NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
82 reportsClear category filterMileage unknown · Sep 10, 2026
Electrical SystemUnknown Or Other
I am filing this complaint regarding a recurring “Network Communication Lost” issue with my Honda Pilot. I am aware that Honda has issued a recall related to network communication issues; however, when I checked my vehicle’s VIN, it is not included in the recall. My vehicle is experiencing the same network communication problem…
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I am filing this complaint regarding a recurring “Network Communication Lost” issue with my Honda Pilot. I am aware that Honda has issued a recall related to network communication issues; however, when I checked my vehicle’s VIN, it is not included in the recall. My vehicle is experiencing the same network communication problem described in the recall. I am concerned that my vehicle may have the same underlying defect but is not currently covered by the recall. I believe this issue should be investigated because a loss of communication between vehicle systems can potentially affect the operation, reliability, and safety of the vehicle. I should not have to wait until my vehicle experiences a more serious failure before this issue is addressed. I am requesting that NHTSA investigate whether the recall should be expanded to include additional Honda Pilot vehicles, including vehicles with VINs that are currently excluded but are experiencing the same defect. I would also like this complaint documented as part of any investigation into Honda’s network communication system issue and any related safety defects.
NHTSA ODI #11763297
Mileage unknown · Aug 8, 2026
EngineUnknown Or Other
Ive had about 5 times my car Honda pilot 2021 stall at a stop light, a stop sign. The first it took a minute to go and the light was green. I was honked at and yelled at. It finally kicked on and we went, the next time it went into accessory mode at a stop sign, then into N then off…. All while in drive to start. The rest were t…
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Ive had about 5 times my car Honda pilot 2021 stall at a stop light, a stop sign. The first it took a minute to go and the light was green. I was honked at and yelled at. It finally kicked on and we went, the next time it went into accessory mode at a stop sign, then into N then off…. All while in drive to start. The rest were times I was in auto start stop and it just wouldn’t start. Each 5 times it gave an error code that disappeared right after I had to try snd restart by pushing the button. I went to Honda 2 times now, first time they said they did the program… that didn’t stop the issue, I then took it again after the 4th time and they said it was a bad battery… replaced it mind you $400 later… and it did it the next day.. they won’t cover a free inspection and when I said there’s a bulletin about this they said they did id already but still doing it. I am very frustrated and j drive 3 kids under 7 this is very very unsafe especially someone who already has a brain injury from aka c I dent.
NHTSA ODI #11755662
Mileage unknown · Jul 21, 2026
Electrical SystemUnknown Or OtherVisibility/wiper
My 2021 Honda Pilot has a recurring electrical/network communication failure that causes “Network Communication Lost” and “MOST Net Off” messages to appear on the infotainment screen. When this occurs, the infotainment system malfunctions, audio becomes unavailable, and the backup camera display is lost without warning. The prob…
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My 2021 Honda Pilot has a recurring electrical/network communication failure that causes “Network Communication Lost” and “MOST Net Off” messages to appear on the infotainment screen. When this occurs, the infotainment system malfunctions, audio becomes unavailable, and the backup camera display is lost without warning. The problem is intermittent, unpredictable, and has occurred numerous times. The loss of the backup camera is a serious safety concern because it occurs while the vehicle is otherwise operating normally. During reversing, rear visibility is reduced, increasing the risk of striking another vehicle, pedestrian, child, cyclist, or object. The error messages and loss of infotainment functions also create driver distraction and raise concerns about the reliability of the vehicle’s electronic systems. I reported the issue to an authorized Honda dealership multiple times. They recommended replacement of the audio/display unit, and I paid for the repair. However, the same failure returned. The dealer later advised that the root cause may involve wiring, MOST network components, or another electrical defect and estimated approximately $3,000 in additional repairs. Despite multiple visits and approximately $983.29 in diagnostic and repair costs, the defect remains unresolved. Honda Service Bulletin 20-058 describes similar MOST bus symptoms, including communication errors, loss of audio, infotainment malfunctions, and multimedia network failures. My vehicle exhibits the same symptoms. Because the dealer-recommended repair failed, the problem appears to involve the vehicle’s electrical communication network rather than a single component. This recurring defect affects the backup camera, infotainment system, and other electronics relied upon for safe operation. I believe it may affect other 2019–2021 Honda Pilot vehicles and may represent a widespread safety defect. I request NHTSA investigate to determine whether a recall / other corrective action is warranted.
NHTSA ODI #11751970
Mileage unknown · Jul 16, 2026
Unknown Or Other
The car shut off and put itself in neutral in the middle of the road. It seemed that the automatic shutoff glitched and caused the car to shift to neutral. We had to shut it off then start it back. It didn’t start right up. We had to try a couple of times. It was very scary being stranded in the middle of the road and not knowin…
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The car shut off and put itself in neutral in the middle of the road. It seemed that the automatic shutoff glitched and caused the car to shift to neutral. We had to shut it off then start it back. It didn’t start right up. We had to try a couple of times. It was very scary being stranded in the middle of the road and not knowing how to correct the problem.
NHTSA ODI #11750794
Mileage unknown · Jul 1, 2026
Forward Collision AvoidanceUnknown Or Other
2021 Honda Pilot with 9,800 miles. Failed VSA Modulator directly related to the braking system. Warning lights: Vehicle stability assist, trailer stability assist, collision mitigation system, adaptive cruise control problem. Problem confirmed by Pensacola Honda Service Center and awaiting repair assistance from American Honda a…
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2021 Honda Pilot with 9,800 miles. Failed VSA Modulator directly related to the braking system. Warning lights: Vehicle stability assist, trailer stability assist, collision mitigation system, adaptive cruise control problem. Problem confirmed by Pensacola Honda Service Center and awaiting repair assistance from American Honda as they refuse to offer goodwill credit for repair due to being out of warranty, despite extremely low mileage and excellent condition of vehicle.
NHTSA ODI #11747625
Mileage unknown · Jun 25, 2026
Electrical SystemEngineUnknown Or Other
Auto Idle Stop restart. Engine shit off at a complete stop. Release the brake to go and vehicle fails to restart. Vehicle may shit itself into neutral or park. Must manually restart the vehicle. Sometimes after multiple time attempts. Vehicle is stranded in traffic for several seconds to several minutes.
NHTSA ODI #11746588
Mileage unknown · Jun 16, 2026
Electrical SystemUnknown Or Other
The Multipurpose front camera just went out and a series of many warning lights came on in my Honda Pilot. The camera just stopped working for no reason, with no warning and never an issue before. I took my Honda Pilot to the Honda Dealership service department to have it checked and resolved. The dealers resolution was quoting …
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The Multipurpose front camera just went out and a series of many warning lights came on in my Honda Pilot. The camera just stopped working for no reason, with no warning and never an issue before. I took my Honda Pilot to the Honda Dealership service department to have it checked and resolved. The dealers resolution was quoting me $2,000.00 just for the camera, with no labor or calibration, that is extra. They told me its a glitch in the Honda's system and that's probable why the camera stopped working. They told me they are not responsible for the camera and won't replace it. They showed no concern for safety and I had to pick up the vehicle if I did not replace, at my cost, the $2000.00 camera plus labor and calibration which may be around $3000.00 all told. I can't believe that if this is a known problem to Honda and Honda is aware of it in their system, why aren't they responsible to replace a faulty manufacturing problem. Honda is passing their problem to consumers at a cost of $2000.00 just for a camera. This should be unacceptable and it is outrageous the fact that Honda knows of a problem in their system that creates a safety problem and still are allowed to have the financial burden put on the consumer with no accountability. I had 2 other recalls on file and nothing was done. With the warning lights on, I am very concerned of the major safety issue. I don't believe, I as a consumer, should be responsible for the cost of a manufacturing issue. Now I have a vehicle with a safety issue and an extremely high cost resolution. I wanted to inform you because I believe that I am not the only person this has happened too and hopefully you can address this issue with Honda. Thank you.
NHTSA ODI #11744492
Mileage unknown · Jun 9, 2026
Unknown Or Other
Automatic transmission problem. Got onto freeway as I started to pick up speed the car did not go out of first gear. I could hear it. The car would not move forward at all. It felt like it was in nuturel. I was able to pull over side of road. This happened about last week may 2026. This also happened about 6 months ago. I bought…
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Automatic transmission problem. Got onto freeway as I started to pick up speed the car did not go out of first gear. I could hear it. The car would not move forward at all. It felt like it was in nuturel. I was able to pull over side of road. This happened about last week may 2026. This also happened about 6 months ago. I bought this car in 2022 hardly any miles on car. There is a defect in transmission. If I was on busy highway I would of gotten hit for sure. Transmission problem. car not shifting to higher gear when getting onto freeway!
NHTSA ODI #11743077
Mileage unknown · May 20, 2026
Electrical SystemUnknown Or Other
The infotainment screen blacks out completely and sporadically, but as of recent, almost daily. Sometimes for about 3-5 minutes. When this happens, the rearview backup camera is completely disabled, creating a blind-spot safety hazard, violating Federal Motor Vehicle Safety Standard 111. This issue directly impacts back over pr…
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The infotainment screen blacks out completely and sporadically, but as of recent, almost daily. Sometimes for about 3-5 minutes. When this happens, the rearview backup camera is completely disabled, creating a blind-spot safety hazard, violating Federal Motor Vehicle Safety Standard 111. This issue directly impacts back over prevention and driver visibility. I have multiple videos of this occurring. In 2023, a Honda dealership performed the MOST Bus/FAKRA connector safety recall on this vehicle. That manufacturer recall remedy has FAILED, and the exact same safety defect has returned. I did schedule the vehicle for a formal diagnostic inspection at a Honda dealership this Friday to pull the network communication error codes. There were no warning lamps or warning messages prior to the system blacking out.
NHTSA ODI #11739150
Mileage unknown · May 12, 2026
Unknown Or Other
The vehicle experienced failure of the air conditioning system caused by an A/C compressor shaft seal leak on my 2021 Honda Pilot. The issue was diagnosed and confirmed by both an independent mechanic and an authorized Honda dealership. The dealership confirmed that the recommended repair is replacement/repair of the compressor …
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The vehicle experienced failure of the air conditioning system caused by an A/C compressor shaft seal leak on my 2021 Honda Pilot. The issue was diagnosed and confirmed by both an independent mechanic and an authorized Honda dealership. The dealership confirmed that the recommended repair is replacement/repair of the compressor shaft seal consistent with Honda Service Bulletin (TSB) 23-050. The vehicle and failed component are available for inspection upon request prior to repair. The failure created a safety concern because the inability to properly operate the air conditioning and defrost system can reduce driver visibility due to windshield fogging and create unsafe driving conditions during warm and humid weather. Excessive cabin temperatures can also negatively impact driver concentration and passenger safety during travel. Prior to visiting the dealership, my mechanic identified the likely issue as an A/C compressor shaft seal leak and advised me to bring the vehicle to Honda because it appeared to be a known manufacturer issue. The Honda dealership later confirmed the same defect after completing a paid diagnostic inspection. The vehicle has been inspected by an independent mechanic and an authorized Honda dealership service department. A case has also been opened with Honda Corporate regarding the issue and denial of coverage assistance though was told it could take several days to weeks to be resolved. Prior to the failure, there were no warning lamps or dashboard warning messages displayed. The first symptom was the air conditioning system no longer cooling properly when first used during warmer weather around May 2026. Because the A/C system had not been used during the winter months, the problem only became apparent once temperatures increased and the system was needed again. This appears to be a known issue already acknowledged by Honda through the publication of TSB 23-050 covering 2021 Honda Pilot models.
NHTSA ODI #11737429
Official recalls
10Jun 4, 2026
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Consequence & remedy
Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Additional source detail variants (2)
Suspension:rear
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Structure:frame And Members
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
May 21, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Consequence & remedy
Consequence: Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Feb 1, 2024
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Consequence & remedy
Consequence: An air bag that deploys unintentionally during a crash can increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
Dec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Jun 29, 2023
Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.
Consequence & remedy
Consequence: Brake master cylinder separation can cause a loss of brake function and increase the risk of a crash.
Remedy: Dealers will inspect and repair the brake booster assembly as necessary, free of charge. Owner notification letters were mailed August 7, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are VEU, AEV, and ZET.
Jun 15, 2023
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Remedy: Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
Mar 16, 2023
Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
Remedy: Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.
Nov 20, 2020
American Honda Motor Co. (Honda) is recalling certain 2021 Pilot vehicles equipped with Continental CrossContact LX Sport 245/50R20 102 H tires with DOT serial number A376 D3K9 2920 and mold numbers S-421920 and S-421921. The tires may have been cured for a time beyond the specification limits.
Consequence & remedy
Consequence: Over-cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.
Remedy: Honda will notify owners, and dealers will inspect all four tires and replace the tires that have the affected DOT serial number and mold number, free of charge. The recall began January 11, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is U8Y.
Jul 28, 2020
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Consequence & remedy
Consequence: Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
Remedy: Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
Additional source detail variants (2)
Back Over Prevention: Sensing System: Camera
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Consequence: Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
Remedy: Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
Electrical System:software
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Consequence: Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
Remedy: Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
Jul 28, 2020
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence & remedy
Consequence: A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
Additional source detail variants (2)
Back Over Prevention: Sensing System: Camera
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence: A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
Electrical System:software
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence: A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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