2007 Hummer H3

3-4 MONTHS AGO MY A/C UNIT STARTED MAKING A LOUD NOISE WITH A BURNING SMELL WHEN I WOULD PUT MY A/C SWITCH ON LEVEL 3 OR 4. IT WOULD SOUND LIKE IF MY A/C UNIT WAS GOING TO BLOW UP. THE NEXT DAY I RECEIVED A RECALL LETTER FROM THE HUMMER COMPANY DESCRIVING THE SAME SYMPTOMS MY H3 A/C UNIT IS HAVING.I CALLED THE HUMMER COMPANY AND ASKED THEM HOW LONG IS GOING TO TAKE FOR THEM TO FIX THIS PROBLEM THEY STATED IN A VERY RUDE MANNER THAT THEY WILL FIX IT WHEN EVER THEY GET THE PART. THIS IS THE WORST EXPERIENCE EVER I . I ASKED THEM IF IT CAN TAKE MORE THAN A YEAR AND THEY RESPONDED WE DO NOT KNOW. I GOT VERY UPSET BECAUSE ITS NOT FAIR THAT I SPEND A LOT OF MY MONEY TO BUY MY H3 AND IF ITS A RECALL WHY THEY DONT HELP ME TO FIX MY PROBLEM, I EXPLAIN TO THEM THAT THE WEATHER IN TEXAS IS VERY HOT AND I BEEN WITHOUT A/C SINCE AND THEY DONT CARE. THIS IS NOT FAIR PLEASE HELP ME OUT. I DONT EVEN KNOW WHAT TO DO ANYMORE, PLEASE ADVISE. HELP!!!!!!!!

TODAY I AM REACHING OUT TO YOU FOR YOUR HELP. THIS LETTER IS IN REFERENCE TO THE GM RECALL ON THE HUMMER H3 A/C MODULE RESISTOR THAT WAS ISSUED IN JULY OF 2015. MY WIFE AND I HAVE REACHED OUT TO GM ON MULTIPLE OCCASIONS WITH NO RESOLUTION IN SITE. I ASK THAT THE NHTSA DEMAND GM ESTABLISH A TIMELINE FOR THE COMPLETION OF A CORRECTED PART AND THAT GM PROVIDE AN ADEQUATE ALTERNATIVE OPTION TO GM CUSTOMERS FACED WITH THIS ISSUE UNTIL THE PART IS AVAILABLE. MY CONCERN IS OVER MY WELL-BEING AS WELL AS MY FAMILIES. ON MONDAY AUGUST 31, 2015, I WAS DRIVING HOME FROM WORK WHEN I NOTICED A BURNING SMELL COMING FROM UNDERNEATH MY GLOVE BOX. AFTER I PULLED OVER AND EXAMINED CLOSER I COULD SEE THE ISSUE WAS FROM THE A/C MODULE RESISTER THAT WAS RECENTLY RECALLED. THE RESISTER HAD BURNED THROUGH PART OF THE HARNESS ATTACHMENT. UPON REACHING OUT TO GM, THEY STATED I ONLY HAD TWO COURSES OF ACTION: 1) TO REPLACE THE PART WITH ANOTHER FAULTY PART (WHICH I WOULD HAVE TO PAY FOR) AND HOPE THAT THE PART DOES NOT SHORT / CATCH FIRE BEFORE THEY ARE ABLE TO COME OUT WITH THE CORRECTED PART (WHICH WOULD BE FREE). 2) WAIT FOR A CORRECTED PART TO BECOME AVAILABLE. THE MAIN ISSUES WITH THE SECOND OPTION ARE THAT GM HAS NO TIMELINE FOR THE COMPLETION/AVAILABILITY OF THE CORRECTED AC MODULE RESISTOR (CUSTOMER SERVICE SAID ANYWHERE FROM 1 MONTH TO MULTIPLE YEARS). THIS WOULD LEAVE THE CUSTOMER (WITHOUT HEAT OR A/C) FOR AN EXTENDED PERIOD OF TIME. MY CURRENT WORK COMMUTE TOTALS 2 HOURS EVERY DAY. WHERE I LIVE THIS BECOMES PROBLEMATIC DUE TO SEVERE SUMMER / WINTER CLIMATES (AS I WRITE TO YOU THERE ARE HEAT WARNINGS IN EFFECT). GM HAS KNOWN ABOUT THIS ISSUE SINCE 2009, YET THEY FAILED TO ACT. NOW THE CONSUMER IS FORCED TO FACE THE CONSEQUENCES OF THEIR ILL PLANNING AND NEGLECT WHILE GM CONTINUES TO ACT INEPT. PLEASE HELP GM REALIZE THAT GM CUSTOMER LIVES MATTER.

TL* THE CONTACT OWNS A 2007 HUMMER H3. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE CONTACT TURNED ON THE AIR CONDITIONER AND HEARD AN ABNORMAL NOISE AND SMELLED A BURNING ODOR. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE SENSOR ON THE COMPUTER UNDER THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2007 HUMMER H3. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER OVER SEVEN TIMES FOR UNKNOWN REPAIRS BUT THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THE VEHICLE OVERHEATED SEVERAL TIMES. THE CONTACT ALSO SMELLED STRONG FUMES AS IF THERE WERE WIRES THAT COULD BE BURNING. THE DEALER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO REPLICATE THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V421000 (VISIBILITY). THE DEALER WAS UNABLE TO SUPPLY THE PART WITHIN A REASONABLE TIMEFRAME TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

TL* THE CONTACT OWNS A 2007 HUMMER H3. THE CONTACT STATED THAT WHEN THE KEY WAS IN THE IGNITION AND TURNED TO THE ON POSITION, THE PASS LOCK WARNING LIGHT ILLUMINATED AND THE ENGINE FAILED TO START. AFTER 15 MINUTES, THE CONTACT WAS ABLE TO RESTART THE ENGINE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE THEFT DETERRENCE SYSTEM FAILED. THE VEHICLE WAS REPAIRED SEVERAL TIMES, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

VEHICLE WOULD NOT START CALLED DEALERSHIP WHERE CAR WAS PURCHASED - REPLACED IGNITION SWITCH AFTER DIAGNOSIS. SINCE THEN HAVE HAD REPEATED EPISODES OF VEHICLE IGNITION/ELECTRICAL JUST SHUTTING COMPLETELY DOWN ON DIFFERENT OCCASIONS. I COULD BE SITTING OR APPROACHING A STOP LIGHT VEHICLE SHUTS DOWN UPON TAKING OFF OR IDLING DOWN, VEHICLE ALSO SHUTS DOWN WHEN MAKING TURNS AS WELL. IT OCCURS SO INFREQUENTLY AND HAS NO PATTERN BUT IT IS INDEED A SAFETY CONCERN BECAUSE I HAVE TO PUT ON THE FLASHERS AND TAKE TIME TO RESTART THE ENGINE ALL BEFORE SOMEONE RUNS INTO ME. *TR

ENGINE CHECK LIGHT CAME ON FOR VERY SHORT PERIOD OF TIME THEN WENT OUT. ABOUT A WEEK LATER IT CAME ON AGAIN. WENT TO CHEVY DEALER WHO RAN A QUICK CODE CHECK WHICH INDICATED THE NUMBER 5 CYLINDER WAS MISFIRING. THE CHEVY DEALER INDICATED THE ENGINE/POWER TRAIN WARRRANTY HAD EXPIRED AND THE PROBLEM COULD BE FROM INJECTORS, PLUGS, COIL AND VALVES. INITIAL COMPUTER CHECK WOULD COST $135. VEHICLE IS SITTING IN MY GARAGE AWAITING MONEY TO GET IT CHECKED.

THE HVAC BLOWER MOTOR RESISTOR CONNECTOR LOCATED UNDER THE GLOVE BOX WAS BURNT, THE RED PLASTIC ON THE HARNESS WAS MELTED. THE REASON I BECAME AWARE OF THIS IS BECAUSE THE BLOWER QUIT WORKING. I LOOKED THIS UP ONLINE AND FOUND IT IS A COMMON ISSUE. I FEEL ANYTIME YOU HAVE THE POTENTIAL FOR A FIRE THERE SHOULD BE A RECALL. I FEEL IT IS FAIR TO ASSUME THE NEW RESISTOR AND WIRING HARNESS WILL DO THE SAME THING SINCE IT IS THE EXACT SAME DESIGN. *TR

TL* THE CONTACT OWNS A 2007 HUMMER H3. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE SECURITY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN WAS UNABLE TO DETERMINE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.