2024 Honda Prologue

I currently lease a 2024 Honda Prologue, and for the past year, both front axles have been clicking. This is a well-documented problem, and it has been determined that the axles have a build problem and need to be replaced. The clicking sound started off on the left side only when making sharp turns, and now both axles make loud clicking noises all the time. This obviously is unacceptable for a vehicle that I have owned for less than 2 years. I went to Honda and asked them about replacement, and they told me there was no recall and that the axles would not be replaced unless they are leaking (please note that I do not have the ability to check everyday for leaks, as I would assume that is something a mechanic would need to fully investigate). The dealership informed me that the manufacturer does not have new axles built to the point where all cars can have them replaced, and the only thing they can do is to extend the warranty after the 3 years of lease is up, which would make a repair free of charge. This is a moot point, as I am not interested in keeping the car after the lease is up. I believe that the axles have already started to fail, and I am afraid that there could be an accident if the axles completely break down or break apart.This would obviously cause damage to the vehicle and potential harm to myself or to my family. In my opinion, Honda should replace these faulty axles as soon as possible, or in the alternative, should replace the vehicle with one in proper working condition...or lastly, should buy back the vehicle if no safe fix can be performed.

This car has a problem with the emergency brake system activating when there is nothing in any danger zone. We have owned this car for about a year, and when slowly reversing, we have been repeatedly annoyed by the warning lights & sounds going off & emergency brakes locking the wheels. Each time we check the cameras, mirrors and even get out of the car to look, but there was nothing anywhere near that would trigger such an event. This happened 4-5 times over the past year, and we assumed this was just an ultra-sensitive feature which was annoying and startling when it happened, but generally harmless. Until a similar issue with the brake system happened recently while we were coming to a stop while driving forward, except this time after the warnings went off and brakes locked, the car then shot forward, with my foot still on the brake, and hit the car in front of me. Then it locked up and shot forward again 2 MORE TIMES. I've detailed that event in another complaint on this site, but I wanted to put the original emergency brake problems on the record, in case they end up being related.

I was driving a 2024 Honda Prologue Elite and was coming to an ordinary stop at a safe distance behind another car at a red light. With my foot continuously and firmly pressed on the brake pedal, a brake alert/warning appeared on the dashboard screen accompanied by beeping, and the emergency brakes automatically engaged, stopping the car abruptly. Then, almost immediately, the vehicle suddenly lurched forward without warning, striking the vehicle ahead of me. I kept my foot firmly on the brake as the warning, beeping, and auto-brake activated again, and the vehicle lurched forward a second time, again striking the vehicle in front of me. This sequence repeated a third time with the same warning/beeping/braking and lurching pattern, causing a third forward impact. The vehicle came to a stop between each lurch, and at no point did I remove my foot from the brake or touch the accelerator pedal. There were no other witnesses besides the other driver involved, and no police report was filed at the scene. I believe this was caused by a major vehicle malfunction, not driver error. Upon further reflection, I want to note that while I believe I was in the last moment of coming to a complete stop, I had already slowed appropriately and was on track to stop fully, as intended. But because the onset of the malfunction was abrupt and disorienting, I cannot state with certainty whether the vehicle had reached a full stop or was a brief moment away from it when the auto-brake engaged. My foot was firmly on the brake throughout.

This is my second separate report which I experience with my car. On August of 30th, the car was unable to shift, so it was towed to Andy Mohr dealer to repair. It took 5 days for serviceman to figure out there was a wire issue. So he fixed, so he thought, on the September 9th, the same warning light came on my dashboard. I spent over a thousand dollar just serviceman to diagnose the same problem 3 times, but nothing was fixed. The warning lights are "service transmission unable to shift soon", adaptive cruise unavailable, one-pedal driving unavailable, brake hold unavailable, service emergency brake, service transmission unable to shift and more.

1st Continuous clicking sound from the front axel when trying to turn, its amplifies when taking a uturn. I have complained to Honda service center they said they are not aware of while there is already fix done at different honda service centers. 2nd the Lanes assist doesn't work as a safety feature, it has multiple issues a) it ping pongs between the lanes with sudden moves, b) most of the times at the higher speeds it only warns or tries to correct once at least one of the wheels is in another lane c) with adaptive cruise control on and lane assist not working on any curved road if you are close to the divider or near an exit, it doesn't understand that the car ahead has taken the curve and it should stick in the lane, instead it accelerates and goes of the lane and thats very dangerous.