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2024 Honda Prologue

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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When problems were reported

Mileage at the reported incident

Limited mileage data: 23 of 837 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 260 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Suspension. Review the 212 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 164 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

12 crash reports1 fire reports10 injury reports

What owners actually said

837 reports
Mileage unknown · Dec 17, 2025
Unknown Or Other

Component: Front CV joints making clicking sound while turning. Safety risk: CV joints are critical to maintaining the car's speed and stability on the road, which in turn guards the safety of occupants. Reproduction: The problem is consistently heard while turning. Inspections: The problem is well known across owner forums a…

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Component: Front CV joints making clicking sound while turning. Safety risk: CV joints are critical to maintaining the car's speed and stability on the road, which in turn guards the safety of occupants. Reproduction: The problem is consistently heard while turning. Inspections: The problem is well known across owner forums and Honda is aware of it. Warning messages: None. The problem is mechanical and is manifested through noise during normal driving conditions.

NHTSA ODI #11705484

Mileage unknown · Dec 16, 2025
SteeringSuspension

There is a knocking/clicking sound when I accelerate and turn. It sounds like a CV joint. I had it evaluated by the dealer today and they reported they heard it once, but could not reproduce the problem, so they tightened some bolts, but that was all. As soon as I left the dealer it made the noise coming out of the dealer's d…

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There is a knocking/clicking sound when I accelerate and turn. It sounds like a CV joint. I had it evaluated by the dealer today and they reported they heard it once, but could not reproduce the problem, so they tightened some bolts, but that was all. As soon as I left the dealer it made the noise coming out of the dealer's driveway and multiple times on the way home. I have scheduled another appointment for tomorrow, but I don't see how they could not reproduce the problem. It's very obvious.

NHTSA ODI #11705438

Mileage unknown · Dec 16, 2025
Electrical SystemUnknown Or Other

I was driving my car and suddenly I received high voltage battery warning and I had to stop my car in between of freeway.

NHTSA ODI #11705325

Mileage unknown · Dec 15, 2025
Electrical SystemForward Collision AvoidanceFuel/propulsion SystemInjury

I have had multiple issues with this vehicle and it has been in the shop more than 80 days between April and Oct 2025. First, the entire battery system went out in the all electric vehicle. Honda said that since it was a collaboration car with GM, that it would take a long time to fix because their technicians weren’t very famil…

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I have had multiple issues with this vehicle and it has been in the shop more than 80 days between April and Oct 2025. First, the entire battery system went out in the all electric vehicle. Honda said that since it was a collaboration car with GM, that it would take a long time to fix because their technicians weren’t very familiar. It took almost 8 weeks in the shop before we got it back. Not long after, the entire dash (electronics) went out and the shop had it again for over a week. they never found or could replicate the issue. The vehicle went back in after having multiple incidents of emergency braking when there was no emergency, or even vehicles in my vicinity. The final time this happened, I was traveling nearly 25 miles per hour and the car decided to slam on the brakes, making me feel like I hit a brick wall. My head slammed the steering wheel and my daughter was terrified. I drove it straight to the dealership and they said “what’s wrong with the car this time”…they had it for weeks, couldn’t replicate the issue and tell me it’s fine and to take it home. They suggest TURNING OFF THE SAFETY STSTEM AS A FIX, which seems criminal. The safety features should work properly. I shouldn’t be instructed to turn them off. I am very frustrated and have been working with Honda on a buy back out of good faith, but it’s been weeks and we have no answer. I am forced to drive a gas vehicle, costing me gas money now, when I bought an electric vehicle to avoid this cost. All around, it has cost me more money than it’s been worth and I’ve made multiple car payments as it’s sat at a dealership unusable. Again, it has spent more than 80 days in 6 months at the dealer with no resolution. My sound system blew out last time they had it checking out the braking issue so I waited another week to have that replaced, meanwhile the fix to the braking system was that I was told to turn the safety feature off. Insane

NHTSA ODI #11705185

Mileage unknown · Dec 15, 2025
Electrical System

While driving at freeway speeds, a red check engine warning appeared along with a “Service High Voltage System” message. Immediately afterward, the vehicle’s heater stopped working, causing the windshield to fog up. I had to pull over safely and manually clear the windshield before driving the vehicle to the dealership.

NHTSA ODI #11705128

Mileage unknown · Dec 15, 2025
Electrical SystemSuspension

My 2024 honda prologue was brought in to service a battery failure light and get a clicking noise in the front axel looked at when turning. The light was a red on the dash shaped like a car with an exclamation point. Dealer claimed that the multiple codes were nothing and that the car needs a new audio system. Not sure how audio…

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My 2024 honda prologue was brought in to service a battery failure light and get a clicking noise in the front axel looked at when turning. The light was a red on the dash shaped like a car with an exclamation point. Dealer claimed that the multiple codes were nothing and that the car needs a new audio system. Not sure how audio systems = battery failure but i digress. I was told my car is safe to drive so I picked it up, they have still not made any repairs as the audio system is on back order. The morning after i picked it up, the heater started blowing ice cold air, in 10 degree weather. Immediately returned to the dealer where they are saying they don’t know what’s wrong with it and they think it is still safe to drive

NHTSA ODI #11705125

Mileage unknown · Dec 15, 2025
Power TrainUnknown Or Other

Both front axles began clicking/clunking at 10K miles on the odometer. Taking to dealer to have CVs replaced this week under warranty. Worried that this will be quite expensive and lemon law once the warranty runs out.

NHTSA ODI #11705018

Mileage unknown · Dec 13, 2025
Electrical SystemSuspension

Been hearing a clicking noise from my front end of the prologue for quite some time. Keep having it written off that it’s nothing. However I see people having complaints and getting the vehicle serviced. Also my charger door compartment has been replaced 2x and is almost headed in for a third replacement. Buy back investigat…

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Been hearing a clicking noise from my front end of the prologue for quite some time. Keep having it written off that it’s nothing. However I see people having complaints and getting the vehicle serviced. Also my charger door compartment has been replaced 2x and is almost headed in for a third replacement. Buy back investigation has been launched by Honda. No news since July

NHTSA ODI #11704911

Mileage unknown · Dec 13, 2025
Electrical System

Service High Voltage System alarm + Service Vehicle Soon alarm warning. This with no heat while driving at 10,836 miles. Took in to dealer for service and reportedly a known problem with the freon system and end cap. My thought is this should be a recall fix by Honda/GM because there are many many complaints of it amongst 2024 P…

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Service High Voltage System alarm + Service Vehicle Soon alarm warning. This with no heat while driving at 10,836 miles. Took in to dealer for service and reportedly a known problem with the freon system and end cap. My thought is this should be a recall fix by Honda/GM because there are many many complaints of it amongst 2024 Prologue Owners.

NHTSA ODI #11704876

Mileage unknown · Dec 13, 2025
Steering

Subject: Formal Complaint Regarding Persistent CV Joint Clicking Noise I am writing to formally document an ongoing issue with the constant velocity (CV) joints in my vehicle, which produce a noticeable clicking noise during low-speed turns, particularly at 90-degree intersections. This concern was first reported to my Honda dea…

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Subject: Formal Complaint Regarding Persistent CV Joint Clicking Noise I am writing to formally document an ongoing issue with the constant velocity (CV) joints in my vehicle, which produce a noticeable clicking noise during low-speed turns, particularly at 90-degree intersections. This concern was first reported to my Honda dealer shortly after I leased the vehicle. At that time, the noise was intermittent; however, it has since progressed and now occurs consistently with every such maneuver.I understand that this is a recognized issue within Honda service departments. However, I maintain that audible clicking from CV joints under these conditions is not normal or acceptable wear behavior for a vehicle of this age and mileage.I am particularly concerned about vehicle safety, as steering and drivetrain integrity are critical to safe operation. The increasing frequency and volume of the noise suggest potential degradation that could compromise safety over time. Additionally, given that the vehicle utilizes a GM-derived chassis, I worry that this shared platform may contribute to reluctance from either manufacturer to implement a permanent resolution.Honda service representatives have informed me that there is no known permanent fix and that replacement of the CV joints merely delays the recurrence of the symptom. This issue is noted heavily on Internet forums, too. I respectfully request this be considered by NHTSA for manufacturer recall.

NHTSA ODI #11704867

Official recalls

3

26V306000 · Back Over Prevention: Sensing System: Camera

May 14, 2026

American Honda Motor Company (Honda) is recalling certain 2024-2025 Honda Prologue and 2024 Acura ZDX vehicles. The rearview camera screen may display a distorted or blank image.

Consequence & remedy

Consequence: A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash or injury.

Remedy: Dealers will replace the rearview camera, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 7, 2026. Additional letters will be sent once the remedy is available, anticipated in late 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are DO5 and RO6. The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.

26V112000 · Back Over Prevention:software; Electrical System: Instrument Cluster/panel

Feb 26, 2026

Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."

Consequence & remedy

Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.

Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.

Additional source detail variants (2)

Electrical System: Instrument Cluster/panel

Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."

Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.

Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.

Back Over Prevention:software

Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."

Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.

Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.

24V540000 · Suspension:front:control Arm:lower Arm

Jul 18, 2024

Honda (American Honda Motor Co.) is recalling certain 2024 Prologue vehicles. The right front lower control arm may contain a manufacturing defect that can cause it to fracture.

Consequence & remedy

Consequence: A right front lower control arm fracture can cause loss of vehicle control, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the right front lower control arm as necessary, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PIY.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.