Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 3 of 84 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Exterior Lighting. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
2 crash reports1 fire reports1 injury reports
What owners actually said
84 reports
Mileage unknown · Sep 12, 2026
Electrical System
The Auto Idle Stop/Start feature has malfunctioned multiple times, leaving me stalled out at a green light in traffic. Sometimes the system hesitates to restart and shows a warning message on the dash that is too long to read for the split second that it shows, and other times it requires a full manual restart of the vehicle. Th…
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The Auto Idle Stop/Start feature has malfunctioned multiple times, leaving me stalled out at a green light in traffic. Sometimes the system hesitates to restart and shows a warning message on the dash that is too long to read for the split second that it shows, and other times it requires a full manual restart of the vehicle. The feature works to shut the engine off, but intermittently does not start back up when taking foot off the brake, and requires a few shut off instructions that are complicated to follow when sitting in a parked vehicle in moving traffic. This is highly unsafe. The hesitation warnings were visible on my maintenance report, but nothing was said about them at the service center, so I did not think they were an issue. I will be taking the vehicle back to Honda to address this auto start failure, but I am aware that there is currently not a recall for this Auto Idle Stop/Start feature, despite it being well documented by other Honda vehicle owners.
NHTSA ODI #11763839
Mileage unknown · Sep 7, 2026
Service BrakesSteeringSuspension
I am reporting an urgent potential safety defect involving my 2025 Honda Ridgeline Sport, in Puerto Rico. Since the first oil/filter service, the vehicle has repeatedly developed a grinding/growling/knocking-type noise and physical sensation through the steering wheel and cabin, especially on rough, porous or uneven pavement and…
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I am reporting an urgent potential safety defect involving my 2025 Honda Ridgeline Sport, in Puerto Rico. Since the first oil/filter service, the vehicle has repeatedly developed a grinding/growling/knocking-type noise and physical sensation through the steering wheel and cabin, especially on rough, porous or uneven pavement and during minor road irregularities or braking/load changes. The condition has been reported to Honda-authorized service multiple times (about four visits over nearly a year), but the cause was initially not identified. On 08/20/2026 Flagship Honda advisor informed me it was rack and pinion broken. On 08/24/2026, Flagship Honda (Kennedy Ave., San Juan, PR 00920), RO #XXXXXX, at 12,556 miles, documented a steering-system inspection and found a “golpe” (knock) in the steering column. The written diagnosis states the steering column had internal wear in the motor and “cruje al moverse” (creaks/cracks when moving), requiring replacement. Honda authorized the repair. On 09/01/2026, under warranty, Honda replaced the steering column assembly (Part #XXXXXX) under RO #XXXXXX, at 12,870 miles. The dealer documented replacement, alignment, and a 2-mile road test, stating the condition was corrected. However, the exact same grinding/growling noise and physical sensation remain after replacement. I reported this again to the dealer on 09/07/2026 and was told another appointment with a Honda inspector is required for further diagnosis. I am very concerned because this recurring steering-related condition remains unresolved in a nearly new vehicle, and the true root cause is unknown. I am concerned about possible loss of steering control or another safety consequence, especially with my family in the vehicle. I respectfully request that NHTSA review this complaint and determine whether this may represent a safety-related defect affecting other 2025 Ridgelines. I have repair orders and warranty documentation supporting these facts.
NHTSA ODI #11762634
Mileage unknown · Sep 7, 2026
Exterior Lighting
Auto bright headlight feature malfunctions constant when on almost to thr effect of a strobe light. Street lights, reflective street markings, reflective road signs, all make it disbale. When it actually does need to disable when another car is approaching it doesn't cut off early enough blinding on coming traffic. The system do…
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Auto bright headlight feature malfunctions constant when on almost to thr effect of a strobe light. Street lights, reflective street markings, reflective road signs, all make it disbale. When it actually does need to disable when another car is approaching it doesn't cut off early enough blinding on coming traffic. The system doesn't work period and is very distracting, and very dangerous.
NHTSA ODI #11762600
Mileage unknown · Aug 28, 2026
Electrical System
Ridgeline Failures! 1st Failure, XXX, ridgeline failed to start. AAA could not jump the vehicle because the vehicle had zero charge. It was towed to Autofair Honda, in [XXX] 85 miles away. They replaced the battery. (See attachment) Mileage 2827 2nd Failure [XXX] Completely Dead truck. Honda roadside assistance was called. The t…
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Ridgeline Failures! 1st Failure, XXX, ridgeline failed to start. AAA could not jump the vehicle because the vehicle had zero charge. It was towed to Autofair Honda, in [XXX] 85 miles away. They replaced the battery. (See attachment) Mileage 2827 2nd Failure [XXX] Completely Dead truck. Honda roadside assistance was called. The tow vehicle was unable to start the truck after the jump attempt. Truck towed to Honda Ecodrive of [XXX]. They stated to me that they have never seen a truck with such a severe battery drain. They recharged my battery. I was located 165 miles from home and the dealership did not provide me with a loaner vehicle. Instead they charged me $342 dollars for a rental and $84.00 for a diagnostic fee. This service should have been charged to Honda as the vehicle only had 10,842 miles on it. Why is the NHTSA not filing a recall on this vehicle? Being stranded for 5 hours in the middle of nowhere, waiting for a service vehicle places occupants at risk! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11760314
Mileage unknown · Aug 17, 2026
Electrical System
When stopping with the auto idle stop system engaged, the vehicle failed to auto restart after letting off the brake pedal. This has happened three times with the last two occurrence less than a week apart. The first two times I was in a queue at a stop light and was able to shift into park and manually restart the car and p…
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When stopping with the auto idle stop system engaged, the vehicle failed to auto restart after letting off the brake pedal. This has happened three times with the last two occurrence less than a week apart. The first two times I was in a queue at a stop light and was able to shift into park and manually restart the car and proceed on the road without further incident. The third time in particular I observed that the manual start did not work on the first attempt but did on the second attempt. There were no warning indicators or messages prior to the auto restart failure. There is some risk of safety when a vehicle remains unexpectedly stopped in the road while surrounding traffic is moving. I plan to take the vehicle to the dealer for evaluation.
NHTSA ODI #11757560
Mileage unknown · Aug 16, 2026
Electrical System
Multiple failures of the Auto Start Stop system to restart the vehicle. This has happened several times in an intersection creating a safety hazard.
NHTSA ODI #11757328
Mileage unknown · Aug 13, 2026
Unknown Or Other
I was driving in a stop and go traffic due to a traffic accident ahead of me. One of the times I stopped it seemed like it stalled but it was still on and the dashboard told me to put it in park so I did and then I was unable to do anything with the truck the brake seized I couldn’t shut off the truck or change gears and I sat l…
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I was driving in a stop and go traffic due to a traffic accident ahead of me. One of the times I stopped it seemed like it stalled but it was still on and the dashboard told me to put it in park so I did and then I was unable to do anything with the truck the brake seized I couldn’t shut off the truck or change gears and I sat like that for 5-8 minutes. Then after that I was finally able to hit the brake and restart it then I brought it to Saratoga Honda and they didn’t have an appointment until Wednesday of the following week due to me needing a loaner vehicle.
NHTSA ODI #11756804
Mileage unknown · Aug 9, 2026
Electrical SystemEngine
On two occasions, immediately after re-fueling the vehicle, the engine auto idle stop failed to restart the vehicle. Both times this happened at busy intersections. A series of messages appeared on the display. I was flustered because cars behind me were honking as I was blocking traffic so I don’t exactly remember the error me…
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On two occasions, immediately after re-fueling the vehicle, the engine auto idle stop failed to restart the vehicle. Both times this happened at busy intersections. A series of messages appeared on the display. I was flustered because cars behind me were honking as I was blocking traffic so I don’t exactly remember the error messages. One message said to put the transmission in park. Another said to hold the brake and the engine start button. Eventually the engine did re-start by holding the start button down.
NHTSA ODI #11755798
Mileage unknown · Aug 9, 2026
Service Brakes
2025 Ridgeline. Brake pedal sinks when engine started. Brake pedal sinks below the footrest. When applying brake pedal in an emergency stop my left foot contacts footrest causing me to have to release then re-apply the brakes increasing stopping distance. And then Re-applying the mushy brakes causes me to push too hard resulting…
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2025 Ridgeline. Brake pedal sinks when engine started. Brake pedal sinks below the footrest. When applying brake pedal in an emergency stop my left foot contacts footrest causing me to have to release then re-apply the brakes increasing stopping distance. And then Re-applying the mushy brakes causes me to push too hard resulting in erratic braking. Took it to Lynnwood Honda who inspected and bled the brakes but would not confirm any problem. There are no warning lights. The sinking mushy brakes have not caused an accident yet.
NHTSA ODI #11755721
Mileage unknown · Aug 7, 2026
Electrical SystemEngine
While sitting in traffic with my 2025 Honda Ridgeline, with the engine stopped as the brake had been fully applied, when I released pressure off the brake, my vehicle would not restart as it normally would in this situation, thereby stranding me in a serious traffic situation. I notified the police and my vehicle was eventually…
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While sitting in traffic with my 2025 Honda Ridgeline, with the engine stopped as the brake had been fully applied, when I released pressure off the brake, my vehicle would not restart as it normally would in this situation, thereby stranding me in a serious traffic situation. I notified the police and my vehicle was eventually towed to the nearest Honda dealer to try to determine what the issue was . Scary situation since my vehicle only has approximately 25K miles on it.
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Consequence & remedy
Consequence: Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Honda (America Honda Motor Co) is recalling certain 2020-2024 Ridgeline vehicles. The rearview camera (RVC) tailgate wire harness may fatigue and break, which can prevent the rearview camera image from displaying.
Consequence & remedy
Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will replace the RVC tailgate wire harness, free of charge. Owner letters were mailed November 8, 2024. Owners may contact Honda service at 1-888-234-2138. Honda's number for this recall is YI7.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA25004 · No Restart After Auto Start/stop Engages
Opened Mar 26, 2025 · No close date supplied
Status: open (inferred from source dates) · Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:crank/camshaft Position Sensor; Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software; Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (4)
Engine And Engine Cooling:engine:crank/camshaft Position Sensor
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
2025 Honda Ridgeline Problems, Complaints & Recalls | Skip That Year
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