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2024 Honda Prologue

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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When problems were reported

Mileage at the reported incident

Limited mileage data: 23 of 837 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 260 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Suspension. Review the 212 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 164 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

12 crash reports1 fire reports10 injury reports

Suspension complaints

212 reports
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Mileage unknown · Mar 24, 2026
Fuel/propulsion SystemPower TrainSuspension

My vehicle constantly receives an error message while driving stating, "SERVICE HIGH VOLTAGE SYSTEM" and "REDUCED ACCELERATION DRIVE WITH CARE." Error symbols appear on the dashboard that show an orange turtle, a red battery with a big exclamation point through it and and a red car outline with a big exclamation point going thr…

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My vehicle constantly receives an error message while driving stating, "SERVICE HIGH VOLTAGE SYSTEM" and "REDUCED ACCELERATION DRIVE WITH CARE." Error symbols appear on the dashboard that show an orange turtle, a red battery with a big exclamation point through it and and a red car outline with a big exclamation point going through the middle of it. When this happens, the vehicle acceleration is significantly reduced and the regenerative braking or "one-pedal" feature automatically becomes disabled. If you're relying on that system to brake, it will not do so when you need it to and you have to manually press the brake to slow and stop the vehicle. This error clears after a few days of driving but never fails to return. The dealer said they found nothing wrong when I brought it in (when the error wasn't being displayed, of course) but it went back today with the error displayed so they could witness it for themselves. Separately, the vehicle makes an incredibly loud knocking noise when accelerating with the wheel turned. It appears this is coming from the CV joints.

NHTSA ODI #11726755

Mileage unknown · Mar 23, 2026
Suspension

I brought in my car for a software udpate recall this past Saturday 21MAR26. I also mentioned that at low speeds and turning the wheel I can hear a clicking sound from the front axel. The software recall was addressed but the dealership mentioned that that there is a known issue with front axle CV joints but at this time the ca…

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I brought in my car for a software udpate recall this past Saturday 21MAR26. I also mentioned that at low speeds and turning the wheel I can hear a clicking sound from the front axel. The software recall was addressed but the dealership mentioned that that there is a known issue with front axle CV joints but at this time the car is still driveable.

NHTSA ODI #11726261

Mileage unknown · Mar 21, 2026
Fuel/propulsion SystemSteeringSuspension

Loud clicking from both sides of the front CV joint. Dealer says there is nothing they can do but know of the problem. Says not to drive it as much.

NHTSA ODI #11726010

Mileage unknown · Mar 21, 2026
Suspension

My front end suspension started making a popping noise. I took it to my local Honda dealer and they said it was a known issue but we don’t have any directive to fix or replace any parts yet. They also said that it’s safe to drive with this condition. I disagree, and expect a recall to be tied to my vin number and many others to …

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My front end suspension started making a popping noise. I took it to my local Honda dealer and they said it was a known issue but we don’t have any directive to fix or replace any parts yet. They also said that it’s safe to drive with this condition. I disagree, and expect a recall to be tied to my vin number and many others to force Honda and GM to get it resolved asap before our warranties are up. What has happened to our civil rights? Our lemon law? What if our front end gives away while driving at highway speeds?

NHTSA ODI #11725994

Mileage unknown · Mar 19, 2026
Suspension

CV Joints making loud clicking noise. Dealer says Honda will not fix.

NHTSA ODI #11725721

Mileage unknown · Mar 18, 2026
SteeringSuspensionWheels

The front wheel axle makes a clicking noise when turning either left or right. Vehicle has about 10 K miles on it.

NHTSA ODI #11725210

Mileage unknown · Mar 18, 2026
SteeringSuspension

Both CV axles are making cliking noises and popping sounds honda refuses to make repairs

NHTSA ODI #11725193

Mileage unknown · Mar 16, 2026
Power TrainSteeringSuspension

The front axles in my 2024 Honda prologue touring model four-wheel drive I have been clicking and making noises even before 1,000 miles. I have spoken to the dealer several times and Honda as well two times. I do not know if this is dangerous but it seems dangerous to me. I am used to driving older vehicles that I maintain to al…

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The front axles in my 2024 Honda prologue touring model four-wheel drive I have been clicking and making noises even before 1,000 miles. I have spoken to the dealer several times and Honda as well two times. I do not know if this is dangerous but it seems dangerous to me. I am used to driving older vehicles that I maintain to almost new standards. I am honestly more nervous about driving this car at highway speeds than my 2006 BMW 330 I with 155,000 mi. I have been told that there is no fix for the situation at this point. I purchased a Honda the second brand new one in one year believing this was a great company that would stand by their product. My other vehicle is a 2024 Honda CRV touring model hybrid. I completely love this vehicle. I am now believing that they are not such a great company and they have made a mistake with this vehicle. I realize that this is not made by Honda but it is sold by Honda and they should not be so negligent in dealing with these issues. It is all over the internet that this car has problems and it seems that no one is dealing with it. Can you please help! Thank you for your help in this matter. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11724517

Mileage unknown · Mar 13, 2026
Power TrainSuspension

A loud clicking and popping sound while turning the car at low speeds, attributed most likely to the CV joint. The sound is happening more and more frequently.

NHTSA ODI #11724046

Mileage unknown · Mar 11, 2026
Suspension

Hello I buy the need hona prologue and from the first month the axles started making noise I tried to go to Honda dealer they say we don’t have no fix for this until now it’s almost 1 year they are giving me the same answer I am soo scared to drive the car because the sounds is getting more nd more I also attached the service r…

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Hello I buy the need hona prologue and from the first month the axles started making noise I tried to go to Honda dealer they say we don’t have no fix for this until now it’s almost 1 year they are giving me the same answer I am soo scared to drive the car because the sounds is getting more nd more I also attached the service reports with it.

NHTSA ODI #11723579

Official recalls

3

26V306000 · Back Over Prevention: Sensing System: Camera

May 14, 2026

American Honda Motor Company (Honda) is recalling certain 2024-2025 Honda Prologue and 2024 Acura ZDX vehicles. The rearview camera screen may display a distorted or blank image.

Consequence & remedy

Consequence: A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash or injury.

Remedy: Dealers will replace the rearview camera, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 7, 2026. Additional letters will be sent once the remedy is available, anticipated in late 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are DO5 and RO6. The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.

26V112000 · Back Over Prevention:software; Electrical System: Instrument Cluster/panel

Feb 26, 2026

Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."

Consequence & remedy

Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.

Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.

Additional source detail variants (2)

Electrical System: Instrument Cluster/panel

Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."

Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.

Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.

Back Over Prevention:software

Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."

Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.

Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.

24V540000 · Suspension:front:control Arm:lower Arm

Jul 18, 2024

Honda (American Honda Motor Co.) is recalling certain 2024 Prologue vehicles. The right front lower control arm may contain a manufacturing defect that can cause it to fracture.

Consequence & remedy

Consequence: A right front lower control arm fracture can cause loss of vehicle control, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the right front lower control arm as necessary, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PIY.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.