NHTSA owner reports · September 18, 2026 snapshot.
Visibility complaints
10 reportsClear category filter100,000 miles · Dec 16, 2025
Visibility
The contact owns a 2021 Honda Pilot. The vehicle was serviced under NHTSA Campaign Number: 23V174000 (Visibility), but the failure occurred. The contact stated that the first time the driver's side mirror was replaced, the image in the mirror was distorted, severely compromising driver visibility. The contact stated that the mir…
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The contact owns a 2021 Honda Pilot. The vehicle was serviced under NHTSA Campaign Number: 23V174000 (Visibility), but the failure occurred. The contact stated that the first time the driver's side mirror was replaced, the image in the mirror was distorted, severely compromising driver visibility. The contact stated that the mirror looked like it was made of plastic and not glass. The vehicle was taken back to the dealer. The driver's side mirror was replaced. The contact stated that the failure persisted. The vehicle was taken back to the dealer, and the driver's side mirror was replaced. The contact stated that the failure persisted. The contact stated that before the recall the driver's side mirror never experienced the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
NHTSA ODI #11705289
84,436 miles · Nov 20, 2025
Electrical SystemVisibility
The contact owns a 2021 Honda Pilot. The contact stated that the vehicle was repaired under NHTSA Campaign Numbers: 23V174000 (VISIBILITY), 24V064000 (AIR BAGS), and under TSB: 0101T0. The contact stated that the dealer did not repair all the recalls. The contact stated that in the driver’s side mirror, the image appeared wavy a…
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The contact owns a 2021 Honda Pilot. The contact stated that the vehicle was repaired under NHTSA Campaign Numbers: 23V174000 (VISIBILITY), 24V064000 (AIR BAGS), and under TSB: 0101T0. The contact stated that the dealer did not repair all the recalls. The contact stated that in the driver’s side mirror, the image appeared wavy and resembled a funhouse mirror. The TSB regarding the coaxial cable terminal (FAKRA) was not repaired properly. The contact stated that when the vehicle was started there was an abnormal popping and crackling sound coming from the speakers. The contact returned the vehicle to the Service Department to have the vehicle re-examined; however, the dealer refused. In addition, the contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The dealer stated that the camera was on fish-eye mode. The dealer switched the lens and cleaned the camera. The manufacturer was not made aware of the failure. The failure mileage was 84,436.
NHTSA ODI #11700685
Mileage unknown · Aug 8, 2023
Visibility
The sunroof of my 2021 Honda Pilot spontaneously shattered while driving down the highway with my family inside the car. There is a class action lawsuit against Honda for this issue at the moment as well.
NHTSA ODI #11537096
34,000 miles · Aug 1, 2023
Visibility
The contact owns a 2021 Honda Pilot. The contact stated that he had received notification of NHTSA Campaign Number 23V174000 (Visibility), and the vehicle was taken to the dealer for repair. Following the repair, the contact became aware that the side-view mirrors were distorted, severely compromising side-view visibility. The …
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The contact owns a 2021 Honda Pilot. The contact stated that he had received notification of NHTSA Campaign Number 23V174000 (Visibility), and the vehicle was taken to the dealer for repair. Following the repair, the contact became aware that the side-view mirrors were distorted, severely compromising side-view visibility. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 34,000.
NHTSA ODI #11535733
9,000 miles · Jan 12, 2023
SteeringVisibility
The contact owns a 2021 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently shifted to the left and right. Additionally, the passenger's side front mirror was shaking abnormally. Additionally, and the driver's side front window made abnormal sounds. The vehicle was taken to a dea…
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The contact owns a 2021 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently shifted to the left and right. Additionally, the passenger's side front mirror was shaking abnormally. Additionally, and the driver's side front window made abnormal sounds. The vehicle was taken to a dealer, where it was diagnosed as needing a wheel alignment. The vehicle was repaired; however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,000.
NHTSA ODI #11501479
Mileage unknown · Dec 1, 2022
Visibility
Sunroof exploded on 2021 Honda Pilot. On Wednesday November 9, 2022 approximately 3PM, my wife was driving her 2021 Honda Pilot down the freeway when she heard a loud explosion above her head followed by the sound of rushing air. The sunroof glass had spontaneously exploded. Fortunately the sunroof internal cover was pulled …
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Sunroof exploded on 2021 Honda Pilot. On Wednesday November 9, 2022 approximately 3PM, my wife was driving her 2021 Honda Pilot down the freeway when she heard a loud explosion above her head followed by the sound of rushing air. The sunroof glass had spontaneously exploded. Fortunately the sunroof internal cover was pulled shut or else broken glass would have fallen on my wife's head. Driving conditions were good and my wife did not see any object strike the vehicle. We have owned the car since April 2021 and it has ~ 8000 miles. It is in pristine condition, no damage or accidents.
NHTSA ODI #11495599
29,300 miles · Aug 11, 2022
Visibility
The contact owns a 2021 Honda Pilot. The contact stated both exterior mirrors turned inward independently. The contact stated no warning light was illuminated. The contact stated she positioned both mirrors but continued to experience a failure. The contact took the vehicle to the local dealer and made them aware of the failure.…
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The contact owns a 2021 Honda Pilot. The contact stated both exterior mirrors turned inward independently. The contact stated no warning light was illuminated. The contact stated she positioned both mirrors but continued to experience a failure. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 29,300.
NHTSA ODI #11478730
Mileage unknown · Apr 13, 2022
Visibility
The contact owns a 2021 Honda Pilot. The contact stated while driving above 20 MPH, the driver's side mirror was vibrating and causing a visibility issue. The failure had been reoccurring since the vehicle was purchased. The vehicle was taken to the local dealer and the contact was informed that the failure was due to the adhesi…
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The contact owns a 2021 Honda Pilot. The contact stated while driving above 20 MPH, the driver's side mirror was vibrating and causing a visibility issue. The failure had been reoccurring since the vehicle was purchased. The vehicle was taken to the local dealer and the contact was informed that the failure was due to the adhesive used to secure the mirror. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown. In June 2021 consumer bought a new Honda Pilot. From the time consumer drove it off the lot, she noticed that the driver's side mirror shook on rough roads and at highway speeds.
NHTSA ODI #11460636
8,000 miles · Oct 5, 2021
Visibility
The contact owns a 2021 Honda Pilot. The contact stated that while driving approximately 25 - 30 MPH, a loud bang noise was heard. The contact stated that the sunroof glass had exploded, and glass shards came inside of the vehicle and landed on the contact's hair and clothing. There was no impact on the sunroof that could have c…
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The contact owns a 2021 Honda Pilot. The contact stated that while driving approximately 25 - 30 MPH, a loud bang noise was heard. The contact stated that the sunroof glass had exploded, and glass shards came inside of the vehicle and landed on the contact's hair and clothing. There was no impact on the sunroof that could have caused it to shatter. The contact did not sustain any injuries. The vehicle was taken to the dealer, and the dealer informed the contact that a stone must have hit the sunroof and referred the contact to file a claim with the insurance company. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 8,000.
NHTSA ODI #11435520
20 miles · Sep 8, 2021
Visibility
The contact owns a 2021 Honda Pilot. The contact stated while driving 45 MPH, the driver’s side exterior rearview mirror was shaking forcefully, and the contact was unable to see the road or other vehicles. The contact was able to drive to his destination. The contact called the local dealer and made them aware of the failure. T…
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The contact owns a 2021 Honda Pilot. The contact stated while driving 45 MPH, the driver’s side exterior rearview mirror was shaking forcefully, and the contact was unable to see the road or other vehicles. The contact was able to drive to his destination. The contact called the local dealer and made them aware of the failure. The contact took the vehicle to a second dealer; Honda of Kenosha (12180 77th St, Bristol, WI 53104, (262) 891-6300) where it was diagnosed with needing the driver’s side exterior rearview mirror to be replaced. The vehicle was not repaired but the repair was pending. The manufacturer had not been informed of the failure. The failure mileage was approximately 20.
NHTSA ODI #11432117
Official recalls
10Jun 4, 2026
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Consequence & remedy
Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Additional source detail variants (2)
Suspension:rear
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Structure:frame And Members
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
May 21, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Consequence & remedy
Consequence: Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Feb 1, 2024
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Consequence & remedy
Consequence: An air bag that deploys unintentionally during a crash can increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
Dec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Jun 29, 2023
Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.
Consequence & remedy
Consequence: Brake master cylinder separation can cause a loss of brake function and increase the risk of a crash.
Remedy: Dealers will inspect and repair the brake booster assembly as necessary, free of charge. Owner notification letters were mailed August 7, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are VEU, AEV, and ZET.
Jun 15, 2023
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Remedy: Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
Mar 16, 2023
Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
Remedy: Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.
Nov 20, 2020
American Honda Motor Co. (Honda) is recalling certain 2021 Pilot vehicles equipped with Continental CrossContact LX Sport 245/50R20 102 H tires with DOT serial number A376 D3K9 2920 and mold numbers S-421920 and S-421921. The tires may have been cured for a time beyond the specification limits.
Consequence & remedy
Consequence: Over-cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.
Remedy: Honda will notify owners, and dealers will inspect all four tires and replace the tires that have the affected DOT serial number and mold number, free of charge. The recall began January 11, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is U8Y.
Jul 28, 2020
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Consequence & remedy
Consequence: Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
Remedy: Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
Additional source detail variants (2)
Back Over Prevention: Sensing System: Camera
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Consequence: Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
Remedy: Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
Electrical System:software
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Consequence: Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
Remedy: Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
Jul 28, 2020
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence & remedy
Consequence: A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
Additional source detail variants (2)
Back Over Prevention: Sensing System: Camera
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence: A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
Electrical System:software
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence: A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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