NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
54 reportsClear category filterMileage unknown · May 28, 2025
Forward Collision AvoidanceService BrakesStructure
When I was taking my Prologue in reverse and will slam on the brakes even when there is nothing behind me. It happens frequently nothing behind me. As others have reported here and elsewhere online, my Prologue emergency braking/collision detection system repeatedly activates when there is no danger of a collision. Backing out …
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When I was taking my Prologue in reverse and will slam on the brakes even when there is nothing behind me. It happens frequently nothing behind me. As others have reported here and elsewhere online, my Prologue emergency braking/collision detection system repeatedly activates when there is no danger of a collision. Backing out of my driveway I can expect that 40% of the time the car will slam on the brakes for no reason and apply the parking brake, which I then have to disengage manually to continue backing out.
NHTSA ODI #11663390
Mileage unknown · May 28, 2025
Forward Collision AvoidanceService Brakes
When I put the car in reverse the automatic emergency braking system engages multiple times. Though there are on abstracts on the path. I have to constantly keep pressing the parking brake multiple times in order to get out of my driveway in the morning and afternoon. This is a constant occurrence weather there it is raining or …
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When I put the car in reverse the automatic emergency braking system engages multiple times. Though there are on abstracts on the path. I have to constantly keep pressing the parking brake multiple times in order to get out of my driveway in the morning and afternoon. This is a constant occurrence weather there it is raining or not raining.
NHTSA ODI #11663326
Mileage unknown · May 24, 2025
Forward Collision AvoidanceService Brakes
During a storm when backing up out of parking spot the prologue did an emergency breaking procedure , engaging the parking break. (There was no one behind me or anything in the way) and left me stuck in the middle of the street until I could figure out what happened. I had to manually release the parking brake and as I did tha…
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During a storm when backing up out of parking spot the prologue did an emergency breaking procedure , engaging the parking break. (There was no one behind me or anything in the way) and left me stuck in the middle of the street until I could figure out what happened. I had to manually release the parking brake and as I did that, I then almost ran into someone that was trying to go around me while I was a full stop. Since this happened randomly, I was not fully sure what was going on . This creates a huge safety hazard when there is no reason for it. There are many reports of this in forums that say just turn it to warning only mode, which then removes a safety feature that 1, was paid for and 2 could actually prevent a accident
NHTSA ODI #11662979
Mileage unknown · Apr 18, 2025
Electrical SystemForward Collision AvoidanceService Brakes
I was driving through a parking lot when I received the following warning messages “Brake System Failure,” “Service Stabilitrac,” “auto hold unavailable,” “ Brake assist failure. Press hard to brake. Speed limited.” I then tried to pull over in the parking lot and vehicle was extremely difficult to stop. I had to use both legs o…
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I was driving through a parking lot when I received the following warning messages “Brake System Failure,” “Service Stabilitrac,” “auto hold unavailable,” “ Brake assist failure. Press hard to brake. Speed limited.” I then tried to pull over in the parking lot and vehicle was extremely difficult to stop. I had to use both legs on the brake. While sitting waiting on a tow truck, I received another warning message that stated “Service High Voltage System.”
NHTSA ODI #11655530
Mileage unknown · Apr 3, 2025
Service BrakesSteeringSuspension
When I turn left or right from a complete stop it makes a clicking noise. I believe it is the CV joints. When backing the car randomly puts on the break with nothing around the rear of the vehicle.
NHTSA ODI #11652448
Mileage unknown · Mar 25, 2025
Electrical SystemService BrakesVehicle Speed ControlCrashInjury
Break failure on highway causing MVA- multiple attempts were made to slow down and break vehicle to no response what so ever. Pressed breaks all the way down, nothing, no air, no resistance, no sounds, vehicle kept on going. In an attempt to save myself from an accident that could have been much worse, I jumped out of the moving…
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Break failure on highway causing MVA- multiple attempts were made to slow down and break vehicle to no response what so ever. Pressed breaks all the way down, nothing, no air, no resistance, no sounds, vehicle kept on going. In an attempt to save myself from an accident that could have been much worse, I jumped out of the moving vehicle, landing the back of my head on the cement highway floor toward left end of bumper. This vehicle is not safe and should be taken off the roads. I have 2 toddlers and am traumatized. The vehicle stopped after some impact in the middle of the highway. From the moment of receiving this car there has been some sort of issue with it's breaks. Initially short stopping on it's own when gas peddle not pressed- had the setting fixed for that to then experience multiple whiplashes for no reason while driving. Attempted to connect the starlink on multiple occasions as well to no success and just a bunch of wasted time trying. In addition to all the alarming safety concerns, this car would not heat up well- 40 minutes into my ride I'd start to feel some warmth. I would love to have this case investigated further and sue honda for allowing such a dangerous vehicle on the roads. My accident was bad but the honest truth is that it could have been worse and no one should have be subject to this danger.
NHTSA ODI #11650591
Mileage unknown · Mar 24, 2025
Service BrakesSuspensionUnknown Or Other
Every time this car comes to a stop, it rocks back and forth significantly on its suspension. Even at low speeds, it is noticeable when breaking, with about a second and a half of five to six rebounds back and forth. It is highly prominent with stronger braking or stop-and-go traffic, resulting in about two seconds of hard rocki…
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Every time this car comes to a stop, it rocks back and forth significantly on its suspension. Even at low speeds, it is noticeable when breaking, with about a second and a half of five to six rebounds back and forth. It is highly prominent with stronger braking or stop-and-go traffic, resulting in about two seconds of hard rocking back and forth. This problem happens more when the car is being driven in normal mode, meaning using both the acceleration and brake pedals; it’s less pronounced when driving in “one-pedal” mode. I took the car to the dealer service department, and they tested my car and other Prologues. The service department manager said this seems to be a problem in all the Prologues, even a 2025 model they tested. This problem is causing motion sickness for me and my wife, which can lead to distractions and potentially unsafe behaviors as explained below: * Distraction: Passengers experiencing motion sickness may be too focused on their discomfort to pay attention to the road or the driver, which can be dangerous. * Nausea and Vomiting: Nausea and vomiting can cause a passenger to become ill, which can be a distraction and potentially lead to unsafe behaviors like reaching for a trash bag or losing control of their body. * Safety of the Driver: If a passenger struggles with motion sickness, the driver may be distracted by the passenger's discomfort, which can lead to unsafe driving behaviors. * Increased Risk of Accidents:If a passenger becomes ill and the driver is distracted, the risk of accidents increases. Even though the dealership acknowledged that this seems to be a widespread problem based on the tests that their service department did, they are unwilling to take action until an official recall is in place. Please help.
NHTSA ODI #11650051
Mileage unknown · Mar 10, 2025
Service Brakes
Brake system failure message and car was exremely hard to stop. I had to stand on the brake pedal to get the car to stop
NHTSA ODI #11647310
Mileage unknown · Mar 9, 2025
Power TrainService Brakes
All lights related to brakes lighted up on a dashboard ( and message to take it to Dealer). Took it to Dealer. Car is in the shop for over 5 weeks and they can't figure it out what's wrong. They've replaced brake booster (twice!!!!!) and that didn't fix it... Now replacing front calipers. On top of that cv axle is clicking ter…
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All lights related to brakes lighted up on a dashboard ( and message to take it to Dealer). Took it to Dealer. Car is in the shop for over 5 weeks and they can't figure it out what's wrong. They've replaced brake booster (twice!!!!!) and that didn't fix it... Now replacing front calipers. On top of that cv axle is clicking terrible and they can't replace it because it's on long Backorder ( I'm waiting over 2 months for it already.
NHTSA ODI #11647249
Mileage unknown · Feb 21, 2025
Forward Collision AvoidanceService BrakesSuspension
Braking for no reason slam on the breaks so hard we all got so scare. Also the rear brakes engaging with no obstacles on the way.it felts like I hit something. took to the the dealer of purchase and very much make me field like I was insane. and what the technician did was turning off the automatic breaking system. that was the …
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Braking for no reason slam on the breaks so hard we all got so scare. Also the rear brakes engaging with no obstacles on the way.it felts like I hit something. took to the the dealer of purchase and very much make me field like I was insane. and what the technician did was turning off the automatic breaking system. that was the solution. now at when I turn right of left it makes a ticking noise on the suspension. started at 4k miles. plus a win noise is so heavy that I need to the radio volume. I got this car because of the automatic breaking technology offer, but I can't utilize it do to the failure of the system.
NHTSA ODI #11644137
Official recalls
3May 14, 2026
American Honda Motor Company (Honda) is recalling certain 2024-2025 Honda Prologue and 2024 Acura ZDX vehicles. The rearview camera screen may display a distorted or blank image.
Consequence & remedy
Consequence: A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash or injury.
Remedy: Dealers will replace the rearview camera, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 7, 2026. Additional letters will be sent once the remedy is available, anticipated in late 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are DO5 and RO6. The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
Feb 26, 2026
Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."
Consequence & remedy
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.
Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.
Additional source detail variants (2)
Electrical System: Instrument Cluster/panel
Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.
Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.
Back Over Prevention:software
Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.
Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.
Jul 18, 2024
Honda (American Honda Motor Co.) is recalling certain 2024 Prologue vehicles. The right front lower control arm may contain a manufacturing defect that can cause it to fracture.
Consequence & remedy
Consequence: A right front lower control arm fracture can cause loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the right front lower control arm as necessary, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PIY.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗