IllustrationThe auto stop start shuts off and does not always restart. While in traffic at a light multiple times it has shut off and not restarted .I have to turn off the vehicle and put it in park and restart the vehicle!
2025 Honda Ridgeline
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Ridgeline years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 3 of 84 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Exterior Lighting. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
2 crash reports1 fire reports1 injury reports
Electrical System complaints
24 reportsAuto Idle Stop fails to restart the engine quickly, causing delays or stalling resulting in a delayed response, hesitation, or the vehicle stalling completely in the middle of traffic, leaving me stranded until jump-start or fully cycle the ignition.
What component or system failed or malfunctioned, and is it available for inspection upon request?: The auto start stop feature failed, resulting in the vehicle lurching then dieing without any prior indication. How was your safety or the safety of others put at risk?: The vehicle's lurch and sudden loss of power occurred at a …
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What component or system failed or malfunctioned, and is it available for inspection upon request?: The auto start stop feature failed, resulting in the vehicle lurching then dieing without any prior indication. How was your safety or the safety of others put at risk?: The vehicle's lurch and sudden loss of power occurred at a red light when turning left. If I were the first car in line, it would have left me in the intersection with a 65 mph speed limit, creating the potential for a significant accident. Has the problem been reproduced or confirmed by a dealer or independent service center?: No it has not, but was taken to a dealer in the last two weeks for this problem, in which all systems were operating as intended. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?: Yes it has where the problem could not be identified. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?: No warning lamp or messages were displayed prior to this safety incident. This is the third occurrence, I made another report on XXX. If needed, I can find the report number Vehicle failed to restart in 5 attempts, on the 6th attempt, the vehicle started but took an extended amount of time compared to normal. Video link immediately after the incident, the service advisor suggested I film this if it were to happen again. : [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On two separate instances in the past month, I have come to a complete stop, and the engine automatically shuts off. Upon restarting it either failed to restart the engine or on this last occurence turned the engine over once, made the car lurch and took a few seconds for the engine to idle, almost as if the engine wasn't fully …
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On two separate instances in the past month, I have come to a complete stop, and the engine automatically shuts off. Upon restarting it either failed to restart the engine or on this last occurence turned the engine over once, made the car lurch and took a few seconds for the engine to idle, almost as if the engine wasn't fully started and the starting motor kicked off as well as turned over slowly. The vehicle has 24,000miles and the batery is approximatley 15 months old and OEM.
Over the past several months, the auto idle stop on my 2025 new honda ridgeline has been acting up, not always kicking off timely when lifting my foot off the gas pedal. It also completely failed to restart twice, disabling the car completely while at a traffic light until I could restart it. The first incident was late last yea…
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Over the past several months, the auto idle stop on my 2025 new honda ridgeline has been acting up, not always kicking off timely when lifting my foot off the gas pedal. It also completely failed to restart twice, disabling the car completely while at a traffic light until I could restart it. The first incident was late last year. The most recent one this past Thursday.
Similar to NHTSA Case #11713532 and 11657197. The idle stop system (AIS) does not always restart causing safety risk. I have been stranded multiple times now where the Ridgeline shuts off while waiting to turn on a highway and then will not restart. Today the dash lights would go out as if the battery was completely dead. I …
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Similar to NHTSA Case #11713532 and 11657197. The idle stop system (AIS) does not always restart causing safety risk. I have been stranded multiple times now where the Ridgeline shuts off while waiting to turn on a highway and then will not restart. Today the dash lights would go out as if the battery was completely dead. I just had this in a few weeks ago for the same issue and the dealership replaced the battery. This was only a temporary fix. It is sitting at the dealership now and they are working with Honda. Please help.
Auto Idle Stop (AIS) system, a fuel-saving feature that temporarily shuts off the engine when a vehicle is at a complete stop. Drivers say that in some cases, the engine does not automatically restart, leaving vehicles stranded in traffic. Several complainants reported needing to jump-start their vehicles to get them moving agai…
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Auto Idle Stop (AIS) system, a fuel-saving feature that temporarily shuts off the engine when a vehicle is at a complete stop. Drivers say that in some cases, the engine does not automatically restart, leaving vehicles stranded in traffic. Several complainants reported needing to jump-start their vehicles to get them moving again.
I bought a new 2025 Honda Ridgeline truck from Hendrick Honda, Easley, SC and within the first 24 hours the instrument display showed an “auto idle stop error” and to get service at the dealer. I took it back to the dealer within two days, and they said they ran diagnostics and couldn’t find nothing wrong. The service advisor sa…
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I bought a new 2025 Honda Ridgeline truck from Hendrick Honda, Easley, SC and within the first 24 hours the instrument display showed an “auto idle stop error” and to get service at the dealer. I took it back to the dealer within two days, and they said they ran diagnostics and couldn’t find nothing wrong. The service advisor said “it will probably just go away as you drive it more.” Well, after a couple thousand miles now, it has not gone away but sporadically reappears while driving. I called the service advisor back and he said I could bring the truck back and they could try a diagnostic test again. I asked him to instead contact Honda automotive as this is a known issue with the Ridgeline then call me back to notify me of the solution. He never called back.
This is a brand new 2025 Ridgeline with only 900 miles. The Collision Mitigation Breaking System and the Lane Keeping Assist System does not work properly on my vehicle. The dealer where I bought the vehicle (Dick Brooks Honda in Greer) has insisted there's nothing wrong with the vehicle on two occasions. However, I took the veh…
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This is a brand new 2025 Ridgeline with only 900 miles. The Collision Mitigation Breaking System and the Lane Keeping Assist System does not work properly on my vehicle. The dealer where I bought the vehicle (Dick Brooks Honda in Greer) has insisted there's nothing wrong with the vehicle on two occasions. However, I took the vehicle to another dealer; the master technician said there might be something wrong with the radar system in my vehicle and to take it back to the original dealer. The original dealer won't even acknowledge what the other service department said about the radar system. Honda is just parroting what the original dealer is saying. I have a brand new vehicle that is not safe to drive and nobody is helping me. I have captured video on a GoPro of some incidents when this occurs. These systems go off for no apparent reason. When I manually turn off the CMBS, there's a persistent warning message that appears on the infotainment screen entitled, CMBS Problem. That message says: "The Collision Mitigation Braking System has a problem. Restart your vehicle. If the indicator remains on, have your vehicle checked by a dealer." The CMBS is malfunctioning, but how do I know if the system is off when I turn it off when this message appears? The dealer where I bought the vehicle from says "this is normal", but I know that is not true because I have looked at other 2025 Ridgelines and this message does not appear.
Dog walked on neutral button while truck was in motion, causing moving vehicle to unsafely go into neutral. Same thing can happen with a child or passenger who accidentally pushes the fully exposed button.
Official recalls
226V332000 · Air Bags:sensor:occupant Classification:front Passenger
May 21, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Consequence & remedy
Consequence: Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
24V321000 · Back Over Prevention: Sensing System: Camera
May 9, 2024
Honda (America Honda Motor Co) is recalling certain 2020-2024 Ridgeline vehicles. The rearview camera (RVC) tailgate wire harness may fatigue and break, which can prevent the rearview camera image from displaying.
Consequence & remedy
Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will replace the RVC tailgate wire harness, free of charge. Owner letters were mailed November 8, 2024. Owners may contact Honda service at 1-888-234-2138. Honda's number for this recall is YI7.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA25004 · No Restart After Auto Start/stop Engages
Opened Mar 26, 2025 · No close date supplied
Status: open (inferred from source dates) · Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:crank/camshaft Position Sensor; Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software; Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (4)
Engine And Engine Cooling:engine:crank/camshaft Position Sensor
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.