2024 Honda Prologue

The contact owns a 2024 Honda Prologue. The contact stated that there was a clicking noise coming from the front axle while turning the steering wheel to the left or the right. The contact stated that the instrument panel lights were intermittently blinking. The vehicle was taken to the dealer, who diagnosed the failure with the instrument panel as do to an electrical short with the radio. The dealer was unable to determine the cause of the clicking sound coming from the front axle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70.

The contact owns a 2025 Honda Prologue. The contact stated that while attempting to make a left turn, there was a clicking sound coming from the front driver’s and passenger’s side wheels. A dealer was contacted. The vehicle was taken to a dealer and the vehicle was inspected, and the contact stated that the vehicle was operating as intended. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 10,800.

The contact owns a 2024 Honda Prologue. The contact stated that while driving at an undisclosed speed and making a turn, the vehicle made abnormal clanking and grinding sounds. The message "Drive with Caution - Acceleration Decreased" was displayed. Additionally, the heater was inoperable, and the battery failed to charge above 25 percent. The vehicle was taken to the dealer, who replaced the front axles four times and serviced the battery; however, the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 2,000.

The contact owned a 2024 Honda Prologue. The contact while depressing the accelerator pedal and attempting to make a left or right turn, there was a clicking sound coming the front of the vehicle. No warning light was illuminated. Neither a dealer nor an independent mechanic was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 13,600.

The contact owns a 2024 Honda Prologue. The contact stated that while attempting to start the vehicle, the vehicle briefly failed to start as expected, but internal electronics showed signs of power. After which, the message "Battery Low" and "Service High Voltage System" were displayed, even though the battery indicator showed that the battery was charged to 90%. The vehicle returned to normal functionality, but the failure became a regular occurrence. The Hybrid Battery warning light was illuminated. The vehicle was towed to the dealer, who informed the contact that the vehicle was functioning as intended during the time it was in the service center for diagnosis, and no faults were found. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 10,900.

The contact owns a 2024 Honda Prologue. The contact stated while driving at an undisclosed speed and completing a left turn, there was an abnormal clicking sound coming from the front end of the vehicle. The contact stated that the abnormal clicking sound also occurred while completing a right turn. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed that the driver’s and passenger’s sides front axles had failed. The vehicle was not repaired due to parts unavailability. The manufacturer was not notified of the failure. The failure mileage was 24,000.

The contact owns a 2024 Honda Prologue. The contact stated that there was an abnormal clicking sound coming from the front end while making a left or right turn. There were no warning lights illuminated. The vehicle was taken to the local dealer, who informed the contact that the parts were on back order. The vehicle was diagnosed, and it was determined that the axle on one side of the vehicle needed to be replaced. The vehicle was repaired, but the failure recurred. The axle was ordered for the other axle replacement. The vehicle was repaired, but the failure recurred. The contact stated that the sound persisted on both sides of the vehicle. The axles were replaced, but the failure persisted. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 1,000.

The contact owns a 2024 Honda Prologue. The contact stated that while making right or left turns, there was a loud clicking sound coming from the wheel wells. The vehicle was taken to the local dealer, who diagnosed that the front driver’s and passenger’s side CV joint axles were faulty and needed to be replaced. The vehicle was not yet repaired. The contact was informed that the parts to repair the vehicle were on back order. The manufacturer was not yet contacted. The failure mileage was 10,000.

The contact owns a 2024 Honda Prologue. The contact stated that while driving at various speeds, there was an abnormal clicking sound coming from the steering wheel. There was no warning light illuminated. The contact stated that the failure mostly occurred while turning the steering wheel to the left. The contact also stated that the failure occurred after driving for an extended period. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 3,000.

The contact owns a 2024 Honda Prologue. The contact stated that two key fobs were programmed for his spouse and his seat. While reversing with the key fob programmed for his wife, the seat moved to her preset position, and the contact was concerned about losing control of the vehicle during an unintended seat adjustment. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 6,000.