2024 Honda Prologue

The front axles in my 2024 Honda prologue touring model four-wheel drive I have been clicking and making noises even before 1,000 miles. I have spoken to the dealer several times and Honda as well two times. I do not know if this is dangerous but it seems dangerous to me. I am used to driving older vehicles that I maintain to almost new standards. I am honestly more nervous about driving this car at highway speeds than my 2006 BMW 330 I with 155,000 mi. I have been told that there is no fix for the situation at this point. I purchased a Honda the second brand new one in one year believing this was a great company that would stand by their product. My other vehicle is a 2024 Honda CRV touring model hybrid. I completely love this vehicle. I am now believing that they are not such a great company and they have made a mistake with this vehicle. I realize that this is not made by Honda but it is sold by Honda and they should not be so negligent in dealing with these issues. It is all over the internet that this car has problems and it seems that no one is dealing with it. Can you please help! Thank you for your help in this matter. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The vehicle produces a ratcheting / clicking sound from the front axle area when turning the steering wheel, especially during low-speed turns such as pulling out of a parking space or making sharp turns. The sound appears to originate from the front drive axle or CV joint area. The noise is repetitive and occurs when the vehicle is under light acceleration while the wheels are turned. This problem has been widely reported by other Honda Prologue owners and appears related to defective front drive axles or CV joints. There are reports and a current lawsuit alleging that the 2024–2026 Honda Prologue vehicles have axle defects causing clicking or ratcheting noises when turning. I am concerned that the drivetrain component may fail prematurely and potentially affect steering or vehicle control. Because this involves the axle and drivetrain, it may represent a safety risk if the component degrades or fails while the vehicle is in motion. I am submitting this complaint so the issue can be investigated for potential safety defects affecting Honda Prologue vehicles.

My 2024 Honda Prologue produces a rhythmic clicking and rattling noise from the front axle area whenever I make low‑speed left or right turns. The sound is tied to wheel rotation and is most noticeable during sharper turns such as entering or exiting a parking space. The noise is reproducible on every drive and began early in the vehicle’s life. It appears consistent with the widely reported front CV joint/axle defect affecting other Prologue owners, many of whom describe the same clicking or ratcheting noise during turns. Honda has issued internal guidance acknowledging this symptom and advising dealers that the issue is under investigation. Because this involves the front drive axle/CV joint assembly, there is concern about premature wear or potential failure of a critical steering and drivetrain component, which could pose a safety risk if the condition worsens. Same Incident (0): Candidate Same Incidents (0): VIN MISMATCH relateRelate *C

My vehicle began producing loud clicking and popping noises from the front drivetrain during low-speed turns and acceleration around October 2025 at approximately 8,000 miles. I brought the vehicle to a Honda dealership for inspection, where the service department confirmed that both front CV axles were defective and recommended replacement. The replacement parts were initially backordered but have since arrived at the dealership. However, Honda has informed the dealer that the company is currently investigating this issue and does not consider it a safety concern at this time, and dealers have been instructed not to replace the axles unless there is obvious physical damage. As a result, the dealership has not repaired the vehicle despite diagnosing both axles as defective. I am concerned that premature failure of both front axles could lead to drivetrain malfunction or loss of power to the wheels while driving.

I have a 2024 Honda Prologue EX AWD, leased new, with approximately 16,000 miles. At approximately 13,000 miles, I started to hear clicking/cracking from the front of the car while turning under either acceleration or braking. I soon learned that this was a common issue with the Prologue's front axles. I had my local dealer inspect it in November 2025, and they heard the noise. However, I was told that Honda had instructed its dealers not to replace any defective axles until a suitable replacement part was developed. The service manager advised me that this was not a safety issue. I disagree with this assessment. As the axles are a critical component, I feel my safety is at risk when driving this car.

Broken/Clicking CV joints. This could lead to all loss of power transfer to the wheels, causing a sudden and unexpected stop to the vehicle while driving. Honda is aware of this defect, but has no permanent fix. This is confirmed by multiple Honda Service Centers. High Voltage Warning. Loss of heat, car will not charge, car shuts down/becomes undrivable, or enters "limp mode." This is an extreme safety issue. The car loses the ability to properly cool the main battery. This could result in thermal runaway (a rapid, uncontrollable, and self-sustaining increase in battery cell temperature), resulting in a fire that is difficult to extinguish, burns extremely hot, may reignite hours or days after the initial incident, and/or result in explosion. This is confirmed by multiple Honda Dealerships. The warning has occurred multiple times, even after multiple repair attempts.