NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
920 reports55,000 miles · Jan 6, 2021
Engine
WHEN THE AUTO STOP START IS ON WHEN STOPPED AT A TRAFFIC LIGHT OR ANY STOP FOR THAT MATTER THE CAR SOMETIMES STALLS OUT OR IT HAS A DELAYED RESTART WHERE THE RADIO AND CAR SOUNDS LIKE IT TURNS OFF AND THEN BACK ON AND THEN YOU CAN GO. SOMETIMES IT COMPLETELY STALLS AND YOU HAVE TO PUT THE CAR IN PARK AND RESTART IT. IT STARTED H…
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WHEN THE AUTO STOP START IS ON WHEN STOPPED AT A TRAFFIC LIGHT OR ANY STOP FOR THAT MATTER THE CAR SOMETIMES STALLS OUT OR IT HAS A DELAYED RESTART WHERE THE RADIO AND CAR SOUNDS LIKE IT TURNS OFF AND THEN BACK ON AND THEN YOU CAN GO. SOMETIMES IT COMPLETELY STALLS AND YOU HAVE TO PUT THE CAR IN PARK AND RESTART IT. IT STARTED HAPPENING RANDOMLY NOW IT IS HAPPENING MORE OFTEN. IT HAPPENS A LOT WHEN I AM DRIVING AROUND TOWN IT HAS NOT HAPPENED WHEN I WAS DRIVING ON THE HIGHWAY.
NHTSA ODI #11386763
Mileage unknown · Jan 3, 2021
Electrical System
STOPPING THE FULL ELECTRICAL SYSTEM TURNS ON THEN OFF. THIS HAPPENED AT TRAFFIC LIGHTS IN THE CITY, ON A HILL WITH STOP SIGN IN SAN FRANCISCO OR CITY, IT ALSO HAPPENS IN DRIVE THROUGH BASICALLY WHENEVER YOU STOP FROM A MOVING MOTION. THE DASH INFORMATION SYSTEM FLASHES AND FLICKERS, THE PILOT THEN HAS TO BE PUT INTO PARK AND PU…
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STOPPING THE FULL ELECTRICAL SYSTEM TURNS ON THEN OFF. THIS HAPPENED AT TRAFFIC LIGHTS IN THE CITY, ON A HILL WITH STOP SIGN IN SAN FRANCISCO OR CITY, IT ALSO HAPPENS IN DRIVE THROUGH BASICALLY WHENEVER YOU STOP FROM A MOVING MOTION. THE DASH INFORMATION SYSTEM FLASHES AND FLICKERS, THE PILOT THEN HAS TO BE PUT INTO PARK AND PUSH START BUTTON TO TURN THE MOTOR BACK ON. THIS HAS.BEEN DANGEROUS AS THIS ISSUE HAS BURNED OUT A BATTERY AND HAD TO TOW THE PILOT TO THE DEALERSHIP AND THEY DIDN'T REIMBURSE AND SAID IT WAS A MAINTENANCE BATTERY ISSUE. I HAVE FOLLOWED MY WIFE IN ANOTHER CAR AND THE TAIL LIGHTS AND THE LICENSE PLATE LIGHT FLICKER. THIS IS INTERMITTENT AS THE DEALERSHIP WILL NOT INVESTIGATE AS THEY CAN'T DUPLICATE THIS ISSUE,
NHTSA ODI #11386291
3,000 miles · Jan 1, 2021
Structure
THE DESIGN FLAW CAUSES THE HOOD TO MOVE EXCESSIVE DURING WINDY DAYS. IT'S MUCH MORE NOTICEABLE DURING HIGHWAY SPEEDS. THE HOOD FLEXES AND MOVES UP AND DOWN AS YOU DRIVE IN WINDY DAYS. DURING MY LIFE TIME I HAVE DRIVEN MY DIFFERENT VEHICLES INCLUDING VANS AND EVEN RV BUT NEVER SEEN A HOOD THAT MOVES THIS MUCH. IT'S VERY DANGEROU…
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THE DESIGN FLAW CAUSES THE HOOD TO MOVE EXCESSIVE DURING WINDY DAYS. IT'S MUCH MORE NOTICEABLE DURING HIGHWAY SPEEDS. THE HOOD FLEXES AND MOVES UP AND DOWN AS YOU DRIVE IN WINDY DAYS. DURING MY LIFE TIME I HAVE DRIVEN MY DIFFERENT VEHICLES INCLUDING VANS AND EVEN RV BUT NEVER SEEN A HOOD THAT MOVES THIS MUCH. IT'S VERY DANGEROUS OVER TIME AS METALS OR BOLTS COULD SIMPLY GIVE. THIS HOOD COULD ONE DAY FLY OFF AND HURT OR KILL SOMEONE.
NHTSA ODI #11386014
5 miles · Dec 27, 2020
Electrical SystemEnginePower Train
THE CAR WOULD NOT GO INTO REVERSE AND WHEN IT FINALLY DID AND WE PULLED OUT WE RECEIVED A TRANSMISSION PROBLEM WARNING
NHTSA ODI #11385153
47,000 miles · Dec 23, 2020
Electrical System
KEYLESS START SYSTEM PROBLEM ERROR APPEARING ON DASHBOARD. VEHICLE HAS 47,000 MILES ON IT. ELECTRICAL IS GOING HAYWIRE IN THAT LIGHTS INTERMITTENTLY TURN ON, ALL ERROR LIGHTS FLASH ON DASH AND DASH TRIES TO BOOT THROUGH VARIOUS IGNITION STATES (ACCESSORY MODE, IDLE, ETC). CAR ALARM WILL RANDOMLY GO OFF, AND IT TAKES SEVERAL MINU…
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KEYLESS START SYSTEM PROBLEM ERROR APPEARING ON DASHBOARD. VEHICLE HAS 47,000 MILES ON IT. ELECTRICAL IS GOING HAYWIRE IN THAT LIGHTS INTERMITTENTLY TURN ON, ALL ERROR LIGHTS FLASH ON DASH AND DASH TRIES TO BOOT THROUGH VARIOUS IGNITION STATES (ACCESSORY MODE, IDLE, ETC). CAR ALARM WILL RANDOMLY GO OFF, AND IT TAKES SEVERAL MINUTES TO DISENGAGE ALARM BECAUSE KEY FOB NOT WORKING CORRECTLY WHEN ALARM IS ENGAGED. HAD TO DISCONNECT CAR BATTERY TO MAKE IT STOP. KEY FOB BATTERIES WERE REPLACED 6 MONTHS AGO SO NOT THAT. DEALERSHIP SAID THAT THEY NEEDED TO ORDER A PART AND THAT HONDA WAS AWARE OF THIS ISSUE AND WOULD PAY FOR ABOUT 90% OF THE COST OF PARTS AND LABOR, SO THE MANUFACTURER IS AWARE THAT THIS IS AN ISSUE. DEALERSHIP SPENT ROUGHLY 2 HOURS RUNNING DIAGNOSTICS ON IT. HAPPENS RANDOMLY (3 TIMES OVER THE COURSE OF 4 WEEKS) WHEN VEHICLE IS PARKED IN GARAGE, AND KEY FOBS ARE SITTING OUT, FACE UP, NOT BEING PRESSED IN ANY MANNER THAT MIGHT ACCIDENTALLY ENGAGE A BUTTON.
NHTSA ODI #11384678
57,000 miles · Dec 17, 2020
Unknown Or Other
WHEN THE CAR IS STOPPED BY APPLYING THE BRAKE PEDAL, THE AUTO-STOP FEATURE IDLES THE ENGINE AS EXPECTED AND NORMAL FOR THE FEATURE. HOWEVER, ON OCCASION WHEN THE BRAKE PEDAL IS RELEASED, THE ENGINE STALLS INSTEAD OF RESTARTING AS EXPECTED. THE ENGINE STALL IS DIFFICULT TO RECOVER FROM SINCE THE CAR MUST FIRST BE PUT IN PARK THEN…
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WHEN THE CAR IS STOPPED BY APPLYING THE BRAKE PEDAL, THE AUTO-STOP FEATURE IDLES THE ENGINE AS EXPECTED AND NORMAL FOR THE FEATURE. HOWEVER, ON OCCASION WHEN THE BRAKE PEDAL IS RELEASED, THE ENGINE STALLS INSTEAD OF RESTARTING AS EXPECTED. THE ENGINE STALL IS DIFFICULT TO RECOVER FROM SINCE THE CAR MUST FIRST BE PUT IN PARK THEN RESTARTED, WHICH IS NOT INTUITIVE, ESPECIALLY WHEN UNDER STRESS IN TRAFFIC OR DEPARTING FROM A TRAFFIC LIGHT. THE PROBLEM HAS BEEN INTERMITTENT FOR ABOUT A YEAR. OUR LOCAL HONDA DEALER ATTEMPTED TO FIX THE PROBLEM BUT THE ONLY THING THEY COULD SPECULATE WAS THAT UNDER THE AUTO-STOP FEATURE WITH THE ENGINE IDLED, BATTERY VOLTAGE DROPS AND THE CAR'S COMPUTER RESTARTS THE ENGINE BEFORE THE VOLTAGE GETS TOO LOW. HOWEVER, IF THE SYSTEM DOESN'T RESTART THE CAR WITH ADEQUATE BATTERY CRANKING AMPS REMAINING, THE ENGINE MAY STALL VICE RESTART AS REQUIRED. THIS OCCURS EITHER WHEN THE VOLTAGE GETS LOW ENOUGH OR WHEN THE BRAKE PEDAL IS RELEASED. BASED UPON THIER BEST ASSESSMENT AND INABILITY TO FIND ANY SPECIFIC FAULT, WE REPLACED THE BATTERY PER THEIR SUGGESTION. HOWEVER THE PROBLEM RECURRED ABOUT TWO MONTHS LATER. ON THE INTERNET, WE FOUND NUMEROUS CASES OF THIS TYPE OF FAULT. IN SEVERAL INSTANCES, IT CAUSED A CHALLENGING SITUATION IN TRAFFIC OR AT A TRAFFIC LIGHT, WHICH HAS BEEN OUR EXPERIENCE AS WELL. THE ONLY WORK-AROUND THAT OTHERS HAVE REPORTED REASONABLE SUCCESS WITH WAS TO PUSH THE AUTO-STOP DISABLE BUTTON UPON STARTING THE CAR. THIS OF COURSE IS A WORK-AROUND AND HONDA SHOULD ISSUE A MORE PERMANENT SOLUTION TO THE PROBLEM.
NHTSA ODI #11383861
38,000 miles · Dec 8, 2020
Fuel/propulsion System
OCCASIONALLY WHEN STOPPED AT A RED LIGHT THE CAR'S AUTO ENGINE CUT OFF DURING IDLE WILL NOT RESTART AS IT SHOULD WHEN I TRY TO GO. I MUST THEN PUT THE CAR IN PARK, WAIT 2-3 MINUTES, THEN IT WILL FINALLY RESTART. I TOOK IT TO MY DEALERSHIP WHO TOLD ME THEY WERE AWARE OF THE PROBLEM AND DID NOT KNOW HOW IT COULD BE FIXED. STALL…
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OCCASIONALLY WHEN STOPPED AT A RED LIGHT THE CAR'S AUTO ENGINE CUT OFF DURING IDLE WILL NOT RESTART AS IT SHOULD WHEN I TRY TO GO. I MUST THEN PUT THE CAR IN PARK, WAIT 2-3 MINUTES, THEN IT WILL FINALLY RESTART. I TOOK IT TO MY DEALERSHIP WHO TOLD ME THEY WERE AWARE OF THE PROBLEM AND DID NOT KNOW HOW IT COULD BE FIXED. STALLING AT A RED LIGHT WHILE CARS ARE BEEPING IS DANGEROUS AND CAN CAUSE AN ACCIDENT OR ROAD RAGE. PLEASE HELP.
NHTSA ODI #11378435
43,000 miles · Dec 3, 2020
Fuel/propulsion System
CHECK ENGINE LIGHT CAME ON AT 43,000 MILES. THEN EVERY OTHER LIGHT ON DASH CAME ON WHILE DRIVING. ERROR CODE FOR FUEL INJECTORS AND HONDA DEALER CHARGING 2,000 TO REPLACE INJECTORS. WIFE WILL NOT DRIVE THE PILOT NOW DUE TO INJECTOR ISSUES. VEHICLE IS ONLY 3 YEARS OLD! KNOWN ISSUE WITH MY MODEL YEAR PILOT AND HONDA IS SILENT…
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CHECK ENGINE LIGHT CAME ON AT 43,000 MILES. THEN EVERY OTHER LIGHT ON DASH CAME ON WHILE DRIVING. ERROR CODE FOR FUEL INJECTORS AND HONDA DEALER CHARGING 2,000 TO REPLACE INJECTORS. WIFE WILL NOT DRIVE THE PILOT NOW DUE TO INJECTOR ISSUES. VEHICLE IS ONLY 3 YEARS OLD! KNOWN ISSUE WITH MY MODEL YEAR PILOT AND HONDA IS SILENT ON RECALL. DEALER CAN'T EVEN FIX THE ISSUE DUE TO NOT HAVING THE PARTS (BACK ORDERED)!
NHTSA ODI #11377721
23,355 miles · Dec 2, 2020
Fuel/propulsion System
EMISSIONS LIGHT WENT ON AND I SMELLED GAS. BROUGHT THE CAR IN FOR SERVICE AT 23,391 MILES. FUEL INJECTORS NEEDED TO BE REPLACED. THIS IS A KNOWN PROBLEM WITH THE PILOT, ACCORDING TO THE SERVICE MANAGER, WHO STATED "LUCKILY IT WAS STILL UNDER WARRANTY."
NHTSA ODI #11377459
69,500 miles · Nov 20, 2020
Service BrakesUnknown Or Other
1. I HAD A ROUTINE OIL CHANGE A FEW WEEKS AGO AND I WAS TOLD BY HONDA DEALER IN SAN LUIS OBISPO,CA THAT MY BRAKES WERE IN GOOD SHAPE. BUT I NOTICED THAT WHEN I AM DRIVING IN THE HIGHWAY AT AROUND 70 MPH THEN APPLY BRAKES, THE CAR SHAKES. I BROUGHT IT BACK TO HONDA AND THEY THINK IT IS THE ROTOR AND FIXED IT YESTERDAY. THE OTHE…
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1. I HAD A ROUTINE OIL CHANGE A FEW WEEKS AGO AND I WAS TOLD BY HONDA DEALER IN SAN LUIS OBISPO,CA THAT MY BRAKES WERE IN GOOD SHAPE. BUT I NOTICED THAT WHEN I AM DRIVING IN THE HIGHWAY AT AROUND 70 MPH THEN APPLY BRAKES, THE CAR SHAKES. I BROUGHT IT BACK TO HONDA AND THEY THINK IT IS THE ROTOR AND FIXED IT YESTERDAY. THE OTHER NEW PROBLEM IS THE ALARM THAT KEPT GOING OFF RANDOMLY WHEN THE CAR IS PARKED AND LOCKED. WHEN I PICKED UP MY CAR AFTER THE OIL CHANGE A FEW WEEKS AGO, THE TECHNICIAN DID NOT MENTION ANY PROBLEMS WITH MY ALARM GOING OFF WHILE MY CAR WAS AT THE DELEARSHIP. I WENT BACK TO THE HONDA DEALER FOR DIAGNOSTIC TEST YESTERDAY AND THEY RECOMMEND REPLACING THE KEYLESS ACCESS CONTROL UNIT. THIS WILL COST CLOSE TO $ 1000 DIAGNOSTIC, PARTS AND LABOR. I AM TOLD IF I DO NOT REPLACE THE CONTROL UNIT, THE PROBLEM CAN GET WORSE WHERE MY CAR WON'T START ANYMORE. SO I HAVE NO CHOICE BUT REPLACE IT. SO I BROUGHT MY CAR JUST FOR ROUTINE OIL CHANGE WEEKS AGO AND NOW I HAVE PROBLEM WITH ROTOR AND CONTROL UNIT THAT COST ME $ 502.72 YESTERDAY AND ANOTHER $700 PLUS DOLLARS TO REPLACE THE CONTROL UNIT. FOR THE CONTROL UNIT TO FAIL IN JUST 3 YEARS, SUGGESTS IT MAY BE DEFECTIVE TO BEGIN WITH OR VERY POOR QUALITY. UNFORTUNATELY IT JUST WENT OUT OF WARRANTY. I AM REPORTING THIS IN CASE THIS IS A COMMON PROBLEM FOR HONDA PILOT THAT THE MANUFACTURER NEEDS TO ADDRESS AND FIX.
NHTSA ODI #11375625
Official recalls
4Jun 4, 2026
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Consequence & remedy
Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Additional source detail variants (2)
Structure:frame And Members
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Suspension:rear
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
May 21, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Consequence & remedy
Consequence: Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Dec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Nov 29, 2021
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Consequence & remedy
Consequence: A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
Remedy: Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Additional source detail variants (2)
Latches/locks/linkages:hood:latch
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Consequence: A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
Remedy: Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Structure:body:hood
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Consequence: A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
Remedy: Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE25008 · Engine Failure
Opened Aug 20, 2025 · No close date supplied
Status: open (inferred from source dates) · Engine
The Office of Defects Investigation (ODI) has received 414 reports of connecting rod bearing failures in the 3.5L V6 engine used in the following vehicles: Model Years (MY) 2018-2020 Acura TLX, MY2016-2020 Acura MDX, MY2016-2020 Honda Pilot, MY2018-2020 Honda Odyssey, and MY2017-2019 Honda Ridgeline. The subject engine failures were analyzed as part of a Recall Query (RQ24013). It was determined that these engine failures are outside the scope of Honda Recall 23V-751. Further, evidence gathered in conjunction with RQ24013 does not suggest this failure is caused by the same crankshaft manufacturing defect that is addressed by Honda in Recall 23V-751. Based on analysis of data from RQ24013, NHTSA has closed that investigation. The significant number of reports of engine failure in vehicles outside the scope of RQ24013 presents a potential safety risk that warrants further investigation. ODI is opening this Preliminary Evaluation (PE) to further evaluate the scope and severity of the potential problem and to fully assess the potential safety-related issues. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
EA25004 · No Restart After Auto Start/stop Engages
Opened Mar 26, 2025 · No close date supplied
Status: open (inferred from source dates) · Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:crank/camshaft Position Sensor; Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software; Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (4)
Engine And Engine Cooling:engine:crank/camshaft Position Sensor
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
RQ24013 · Engine Failure
Opened Nov 8, 2024 · Closed Aug 20, 2025
Status: closed (inferred from source dates) · Engine
On November 8, 2024, the Office of Defects Investigation (ODI) opened Recall Query RQ24013 to assess the scope of Honda recall 23V-751 after receiving complaints that alleged connecting rod bearing failures in vehicles that were not within the scope of recall 23V-751. In November 2023, Honda recalled 248,999 various Model Year (MY)2016–2020 Honda and Acura vehicles equipped with the 3.5L V6 engine. Honda recalled these vehicles due to a crankshaft manufacturing defect that caused premature connecting rod bearing wear and engine seizure. While the out-of-scope failures involved in these complaints appear to have a very similar failure mechanism as the recalled engines, a thorough analysis of all available data from Honda has not indicated that the same manufacturing defect exists in the out-of-scope engines as the engines recalled by 23V-751. Based on this analysis ODI has determined that Honda has properly defined the scope of recall 23V-751. Consequently, ODI will close this RQ investigation. NHTSA will continue to investigate these complaints of engine failure as part of a new Preliminary Evaluation Investigation (PE25008). The Agency reserves the right to take additional action if warranted by new circumstances.
PE22005 · No Restart After Auto Start/stop Engages
Opened Jun 3, 2022 · Closed Mar 26, 2025
Status: closed (inferred from source dates) · Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:crank/camshaft Position Sensor; Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software; Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Preliminary Evaluation is being upgraded to an Engineering Analysis, EA25004, to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope for the Engineering Analysis to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaigns. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (4)
Engine And Engine Cooling:engine:crank/camshaft Position Sensor
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Preliminary Evaluation is being upgraded to an Engineering Analysis, EA25004, to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope for the Engineering Analysis to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaigns. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Preliminary Evaluation is being upgraded to an Engineering Analysis, EA25004, to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope for the Engineering Analysis to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaigns. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Preliminary Evaluation is being upgraded to an Engineering Analysis, EA25004, to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope for the Engineering Analysis to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaigns. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Preliminary Evaluation is being upgraded to an Engineering Analysis, EA25004, to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope for the Engineering Analysis to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaigns. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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