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2024 Honda Prologue

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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When problems were reported

Mileage at the reported incident

Limited mileage data: 23 of 837 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 260 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Suspension. Review the 212 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 164 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

12 crash reports1 fire reports10 injury reports

Forward Collision Avoidance complaints

131 reports
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Mileage unknown · Jan 22, 2025
Electrical SystemForward Collision AvoidanceSuspension

I got the high voltage battery warning error on my dashboard after one random night of charging. The error doesn’t go away after 3 days and at times, the vehicle could not charge. I contacted my salesman and he suggested a hard reset which involved turning off the car and keeping the car fobs at least 20ft away, which worked. Ho…

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I got the high voltage battery warning error on my dashboard after one random night of charging. The error doesn’t go away after 3 days and at times, the vehicle could not charge. I contacted my salesman and he suggested a hard reset which involved turning off the car and keeping the car fobs at least 20ft away, which worked. However I’m still concerned there is an issue with the battery. The memory seat setting doesn’t connect to the profiles. It randomly picks between 1 and 2 whenever the car turns on. Guest profiles can’t have their name saved unless their Google account is connected. The speaker rattles when volume is higher than 20%. There’s a knocking/clicking sound whenever I steer left or right. I called the dealership on 1/22/25 but was told it is not an issue. The vehicle has about 800mi on it. Front and rear collision warning sensors are too sensitive. The default settings for both are “alert and brake” which had led to random braking when backing out of a parking spot AND random braking when I was driving on the road. Luckily no accidents occurred and I have turned both to alerts only.

NHTSA ODI #11637689

Mileage unknown · Jan 21, 2025
EngineForward Collision AvoidanceService Brakes

The car had an error with a front safety camera, the car stopped in the middle of an intersection and I had to coast into the nearest parking lot. The error cleared it self but Honda was of no help. The dealers do not know how to fix the cars.

NHTSA ODI #11637518

Mileage unknown · Jan 21, 2025
Forward Collision AvoidanceService BrakesSteering

Whenever it gets cold, the car will being to experience brake systems failure, it was suddenly only go 62MPH. On this particular occasion, the car died in the middle of the street, thus blocking the street and causing a police response. Contacted Honda Support and they advised it would be up to 2 hours to get it towed out of t…

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Whenever it gets cold, the car will being to experience brake systems failure, it was suddenly only go 62MPH. On this particular occasion, the car died in the middle of the street, thus blocking the street and causing a police response. Contacted Honda Support and they advised it would be up to 2 hours to get it towed out of there. Police called their own tow truck, the tow trucks had issues with it not going into Transport Mode and stuck parking break. It was brought to the dealer for repair. I believe the car is not safe because there has been several failures of this nature during the cold and other general system failures that appear to be computer related. More than likely police information item is on file.

NHTSA ODI #11637516

Mileage unknown · Jan 21, 2025
Forward Collision AvoidanceSteering

Safety issue 1 Automatic collision breaking is too sensitive when going in reverse. The vehicle locked up the brakes several times when I was trying to reverse causing myself and my family‘s heads to snap back suddenly. Safety issue 2 -knocking sound coming from the CV joint when backing up and turning at the same time. This us…

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Safety issue 1 Automatic collision breaking is too sensitive when going in reverse. The vehicle locked up the brakes several times when I was trying to reverse causing myself and my family‘s heads to snap back suddenly. Safety issue 2 -knocking sound coming from the CV joint when backing up and turning at the same time. This usually happens when it’s cold outside. This is a safety issue because if the CV joint fails, this could cause loss of control of the vehicle while driving.

NHTSA ODI #11637374

Mileage unknown · Jan 20, 2025
Forward Collision Avoidance

Automatic Emergency Braking is too sensitive. I have a one car garage and can not back out of my garage with the feature enabled. It continues to brake and set the parking brake until I disable the braking feature.

NHTSA ODI #11637188

Mileage unknown · Jan 19, 2025
Forward Collision AvoidanceFuel/propulsion SystemLane Departure

Adaptive Cruise Control and Lane Keeping Assistance was unavailable more than 4 times in one month. Got a propulsion waning light 3 times. On the third time, the dealer ordered a new EV Battery for my Prologue

NHTSA ODI #11636932

Mileage unknown · Jan 19, 2025
Forward Collision AvoidanceInjury

Vehicle abbrupted stops when driving with the front collision on. I drive up the same hill everyday and when slightly turning left along a curve going up hill, and if there is a parked car present on the right side of the road, the car will abruptedly stop. If I slow down to less than 20 mph, the car won't stop, but doesn't se…

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Vehicle abbrupted stops when driving with the front collision on. I drive up the same hill everyday and when slightly turning left along a curve going up hill, and if there is a parked car present on the right side of the road, the car will abruptedly stop. If I slow down to less than 20 mph, the car won't stop, but doesn't seem like it should happen at normal driving speeds.

NHTSA ODI #11636890

Mileage unknown · Jan 18, 2025
Forward Collision Avoidance

When backing up with the auto braking on, the car will sometimes brake extremely hard when there is nothing behind me. Sometimes it almost won't let me backup at all as it keeps thinking there is something back there.

NHTSA ODI #11636832

Mileage unknown · Jan 18, 2025
Forward Collision AvoidanceLane DepartureUnknown Or Other

Sensors are highly sensitive, particularly regarding rear braking and parking maneuvers. There are never any objects or individuals behind me, yet the vehicle brakes automatically.

NHTSA ODI #11636830

Mileage unknown · Jan 18, 2025
Back Over PreventionForward Collision Avoidance

The warning system is over-sensitive. Front Collision Warning - The forward collision warning randomly comes on while driving. Once, I was coming to a stop and at least two car lengths away when the system alerted me. Another time, I was driving down the road, and no one was in front of me when the system came on. This is a sa…

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The warning system is over-sensitive. Front Collision Warning - The forward collision warning randomly comes on while driving. Once, I was coming to a stop and at least two car lengths away when the system alerted me. Another time, I was driving down the road, and no one was in front of me when the system came on. This is a safety issue to both the driver, passengers, and others on the road because if the car thinks it's too close when it's not, it could violently and abruptly stop, thus causing other vehicles around the driver to crash, too! Rear Cross Traffic Warning - When backing up, the system violently stops the car and throws it into park mode, and there is nothing behind the vehicle. It will do it three times if you try to put it in reverse after being violently stopped. This happens all the time. One time I was in a parking lot with no one around and this happened 3 times before I could safely back up and then drive. The current mitigation is to turn the Rear Cross Traffic Warning off. This is a safety issue because being stopped so violently and abruptly could cause neck and back injuries. This is also a safety issue for others because I have to turn the system off, and there could be an unfortunate accident the system is meant to prevent.

NHTSA ODI #11636828

Official recalls

3

26V306000 · Back Over Prevention: Sensing System: Camera

May 14, 2026

American Honda Motor Company (Honda) is recalling certain 2024-2025 Honda Prologue and 2024 Acura ZDX vehicles. The rearview camera screen may display a distorted or blank image.

Consequence & remedy

Consequence: A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash or injury.

Remedy: Dealers will replace the rearview camera, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 7, 2026. Additional letters will be sent once the remedy is available, anticipated in late 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are DO5 and RO6. The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.

26V112000 · Back Over Prevention:software; Electrical System: Instrument Cluster/panel

Feb 26, 2026

Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."

Consequence & remedy

Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.

Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.

Additional source detail variants (2)

Electrical System: Instrument Cluster/panel

Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."

Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.

Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.

Back Over Prevention:software

Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."

Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.

Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.

24V540000 · Suspension:front:control Arm:lower Arm

Jul 18, 2024

Honda (American Honda Motor Co.) is recalling certain 2024 Prologue vehicles. The right front lower control arm may contain a manufacturing defect that can cause it to fracture.

Consequence & remedy

Consequence: A right front lower control arm fracture can cause loss of vehicle control, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the right front lower control arm as necessary, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PIY.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.