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2024 Honda Prologue

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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When problems were reported

Mileage at the reported incident

Limited mileage data: 23 of 837 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 260 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Suspension. Review the 212 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 164 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

12 crash reports1 fire reports10 injury reports

What owners actually said

837 reports
Mileage unknown · Mar 30, 2025
Electrical SystemFuel/propulsion SystemVisibility/wiper

After updating my Prologue and driving it for a few miles, I'm now seeing a message that says: "Service High Voltage System / Service vehicle soon." The car will not accept a charge at all and the heat/defroster will not work. It will only blow cold air (which may just be outside air circulating meaning full hvac isn’t working).

NHTSA ODI #11651635

Mileage unknown · Mar 30, 2025
Electrical System

Charging Port. car will not charge no more under 6000 miles under 10 months of ownership. I have a 3 year at least. I haven't even had it a year yet. No vehicle now waiting to hear back from Honda. They gave me a loner the dealership. Did I think this is an unsafe feature of this vehicle? And I think I should receive. A new vehi…

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Charging Port. car will not charge no more under 6000 miles under 10 months of ownership. I have a 3 year at least. I haven't even had it a year yet. No vehicle now waiting to hear back from Honda. They gave me a loner the dealership. Did I think this is an unsafe feature of this vehicle? And I think I should receive. A new vehicle. This vehicle needs a recall, so no one gets hurt. Or stranded on the side of the road. Because the car won't charge no more. Please help me with this matter sincerely. [XXX] of Portland Maine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11651622

Mileage unknown · Mar 30, 2025
SteeringSuspension

I noticed a clicking sound whenever I made a turn, whether it was left or right. I reported the issue to Honda’s service department, and they were able to reproduce the problem. Initially, I was informed that the required parts were on back order. However, I recently received a call informing me that the parts were now availabl…

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I noticed a clicking sound whenever I made a turn, whether it was left or right. I reported the issue to Honda’s service department, and they were able to reproduce the problem. Initially, I was informed that the required parts were on back order. However, I recently received a call informing me that the parts were now available. I brought the vehicle in for the replacement, but when I picked it up, I was told that the problem had not been resolved.

NHTSA ODI #11651600

Mileage unknown · Mar 27, 2025
Unknown Or Other

After having my car plugged in over night, I unplugged my vehicle and put the cap on the charger. Since I was going to be gone for 4 days, I decided to unplug my charger from the wall. Since I had turned my back to the charging port, I didn’t notice the charge door was still open. I got in the car and I proceeded to back out of …

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After having my car plugged in over night, I unplugged my vehicle and put the cap on the charger. Since I was going to be gone for 4 days, I decided to unplug my charger from the wall. Since I had turned my back to the charging port, I didn’t notice the charge door was still open. I got in the car and I proceeded to back out of the garage with the door ajar. There is a warning light on the dash but while in reverse in a garage, a number of parking sensors are always beeping so I was desensitized to beeps. The charge door caught the side of the garage door and bent too far backwards and broke. I really wish the vehicle either made you acknowledge the warning before it would move or the warning showed up on the camera screen as well, where your eyes are drawn while reversing versus the screen in front of you.

NHTSA ODI #11651188

Mileage unknown · Mar 27, 2025
Power Train

My 2024 Honda Prologue that has only 2486 miles. I took it into the dealership only to be told that they are making new parts for the known problem! It is a safety issues that the CV joints could fail completely while driving, that could cause a fatal accident. I can't believe I was reassured by the dealership it is safe to driv…

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My 2024 Honda Prologue that has only 2486 miles. I took it into the dealership only to be told that they are making new parts for the known problem! It is a safety issues that the CV joints could fail completely while driving, that could cause a fatal accident. I can't believe I was reassured by the dealership it is safe to drive. I do NOT want to be a statistic from a lethal car accident. Not to mention what other problems will it have if I continue to drive the vehicle. It may not show up today but it could cause problems long after the warranty is up.

NHTSA ODI #11651186

Mileage unknown · Mar 27, 2025
Suspension

When driving slow and on turning radius, suspension clicking noise

NHTSA ODI #11650972

Mileage unknown · Mar 26, 2025
Electrical System

After updating my Prologue and driving it for a few miles, I'm now seeing a message that says: "Service High Voltage System / Service vehicle soon." My Prologue only has 1,096 miles on it.

NHTSA ODI #11650955

Mileage unknown · Mar 26, 2025
Electrical SystemEngineFuel/propulsion System

High voltage system errors. Won’t charge. Car is 2 weeks old!

NHTSA ODI #11650859

Mileage unknown · Mar 26, 2025
Forward Collision AvoidanceUnknown Or OtherInjury

Where to begin? not even 2 weeks after having this vehicle it nearly caused a major accident and gave me whiplash & neck problems (have doctors documentation as proof) when the automatic breaking system hard breaked my vehicle twice in the same trip (20 minutes from work to home) with the second time resulting in my car skidding…

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Where to begin? not even 2 weeks after having this vehicle it nearly caused a major accident and gave me whiplash & neck problems (have doctors documentation as proof) when the automatic breaking system hard breaked my vehicle twice in the same trip (20 minutes from work to home) with the second time resulting in my car skidding quite a few feet on a highway in the middle of rush hour traffic (want to note the distance in front of the car was quite significant both times) also both CV joint axles need replacing on top of rear passenger door is not the right size & often pops open. Honda dealership has my vehicle for 31 days back in December January stating parts for door would be in within the month and the cv axle would be beginning of march. here it is March 26th and I've heard nothing from the dealership after multiple attempts of trying to get a hold of them. also worked with Honda and opened a claim who also is ignoring my calls. I hardly want to touch the vehicle as I'm afraid of it causing a major accident or the door popping open as I'm driving with my children in the car.

NHTSA ODI #11650825

Mileage unknown · Mar 26, 2025
Suspension

Multiple problems. Suspension/axles grinding and popping when go around corners, multiple messages to service high voltage system, complete loss of power while driving, loss of awd system, extremely loud thunking under hard acceleration (merging onto freeway etc), that shakes the whole car and can cause it to go off track a bit.…

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Multiple problems. Suspension/axles grinding and popping when go around corners, multiple messages to service high voltage system, complete loss of power while driving, loss of awd system, extremely loud thunking under hard acceleration (merging onto freeway etc), that shakes the whole car and can cause it to go off track a bit. deathtrap on wheels, dealer's no help, corporate is no help.

NHTSA ODI #11650758

Official recalls

3

26V306000 · Back Over Prevention: Sensing System: Camera

May 14, 2026

American Honda Motor Company (Honda) is recalling certain 2024-2025 Honda Prologue and 2024 Acura ZDX vehicles. The rearview camera screen may display a distorted or blank image.

Consequence & remedy

Consequence: A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash or injury.

Remedy: Dealers will replace the rearview camera, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 7, 2026. Additional letters will be sent once the remedy is available, anticipated in late 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are DO5 and RO6. The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.

26V112000 · Back Over Prevention:software; Electrical System: Instrument Cluster/panel

Feb 26, 2026

Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."

Consequence & remedy

Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.

Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.

Additional source detail variants (2)

Electrical System: Instrument Cluster/panel

Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."

Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.

Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.

Back Over Prevention:software

Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."

Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.

Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.

24V540000 · Suspension:front:control Arm:lower Arm

Jul 18, 2024

Honda (American Honda Motor Co.) is recalling certain 2024 Prologue vehicles. The right front lower control arm may contain a manufacturing defect that can cause it to fracture.

Consequence & remedy

Consequence: A right front lower control arm fracture can cause loss of vehicle control, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the right front lower control arm as necessary, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PIY.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.