2004 Hyundai Accent

WIFE, 64,WAS DRIVING OUR ONE-OWNER 2004 HYUNDAI ACCENT GL ON PRIVATE ROAD APPROX 15 MPH WHEN AIRBAGS DEPLOYED WITHOUT ANY IMPACT OF ANY SORT TO VEHICLE. WIFE WAS BADLY BRUISED ON ARMS AND FACE AND WINDSHIELD WAS SHATTERED BY PASSENGER SIDE AIRBAG COVER WHEN BAGS DEPLOYED. WE WERE FORTUNATE THAT SHE WAS NOT ON BUSY STREET OR ON INTERSTATE AS THIS WOULD HAVE CERTAINLY RESULTED IN A WRECK WITH SEVERE BODILY INJURY OR POSSIBLE DEATH. LOCAL HYUNDAI DEALERSHIP (PERKINS MOTORS, COLORADO SPRINGS) REFUSED TO DO ANYTHING. HYUNDAI HQ CUSTOMER SERVICE COMMITTED TO "SENDING US A PACKET OF PAPERWORK TO BE FILLED OUT AND RETURNED TO THEM BY US AND THEY WOULD GET BACK TO US IN 6 TO 8 WEEKS ONCE IT WAS RECEIVED TO SEE IF THEY WOULD DO ANYTHING." NO ONE FROM HYUNDAI HAS EXPRESSED ANY INTEREST IN SEEING THE VEHICLE OR RESPONDING TO A POTENTIALLY VERY HAZARDOUS VEHICLE. I AM VERY CONCERNED ABOUT THEIR LACK OF ANY SENSE OF OBLIGATION TO SEE WHAT WENT WRONG AND HOW IT MIGHT BE AVOIDED IN THE FUTURE. THEIR ATTITUDE IS THAT IT'S OUR PROBLEM AND THE FACT THAT IT IS A MAJOR SAFETY ISSUE DOESN'T CONCERN THEM IN THE SLIGHTEST. *TR