Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 23 of 837 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Steering. Review the 260 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Suspension. Review the 212 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 164 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
12 crash reports1 fire reports10 injury reports
What owners actually said
837 reports
Mileage unknown · Jan 28, 2025
Back Over PreventionForward Collision AvoidanceService Brakes
When the vehicle is in reverse, the safety feature that is supposed to prevent you from hitting something mistakenly goes off when there is nothing there. It seizes the car and immediately causes the brakes to go off. The car will feel like it got in a crash. There is no way to un-release it and there is no way to change the set…
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When the vehicle is in reverse, the safety feature that is supposed to prevent you from hitting something mistakenly goes off when there is nothing there. It seizes the car and immediately causes the brakes to go off. The car will feel like it got in a crash. There is no way to un-release it and there is no way to change the settings to prevent it. It is a great safety feature that could really protect me from getting into a crash. But instead at least once or twice a week it simply prevents me from backing out of my driveway in the morning to go to work. Delaying me by 1-2 minutes every day. Very annoying.
NHTSA ODI #11639004
Mileage unknown · Jan 28, 2025
SteeringSuspensionUnknown Or Other
There is a loud knocking or banging sound when making sharp turns. Particularly a turn of 90 degrees or sharper. It sounds almost like something under the car coming from the wheels area. It goes away as you release the steering and straighten back out. But it is loud enough that I am thinking of going back to the dealership to …
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There is a loud knocking or banging sound when making sharp turns. Particularly a turn of 90 degrees or sharper. It sounds almost like something under the car coming from the wheels area. It goes away as you release the steering and straighten back out. But it is loud enough that I am thinking of going back to the dealership to get it checked out.
NHTSA ODI #11639001
Mileage unknown · Jan 28, 2025
SteeringSuspension
Within a few hundred miles of owning, the CV joint started clicking. Dealer says they can't even locate the part. Told me to keep driving it, but it seems unsafe. Problem seems to be getting more severe and dealer still has no eta on the part to fix the problem. Concerned that CV joint will fail while driving - but dealer ke…
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Within a few hundred miles of owning, the CV joint started clicking. Dealer says they can't even locate the part. Told me to keep driving it, but it seems unsafe. Problem seems to be getting more severe and dealer still has no eta on the part to fix the problem. Concerned that CV joint will fail while driving - but dealer keeps saying it's fine.
NHTSA ODI #11638982
Mileage unknown · Jan 27, 2025
Steering
knocking sounds when you turn. sounds like cv joint but dealer says its nothing and common. dealer known
NHTSA ODI #11638788
Mileage unknown · Jan 26, 2025
Power TrainSuspension
Clicking noise when turning
NHTSA ODI #11638680
Mileage unknown · Jan 26, 2025
Forward Collision AvoidanceLane Departure
Uknown braking while no objects in front or behind the car. Warns lane departure too late after you crossed half way through the lane.
NHTSA ODI #11638663
Mileage unknown · Jan 26, 2025
Steering
When making sharp left turn the vehicle makes a scary clicking noise.
NHTSA ODI #11638641
Mileage unknown · Jan 25, 2025
Forward Collision Avoidance
While backing up car will stop abruptly for no apparent reason. This has occurred several time and each time it occurs I think I hit something. It it very annoying and possibly dangerous if car abruptly stops while backing up.
NHTSA ODI #11638557
Mileage unknown · Jan 25, 2025
Electrical System
I purchased a Honda Prolauge Touring. Radio and Turn signal sounds suddenly stopped. While driving, the sound indicates that the turn signal is out.
NHTSA ODI #11638535
Mileage unknown · Jan 25, 2025
SteeringUnknown Or OtherWheels
I have a brand new Honda Prologue Elite that, within 500 miles of leasing it, has a loud knocking noise on both the front left and front right sides whenever I make a hard left or right turn. It sounds like a loud knocking/creaking noise and I usually hear it three times during a turn. It can be heard over a moderate volume radi…
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I have a brand new Honda Prologue Elite that, within 500 miles of leasing it, has a loud knocking noise on both the front left and front right sides whenever I make a hard left or right turn. It sounds like a loud knocking/creaking noise and I usually hear it three times during a turn. It can be heard over a moderate volume radio. The sound has been replicated by a service technician at the dealership, who thought they corrected it (found a loose bolt under the panel under the passenger seat!) but they did not fix the actual problem and it continues. The sound remains and seems to be getting louder. I am increasingly concerned about what happens if the noise continues to get louder and the part(s) eventually fails - and where the car will go if that happens. This has happened on repeat occasions from 30-55 mph (though usually starting from a stop, like being at a light waiting for my chance to turn left).
American Honda Motor Company (Honda) is recalling certain 2024-2025 Honda Prologue and 2024 Acura ZDX vehicles. The rearview camera screen may display a distorted or blank image.
Consequence & remedy
Consequence: A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash or injury.
Remedy: Dealers will replace the rearview camera, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 7, 2026. Additional letters will be sent once the remedy is available, anticipated in late 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are DO5 and RO6. The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."
Consequence & remedy
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.
Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.
Additional source detail variants (2)
Electrical System: Instrument Cluster/panel
Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.
Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.
Back Over Prevention:software
Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.
Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.
Honda (American Honda Motor Co.) is recalling certain 2024 Prologue vehicles. The right front lower control arm may contain a manufacturing defect that can cause it to fracture.
Consequence & remedy
Consequence: A right front lower control arm fracture can cause loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the right front lower control arm as necessary, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PIY.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2024 Honda Prologue Problems, Complaints & Recalls | Skip That Year
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