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2024 Honda Prologue

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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When problems were reported

Mileage at the reported incident

Limited mileage data: 23 of 837 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 260 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Suspension. Review the 212 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 164 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

12 crash reports1 fire reports10 injury reports

Electrical System complaints

164 reports
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Mileage unknown · Dec 9, 2024
Electrical SystemForward Collision AvoidanceUnknown Or Other

My Daughter left to go to school and when she got on to the road from driveway both screens on car went out. I had her come home and tried to get the dash to come on by turning car off then back on multiple times and nothing happened. Called Honda roadside assistance to get vehicle towed. Went back to vehicle to try again and t…

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My Daughter left to go to school and when she got on to the road from driveway both screens on car went out. I had her come home and tried to get the dash to come on by turning car off then back on multiple times and nothing happened. Called Honda roadside assistance to get vehicle towed. Went back to vehicle to try again and the dash was working again. Called Honda roadside to update they suggested still having it taken to shop to be looked at

NHTSA ODI #11629577

Mileage unknown · Dec 7, 2024
Electrical SystemForward Collision AvoidancePower Train

When backing up rear park assist slams on brakes with no person or vehicle in sight. Incident #2 While driving on the highway all screens including radio and instruments went out leaving no access to range or speed. Had to take to Honda dealer for factory reset. Incident #3 Axels are clicking and shop states are broke and …

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When backing up rear park assist slams on brakes with no person or vehicle in sight. Incident #2 While driving on the highway all screens including radio and instruments went out leaving no access to range or speed. Had to take to Honda dealer for factory reset. Incident #3 Axels are clicking and shop states are broke and on back order. Vehicle had less than 8k miles on it when issue started.

NHTSA ODI #11629432

Mileage unknown · Dec 6, 2024
Electrical System

on 03/12/204 the car dashboard indicated "high voltage service" for my third time and it did not want to take a charge, I went to the dealership they took the car for days they gave it to me on 05/12/2024, they told me they found nothing, the same day I was driving around 8 p.m. the car gave me the same problem,

NHTSA ODI #11629289

Mileage unknown · Aug 5, 2024
Electrical SystemUnknown Or OtherVehicle Speed Control

On [XXX], around 8 PM, I was driving north towards DeLand, Florida on the highway at approximately 70+ miles per hour when my 2024 Honda Prologue started to slow down on its own. The air conditioning system shut down, and a warning displayed on the dash: “Service High Voltage System.” I immediately drove home and contacted CarS…

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On [XXX], around 8 PM, I was driving north towards DeLand, Florida on the highway at approximately 70+ miles per hour when my 2024 Honda Prologue started to slow down on its own. The air conditioning system shut down, and a warning displayed on the dash: “Service High Voltage System.” I immediately drove home and contacted CarSafely, fearing that the car might become stranded and was not safe to drive. The following morning (Tuesday, [XXX]), around 8 AM, I emailed and called the Coggin DeLand Honda service department, informing them of the issue and sharing photos and a video of the incident. The error/warning disappeared after turning the vehicle on and off several times. Coggin advised me to bring the car in the next time the warning appeared on my dashboard. On Thursday, [XXX], around 12 PM, I was driving on [XXX] towards Daytona Beach at around 70 mph when the vehicle suddenly slowed down again. The air conditioning system shut down, and the service warning “Service High Voltage System” appeared on my dashboard once more. I immediately got off the highway and stopped at a safe location to turn off the vehicle and document the error and warning on my dashboard. I emailed Coggin DeLand Honda again to inform them of the issue. On Friday, July 5, 2024, I took the car to the Coggin DeLand Honda service department, where they connected the vehicle to their computer for a diagnosis. The service department detected the error and reset/cleared the error code. However, the service tech informed me that they could not fix the issue due to insufficient information, as the vehicle was built by GM (General Motors Corporation). They advised me to return directly to the dealer without an appointment if the error reappeared. On Monday, [XXX], around 8 AM, while driving at approximately 25 miles per hour on a local road near my home, the “Service High Voltage System” error reappeared. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11606454

Official recalls

3

26V306000 · Back Over Prevention: Sensing System: Camera

May 14, 2026

American Honda Motor Company (Honda) is recalling certain 2024-2025 Honda Prologue and 2024 Acura ZDX vehicles. The rearview camera screen may display a distorted or blank image.

Consequence & remedy

Consequence: A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash or injury.

Remedy: Dealers will replace the rearview camera, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 7, 2026. Additional letters will be sent once the remedy is available, anticipated in late 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are DO5 and RO6. The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.

26V112000 · Back Over Prevention:software; Electrical System: Instrument Cluster/panel

Feb 26, 2026

Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."

Consequence & remedy

Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.

Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.

Additional source detail variants (2)

Electrical System: Instrument Cluster/panel

Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."

Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.

Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.

Back Over Prevention:software

Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."

Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.

Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.

24V540000 · Suspension:front:control Arm:lower Arm

Jul 18, 2024

Honda (American Honda Motor Co.) is recalling certain 2024 Prologue vehicles. The right front lower control arm may contain a manufacturing defect that can cause it to fracture.

Consequence & remedy

Consequence: A right front lower control arm fracture can cause loss of vehicle control, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the right front lower control arm as necessary, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PIY.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.