IllustrationVisibility when backing up during low light conditions is dangerous. Back up camera is very dim and can result in accidents.
2024 Honda Prologue
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Prologue years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 23 of 837 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 260 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Suspension. Review the 212 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 164 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
12 crash reports1 fire reports10 injury reports
What owners actually said
837 reportsComponent/System Failure: The high-voltage battery system in my 2024 Honda Prologue failed. According to the Honda service center, the battery needs to be replaced. The vehicle is currently at the dealership, not ETA when the part will arrive or when will I get my car back. Safety Risks: The failure prevented the vehicle from c…
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Component/System Failure: The high-voltage battery system in my 2024 Honda Prologue failed. According to the Honda service center, the battery needs to be replaced. The vehicle is currently at the dealership, not ETA when the part will arrive or when will I get my car back. Safety Risks: The failure prevented the vehicle from charging, which could have left me stranded. Additionally, the system displayed multiple warnings, and since this is an EV, a malfunctioning high-voltage battery poses a potential fire or electrical hazard. The car was not drivable due to the severity of the issue. Problem Confirmation: The issue has been confirmed by the Honda dealership, which diagnosed the high-voltage battery as the cause of failure. They recommended a full battery replacement. Inspection by Others: The vehicle has only been inspected by Honda service technicians at my local dealership. It has not been reviewed by the manufacturer directly, law enforcement, or an insurance representative. Warnings and Symptoms: The failure first occurred two days ago when I attempted to charge the vehicle at home, but it would not charge. Multiple warning messages appeared on the dashboard, including: "Service High Voltage System" "Service Engine Soon" A red car icon with an exclamation mark I attempted multiple times to charge, but the vehicle continued displaying the same warnings. The next day, I brought it to the Honda dealership, where they confirmed the high-voltage battery issue.
Both front CV axels clicking, causing hard turning and need replacement. Dealer does not have part to replace (on critical back order). Honda Motors stating car is safe to drive.
Service High Voltage System warning. Have had this come up on my car and I have seen that this issue has happened to many Prologue owners. The issue is with the battery cooling system. I am glad that the car did not just shut off while I was driving. Honda/GM need to make this right.
Excessive wind noise and I can feel a breeze coming from the driver side door. Has been like that since new. Not at all what I expected from a supposed $60k car.
The Honda link app is unusable. It constantly says unavailable when trying to remotely start or lock the vehicle.
When turning there is a loud clacking noise coming from front suspension or steering. Seems to be worse when temperature is cold.
CV joints click when turning. Both right and left. Happens from a standing start.
Brake system failure message and car was exremely hard to stop. I had to stand on the brake pedal to get the car to stop
On February 25, 2025 my car decided to throw the code that said service high voltage system. I was on my way to drive my son to school. I have been driving for about two minutes and then the code showed up I called my dealership at 10 AM that morning and told them what was going on. They told me to come down there and they will …
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On February 25, 2025 my car decided to throw the code that said service high voltage system. I was on my way to drive my son to school. I have been driving for about two minutes and then the code showed up I called my dealership at 10 AM that morning and told them what was going on. They told me to come down there and they will take a look at the car. I bought this car on February 14, 2025. It has 370 miles on it at the time when I got to the dealership the first person turned me back and said that they couldn’t do anything because on the way to the dealership, the code went away. I left the dealership went to charge my car. It charged for 3% at the public charger and then it shut off. I went back to the dealership and this time they kept my car because the code was on when I arrived and the other guy apparently made a mistake and sent me home when he wasn’t supposed to. I got a loaner. I finally got my car back on March 8, 2025. I drove it a little bit yesterday and then I drove it a little bit more today which is march 9, 2025 my day was winding down so I figured I would go to target and get what I needed and charge my car while I was there. I went to the public charger. The car charge for about three or 4% and then it shut off I got the alert on my phone so now I must go back to the dealership when they open because today is Sunday and take my car back there. The code is now back on the car. apparently, while at the dealership, they couldn’t see anything while they had the car the code wasn’t showing up and then the dealership said that they had the Honda engineers look at the car and talk to him about it, and they couldn’t find anything wrong and they told me to bring it back in if it happens so I guess that’s what I’ll do currently the car has about 430 miles on it. I got it back and it had 390 something miles on it.
Official recalls
326V306000 · Back Over Prevention: Sensing System: Camera
May 14, 2026
American Honda Motor Company (Honda) is recalling certain 2024-2025 Honda Prologue and 2024 Acura ZDX vehicles. The rearview camera screen may display a distorted or blank image.
Consequence & remedy
Consequence: A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash or injury.
Remedy: Dealers will replace the rearview camera, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 7, 2026. Additional letters will be sent once the remedy is available, anticipated in late 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are DO5 and RO6. The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
26V112000 · Back Over Prevention:software; Electrical System: Instrument Cluster/panel
Feb 26, 2026
Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."
Consequence & remedy
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.
Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.
Additional source detail variants (2)
Electrical System: Instrument Cluster/panel
Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.
Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.
Back Over Prevention:software
Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.
Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.
24V540000 · Suspension:front:control Arm:lower Arm
Jul 18, 2024
Honda (American Honda Motor Co.) is recalling certain 2024 Prologue vehicles. The right front lower control arm may contain a manufacturing defect that can cause it to fracture.
Consequence & remedy
Consequence: A right front lower control arm fracture can cause loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the right front lower control arm as necessary, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PIY.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.