Today, my Honda dealer said they will not perform the update needed for Manufacturer Recall Number XNK and NHTSA Recall Number 26V-112 because it failed on another vehicle last week. They have no ETA.
2024 Honda Prologue
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Prologue years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 23 of 837 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 260 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Suspension. Review the 212 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 164 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
837 reportsCV joints/axles make a loud clicking sound when I turn the vehicle hard left or hard right. This issue appeared in late December 2025 when the vehicle had less than 5,000 miles. This issue has been inspected and confirmed by the dealer. There are no warning messages when this occurs. I brought the vehicle back to the dealer aft…
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CV joints/axles make a loud clicking sound when I turn the vehicle hard left or hard right. This issue appeared in late December 2025 when the vehicle had less than 5,000 miles. This issue has been inspected and confirmed by the dealer. There are no warning messages when this occurs. I brought the vehicle back to the dealer after waiting a few weeks for the new parts to arrive, but I was turned away because they said they had received parts that still had the defect. I called today for an update, and they said there is no ETA for the updated CV joints.
driver's side front CV joint clicking when car accelerates from a stop while the wheel is turned, such as when pulling out of a driveway. Apparently this is a commonly known issue.
At slower speeds and tight turning, there is a clacking sound that occurs. I went to the dealer, and they say it is a known issue, but that Honda doesn't have a fix for it yet and didn't say whether they would fix it or not. I read this has something to do with CV joints and axle, and that is concerning that it could become a s…
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At slower speeds and tight turning, there is a clacking sound that occurs. I went to the dealer, and they say it is a known issue, but that Honda doesn't have a fix for it yet and didn't say whether they would fix it or not. I read this has something to do with CV joints and axle, and that is concerning that it could become a safety concern. I have read many people are complaining about it. I am hoping by submitting my complaint, you will force a recall to have Honda correct the design issue and take the corrective action.
The issue appears to involve the steering, front axle or front drivetrain assembly. When turning the steering wheel, particularly at low speeds such as during parking maneuvers or tight turns, there is a distinct clicking or popping sound coming from the front axle area both left and right side The noise is mechanical in nature …
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The issue appears to involve the steering, front axle or front drivetrain assembly. When turning the steering wheel, particularly at low speeds such as during parking maneuvers or tight turns, there is a distinct clicking or popping sound coming from the front axle area both left and right side The noise is mechanical in nature and occurs repeatedly when the steering angle increases. This behavior suggests a possible issue with the front axle shaft, (CV) joint, or related drivetrain components. The vehicle is available for inspection upon request. A clicking or popping sound from the front axle during turning can be an early indicator of drivetrain component wear or failure, particularly involving CV joints or axle shafts. If a front axle or joint were to fail while the vehicle is in motion, it could result in sudden loss of propulsion to the wheel or compromised control during turning. Because this noise occurs during routine driving maneuvers, it raises concern that a critical drivetrain component may be prematurely failing. A failure during a turn, intersection maneuver, or while entering traffic could create a hazardous situation for the driver and surrounding vehicles. I’m concerned because I had a similar issue with a 1994 Honda Accord; the CV boots were bad and there was a risk (I was told) that the front suspension could collapse while driving especially on highway. The condition is easily reproducible during low-speed turning and parking maneuvers and occurs consistently when the steering wheel is turned to moderate or higher angles. At this time the vehicle has not yet undergone a full diagnostic evaluation by a dealer, but the symptom is repeatable under normal driving conditions. It was noted on test drive upon purchase. Salesperson dismissed it was part of “regenerative braking.” It did undergo multipoint inspection as part of CPO process prior to purchase. It was "cleared" for CPO and purchase.
Loud clicking noise/knocking when I turn left or right. I first notified Honda service on 9/24/25. I was told I would need a new axle but the part was backordered nationwide. The noise seems to be getting worse with small vibrations when turning. I called the same dealership service today 3/5/26 and was told Honda corporate …
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Loud clicking noise/knocking when I turn left or right. I first notified Honda service on 9/24/25. I was told I would need a new axle but the part was backordered nationwide. The noise seems to be getting worse with small vibrations when turning. I called the same dealership service today 3/5/26 and was told Honda corporate release guidance two weeks ago that this is not a safety issue and that they would not cover a new axle unless it was part of a recall.
Loud clunking noise from front end when turning right or left and accelerating from a stop or slow speed. I’ve been told by dealer that this is from defective front CV axles. I’ve also been told that this could be a safety issue if the component fails completely. Both General Motors and Honda are aware of the issue.
When driving my Honda 2024 Prologue there is a loud, persistent, clunking or popping sound whenever I turn. The dealership says it's related to the axle and/or the ball joint and there is no fix, neither is there a recall, so there is nothing they can, or will, do. This cannot be safe. When I'm driving at freeway speeds and g…
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When driving my Honda 2024 Prologue there is a loud, persistent, clunking or popping sound whenever I turn. The dealership says it's related to the axle and/or the ball joint and there is no fix, neither is there a recall, so there is nothing they can, or will, do. This cannot be safe. When I'm driving at freeway speeds and go to turn into another lane to hear this clunking sound is very unnerving. Looking on line I know I am not the only one with this issue - there are many, many other car owners citing the same concern. Please issue a recall or safety warning so that Honda will address this issue.
2024 Prologue has a knocking sounds when turning left and right. It has only gotten worse. Honda has provided no solution and there are no parts available at Service Centers as confirmed by a Service Adviser in Escondido, CA. Honda is aware I feel unsafe driving this vehicle and made no attempt to remedy the situation.
Broken/Clicking CV joints. This could lead to all loss of power transfer to the wheels, causing a sudden and unexpected stop to the vehicle while driving. Honda is aware of this defect, but has no permanent fix. This is confirmed by multiple Honda Service Centers. High Voltage Warning. Loss of heat, car will not charge, car shu…
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Broken/Clicking CV joints. This could lead to all loss of power transfer to the wheels, causing a sudden and unexpected stop to the vehicle while driving. Honda is aware of this defect, but has no permanent fix. This is confirmed by multiple Honda Service Centers. High Voltage Warning. Loss of heat, car will not charge, car shuts down/becomes undrivable, or enters "limp mode." This is an extreme safety issue. The car loses the ability to properly cool the main battery. This could result in thermal runaway (a rapid, uncontrollable, and self-sustaining increase in battery cell temperature), resulting in a fire that is difficult to extinguish, burns extremely hot, may reignite hours or days after the initial incident, and/or result in explosion. This is confirmed by multiple Honda Dealerships. The warning has occurred multiple times, even after multiple repair attempts.
Official recalls
326V306000 · Back Over Prevention: Sensing System: Camera
May 14, 2026
American Honda Motor Company (Honda) is recalling certain 2024-2025 Honda Prologue and 2024 Acura ZDX vehicles. The rearview camera screen may display a distorted or blank image.
Consequence & remedy
Consequence: A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash or injury.
Remedy: Dealers will replace the rearview camera, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 7, 2026. Additional letters will be sent once the remedy is available, anticipated in late 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are DO5 and RO6. The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
26V112000 · Back Over Prevention:software; Electrical System: Instrument Cluster/panel
Feb 26, 2026
Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."
Consequence & remedy
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.
Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.
Additional source detail variants (2)
Electrical System: Instrument Cluster/panel
Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.
Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.
Back Over Prevention:software
Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.
Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.
24V540000 · Suspension:front:control Arm:lower Arm
Jul 18, 2024
Honda (American Honda Motor Co.) is recalling certain 2024 Prologue vehicles. The right front lower control arm may contain a manufacturing defect that can cause it to fracture.
Consequence & remedy
Consequence: A right front lower control arm fracture can cause loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the right front lower control arm as necessary, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PIY.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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