Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 23 of 837 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Steering. Review the 260 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Suspension. Review the 212 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 164 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
12 crash reports1 fire reports10 injury reports
What owners actually said
837 reports
Mileage unknown · Jun 26, 2025
Service Brakes
I got in my car and received the following error messages immediately upon turning on the car: - Brake System Failure 43 MPH Max Speed - Brake Assist Failure. Press hard to brake. Speed limited. - Service Stabilitrak - Auto Hold Unavailable Driving the car was very unsafe as the brakes were extremely difficult to engage, t…
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I got in my car and received the following error messages immediately upon turning on the car: - Brake System Failure 43 MPH Max Speed - Brake Assist Failure. Press hard to brake. Speed limited. - Service Stabilitrak - Auto Hold Unavailable Driving the car was very unsafe as the brakes were extremely difficult to engage, taking my full body force to fully depress the pedal and have the brakes slowly engage. I have taken the car to my Honda Dealership, which (at this time) has been unable to replicate the issue or find a problem. This is a safety issue to have unresolved, as the brakes suddenly becoming extremely difficult to work makes the car unsafe to drive.
NHTSA ODI #11669492
Mileage unknown · Jun 26, 2025
Forward Collision AvoidanceService BrakesInjury
While driving my 2024 Honda Prologue, the automatic emergency braking system (part of Honda's Collision Mitigation Braking System) has activated unexpectedly and forcefully multiple times — with no obstacle or vehicle ahead. The most serious incident occurred on [insert date], while traveling at approximately [insert speed] mph.…
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While driving my 2024 Honda Prologue, the automatic emergency braking system (part of Honda's Collision Mitigation Braking System) has activated unexpectedly and forcefully multiple times — with no obstacle or vehicle ahead. The most serious incident occurred on [insert date], while traveling at approximately [insert speed] mph. The vehicle suddenly slammed on the brakes without warning or any visible threat in the road. The sudden stop caused whiplash injuries to my wife and two children, who were passengers in the vehicle. We did not crash, but the vehicle behind us narrowly avoided rear-ending us. I have attempted to get the vehicle serviced, but the nearest dealership told me there is a wait time of over a month, so no diagnostic has yet been performed. Given the potential severity of this defect — especially involving passenger injuries and potential crashes — I am deeply concerned. Many other Honda owners have reported similar phantom braking behavior across multiple models, and I believe this defect needs to be investigated urgently by NHTSA. Honda has not issued a recall or provided public guidance on how to disable or address the system, leaving drivers at risk.
NHTSA ODI #11669381
Mileage unknown · Jun 24, 2025
Suspension
Seems like cv joint issue. Every turn you make with the prologue there is a clicking sound. It happens on a left and right turn and sounds like clicking or tapping noise.
NHTSA ODI #11669040
Mileage unknown · Jun 24, 2025
Air Bags
Honda Prologue 2024 AWD with 2300 miles driven. The display indicates "Service Safety Restraint System" The dealer tells me the code is for the driver side curtain airbag which the repair is not under warranty. VIN# [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11669003
Mileage unknown · Jun 22, 2025
Forward Collision AvoidanceVisibility/wiper
When backing up randomly puts emergency brake on. In return you get whiplash. The car will then not move forward or back have to shut it off. It takes about 3 times for it to work again. The wipes with rain sensing on come on when hardly any rain but pouring and never turn on. The ev does not hold a charge for highway. Trip was …
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When backing up randomly puts emergency brake on. In return you get whiplash. The car will then not move forward or back have to shut it off. It takes about 3 times for it to work again. The wipes with rain sensing on come on when hardly any rain but pouring and never turn on. The ev does not hold a charge for highway. Trip was 154 I had 280 on charge dies at 145.
NHTSA ODI #11668472
Mileage unknown · Jun 21, 2025
SteeringSuspensionWheels
Car makes loud clicking noise while making turns. Steering doesn’t come back after making steep turns. Car dealership says they have no remedy to repair the problem.
NHTSA ODI #11668373
Mileage unknown · Jun 19, 2025
SteeringSuspension
Vehicle drive shaft making a clicking sound at the CV joint when making a left hand turn. Problem started at 10,000 miles.
NHTSA ODI #11667984
Mileage unknown · Jun 17, 2025
Fuel/propulsion System
Service high voltage error keeps coming on. Have had it serviced by the dealer multiple times. Seems to be a common error with all Honda prologues but Honda has yet to address the problem.
NHTSA ODI #11667582
Mileage unknown · Jun 16, 2025
Electrical SystemService BrakesWheels
When I, Turn, The Wells Makes, a loud noise the other day appear in the dash brake pedal unavailable and also the air conditioning turns on and off by self
NHTSA ODI #11667125
Mileage unknown · Jun 11, 2025
Electrical SystemFuel/propulsion SystemSteering
Knocking sound in the front when turning Honda states normal axel problem. For Fuel/battery . Been in a back and forth with Honda service/Honda motors because I’m getting less then advertised on my range performance. Example I drove a 60 mile drive and car drained 109z that’s 49 miles unaccounted for. I am now being told by Ho…
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Knocking sound in the front when turning Honda states normal axel problem. For Fuel/battery . Been in a back and forth with Honda service/Honda motors because I’m getting less then advertised on my range performance. Example I drove a 60 mile drive and car drained 109z that’s 49 miles unaccounted for. I am now being told by Honda Motors mediation that the battery loses 30/40 percent efficiency in cold weather. That’s horrible. It’s not advertised and it’s unacceptable. It’s unsafe that customers can’t depend on the vehicle when an emergency happens.
American Honda Motor Company (Honda) is recalling certain 2024-2025 Honda Prologue and 2024 Acura ZDX vehicles. The rearview camera screen may display a distorted or blank image.
Consequence & remedy
Consequence: A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash or injury.
Remedy: Dealers will replace the rearview camera, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 7, 2026. Additional letters will be sent once the remedy is available, anticipated in late 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are DO5 and RO6. The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."
Consequence & remedy
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.
Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.
Additional source detail variants (2)
Electrical System: Instrument Cluster/panel
Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.
Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.
Back Over Prevention:software
Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.
Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.
Honda (American Honda Motor Co.) is recalling certain 2024 Prologue vehicles. The right front lower control arm may contain a manufacturing defect that can cause it to fracture.
Consequence & remedy
Consequence: A right front lower control arm fracture can cause loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the right front lower control arm as necessary, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PIY.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2024 Honda Prologue Problems, Complaints & Recalls | Skip That Year