2024 Honda Prologue

Where to begin? not even 2 weeks after having this vehicle it nearly caused a major accident and gave me whiplash & neck problems (have doctors documentation as proof) when the automatic breaking system hard breaked my vehicle twice in the same trip (20 minutes from work to home) with the second time resulting in my car skidding quite a few feet on a highway in the middle of rush hour traffic (want to note the distance in front of the car was quite significant both times) also both CV joint axles need replacing on top of rear passenger door is not the right size & often pops open. Honda dealership has my vehicle for 31 days back in December January stating parts for door would be in within the month and the cv axle would be beginning of march. here it is March 26th and I've heard nothing from the dealership after multiple attempts of trying to get a hold of them. also worked with Honda and opened a claim who also is ignoring my calls. I hardly want to touch the vehicle as I'm afraid of it causing a major accident or the door popping open as I'm driving with my children in the car.

What component or system failed or malfunctioned, and is it available for inspection upon request? The emergency break system abruptly activates. It has happened on reverse and going forward. One of the times it happened while on reverse it was raining so I thought that was the issue but it has happened on other occasions too. While going forward it happens when I am in fact getting close to a car however there is no risk of a crash and the system over reacts. Instead of allowing me to break on my own smoothly it goes to a complete stop unexpectedly. How was your safety or the safety of others put at risk? The sudden breaking hurts my neck and back, and that of my passengers. It also puts my car at risk of getting rearended by the car behind me due to the sudden and complete stop. Ignoring the crying children that get scared by the sudden stop and think there has been an accident. Has the problem been reproduced or confirmed by a dealer or independent service center? No. I emailed the sales rep this morning to complain but no response yet. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.

Braking for no reason slam on the breaks so hard we all got so scare. Also the rear brakes engaging with no obstacles on the way.it felts like I hit something. took to the the dealer of purchase and very much make me field like I was insane. and what the technician did was turning off the automatic breaking system. that was the solution. now at when I turn right of left it makes a ticking noise on the suspension. started at 4k miles. plus a win noise is so heavy that I need to the radio volume. I got this car because of the automatic breaking technology offer, but I can't utilize it do to the failure of the system.

On 2/16/2025, I was slowly (maybe 5mph or slower) backing out of an Electric vehicle charging stall. Rain was falling lightly. The AEB system activated more than five times in a span of 60 seconds. The vehicle thought there was an obstruction in my path, even though there was no vehicle behind me or in front of me. There was a vehicle that was parked in the other stall charging.

I've had to turn off all the safety features in my car on multiple occasions. I nearly got hit by several cars turning into driveways because the car's sensors detected a vehicle on the driveway. Additionally, the sensors mistakenly detected another car pulling out of a shopping center, which caused heavy brake locking. This has even happened to me twice on the freeway. When I mentioned this to the service manager, he laughed and said, "I know what you're talking about. I have one too, and it happens to me as well. Unfortunately, there's nothing we can do about it except turn off the sensors." And be careful with your neck the ways brakes lock in