THE STEERING WHEEL LEFT AND RIGHT WITHOUT IT ENGAGING THE STEERING. WHILE DRIVING, YOU MUST MOVE THE STEERING WHEEL FARTHER TO CHANGE DIRECTION. IT HAS BEEN DIAGNOSED AS A DEFECTIVE STEERING COLUMN COUPLER BY AN ASE CERTIFIED MECHANIC. OTHER HYUNDAI'S HAVE A RECALL ON THIS PART BUT NOT THE AZERA AND THEY ARE THE SAME PART DOING THE SAME FUNCTION AND FAILING THE SAME WAY. HYUNDAI SHOULD BE DIRECTED TO COVER ALL THEIR MODELS WITH THIS SAME PART. IT CAN BE FELT FAILING WHILE SITTING STILL AND MOVING THE STEERING WHEEL AND IS MORE NOTICEABLE WHEN DRIVING, ESPECIALLY ON THE HIGHWAY.

REPORTING ANOTHER POWER STEERING MOTOR COUPLING ISSUE JUST LIKE SEVERAL OTHERS LISTED FOR THE AZERA. MY CAR HAS THE SAME CLANKING SOUNDS WHEN TURNING LEFT OR RIGHT AND INTERMITTENT VIBRATIONS AT HIGHWAY SPEEDS THAT JUST COMES AND GOES FOR NO APPARENT REASON. I DO NOT UNDERSTAND HOW THE SAME PART IS NOT A RECALL ISSUE FOR EVERY MODEL THAT HAS THE DEFECTIVE PART. WHEN A DEFECTIVE PART IS IDENTIFIED, EVERY MODEL WITH THAT PART SHOULD BE ELIGIBLE FOR WARRANTY RECALL REPAIR / REPLACEMENT OF THE PART AND NOT JUST THE ELANTRA AND SONATA.

THE STEERING IS MAKING CLICKING SOUND WHEN MOVING THE STEERING WHEEL SLIGHTLY TO THE LEFT AND TO THE RIGHT. BASED ON INTERNET RESEARCH, THE PROBLEM APPEARS TO BE RELATING TO THE STEERING MOTOR COUPLING ISSUE. THE NOISE OCCURS RATHER OR NOT THE VEHICLE IS MOVING OR STILL. THE ENGINEER MUST BE RUNNING. THERE'S BEEN SAFETY RECALLS FOR THE EXACT ISSUE ON OTHER HYUNDAI MODELS WITH THE SAME PARTS NUMBER, SO NHTSA, WHY HASN'T NHTSA ISSUE, OR CAUSE TO BE ISSUE, A SAFETY RECALL ON THE AZERA? WHAT'S IT GOING TO TAKE, INJURIES AND/OR DEATHS? HOW MANY? THE PROBLEM IS GETTING WORSE. THE CAR HAS LESS THAN 31,000 MILES.

MY AZERA IS OUT OF WARRANTY BUT THE STEERING COUPLER IS WORN AND NEEDS TO BE REPLACED. SEVERAL MODELS AND MODEL YEARS HAVE BEEN ISSUED A RECALL FOR THIS PROBLEM BUT MY VEHICLE (ACCORDING TO HYUNDAI CUSTOMER CARE) IS NOT ONE OF THE VEHICLES. HYUNDAI SHOULD REPAIR THE WORN STEERING COUPLER WITH NO CHARGE TO THE CUSTOMER OR AT LEAST DISCOUNT THE COST OF REPAIR FROM THE OUTRAGEOUS $500.00 PRICE QUOTED TO ME. THE PART IS LESS THAN $20.00 TO PURCHASE. MY STEERING COLUMN CLUNKS OVER BUMPS AND VIBRATES AT SPEEDS OVER 50 MILES/HOUR.

I CONFIRMED MY CAR HAVE MDPS STEERING MOTER COUPLING ISSUE SYMPTOM. CLICK SOUND HAPPEN WHEN STEER WHEEL ROTATE LEFT AND RIGHT. THIS CASE HAVE HUGE RECALL AT SONATA BEFORE. AZERA FROM 2011-14 ALSO HAVE SAME PROBLEM BASE ON INFORMATION FROM KOREA RECALL SITE. MY CAR ALSO HAVE SAME SAFETY ISSUE. I CAN'T DRIVE CAR DUE TO POTENTIAL SAFETY RISK WHICH LOCK STEERING BY BROKEN COUPLING. I SEND A MAIL TO BEAVERTON HYUNDAI ABOUT THIS AND TRY TO GET RECALL SERVICE BUT THEY DIDN'T REPLY MY MAIL.

STEERING WHEEL MAKES CLICKING SOUND UPON TURNING IT EITHER LEFT OR RIGHT, EVEN WHEN CAR IS IN PARK JUST TURNING THE WHEEL SLIGHTLY AND THIS ALSO HAPPENS WHILE DRIVING AT NORMAL SPEED. WHEN DRIVING HIGHWAY SPEED, THE STEERING WHEEL BEGINS TO SHAKE UPON THE SLIGHTEST MOVEMENT OF IT. I HAVE CHECKED TO SEE IF THERE WERE ANY RECALL NOTICES, BUT HAVE FOUND NONE DESPITE SIMILAR COMPLAINTS ON THIS MAKE AND MODEL.

IN EARLY 2017, HYUNDAI ISSUED THE FOLLOWING ANNOUNCEMENT...''HYUNDAI MOTOR AMERICA IS REVISING THE WARRANTY COVERAGE FOR THE RUBBER COUPLING IN THE MOTOR DRIVEN POWER STEERING (MDPS) ASSEMBLY ON 2007-2015 ELANTRA SEDANS, 2009-2012 ELANTRA TOURING MODELS, 2011-2014 SONATA SEDANS, AND 2011-2015 HYBRID SONATA SEDANS TO 10 YEARS FROM THE DATE OF ORIGINAL DELIVERY OR THE DATE OF FIRST USE, OR 100,000 MILES, WHICHEVER OCCURS FIRST.' WHY ISN'T THE STEERING COUPLER ON THE 2012 HYUNDAI AZERA COVERED UNDER THE SAME WARRANTY THAT HYUNDAI EXTENDED TO THE 2007 ' 2015 ELANTRA SEDANS, 2009 ' 2012 ELANTRA TOURING MODELS, 2011 ' 2014 SONATA SEDANS AND 2011 ' 2015 HYBRID SONATA SEDANS? THIS EXACT COMPONENT WAS UTILIZED IN SIMILAR YEAR AZERAS, YET HYUNDAI WILL NOT HONOR THE WARRANTY EXTENSION OR REIMBURSE ME FOR THE $ 325.00 I SPENT TO HAVE THIS REPAIR MADE.