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2017 Honda Pilot

Owner reports · Recalls · Investigations

More warning signs than most Pilot years

Owner complaints for the 2017 Honda Pilot are substantially higher than the model-year median of 239.5.

About this comparison →

When problems were reported

Mileage at the reported incident

252 reports with mileage · 668 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 465 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 264 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 122 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

9 crash reports5 fire reports3 injury reports

Engine complaints

465 reports
Clear category filter
40,000 miles · May 22, 2020
Electrical SystemEngineUnknown Or Other

THIS IS IN REGARDS TO THE IDLE STOP "FEATURE" OF THE HONDA PILOT. WHEN THE VEHICLE COMES TO A FULL STOP, THE ENGINE CUTS OFF IN ORDER TO SAVE FUEL LIKE IT'S SUPPOSED TO. HOWEVER, WHEN IT IS TIME TO MOVE AGAIN, THE VEHICLE RANDOMLY STALLS CAUSING THE CAR TO COMPLETELY TURN OFF. THIS CAN BE POTENTIALLY FATAL AS THE BRAKES THEN DO …

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THIS IS IN REGARDS TO THE IDLE STOP "FEATURE" OF THE HONDA PILOT. WHEN THE VEHICLE COMES TO A FULL STOP, THE ENGINE CUTS OFF IN ORDER TO SAVE FUEL LIKE IT'S SUPPOSED TO. HOWEVER, WHEN IT IS TIME TO MOVE AGAIN, THE VEHICLE RANDOMLY STALLS CAUSING THE CAR TO COMPLETELY TURN OFF. THIS CAN BE POTENTIALLY FATAL AS THE BRAKES THEN DO NOT ENGAGE FULLY (CAR IS OFF) AND A MESSAGE APPEARS IN CONSOLE SAYING "TO START ENGINE: PRESS BRAKE AND PUSH (ENGINE ON)" . THIS IS MOST DEFINITELY A SAFETY ISSUE ESPECIALLY IF THIS HAPPENS IN THE MIDDLE OF TRAFFIC. HONDA SAYS IT IS NOT COVERED UNDER ANY WARRANTY. THIS BEHAVIOR IS RANDOM AND UNPREDICTABLE. *TR

NHTSA ODI #11325536

40,000 miles · May 14, 2020
EngineUnknown Or Other

VEHICLE HESITATION BETWEEN 1ST AND 2ND AT 1000 TO 2000 RPM'S. LOOSING POWER... *TR

NHTSA ODI #11324588

61,000 miles · May 12, 2020
Engine

EMISSIONS SYSTEM PROBLEM WARNING CAME ON AND STAYED ON VEHICLE AT 61,000 MILES DEALERSHIP STATES FUEL EJECTORS ARE CONTAMINATED AND MUST BE REPLACED. THIS IS A RECURRING ISSUES WITH HONDA PILOTS SINCE 2016. *TR

NHTSA ODI #11324242

27,366 miles · Mar 31, 2020
Engine

HONDA PILOT ELITE DOES NOT AUTO RE-START CONDITION AFTER GOING INTO AN AUTO IDLE STOP. I TRIED TO RE-START THE VEHICLE BY PLACING THE GEAR INTO THE PARK POSITION AND PRESSING THE START BUTTON. THIS LEAVES ME STRANDED AT A STOP LIGHTS AND SIGNS AND IMPOSES RISK TO SELF AND OTHERS.

NHTSA ODI #11319867

32,000 miles · Feb 29, 2020
Electrical SystemEngineFuel/propulsion System

CAR SHUTS DOWN COMPLETELY T A STOP POSITION AND COMPUTER READOUT INSTRUCTIONS ARE TO PUT THE CAR IN PARK AND THEN GO THRU INITIAL START ACTIONS. PURCHASED CAR IN FEB 2019, PROBLEM STARTED WITHIN DAYS OF PURCHASE. RETURNED IT TO DEALER MULTIPLE TIMES WITH NO IMPROVEMENT, FEB 26TH 2020 TOOK CAR TO DEALER AGAIN DUE TO THIS PROBL…

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CAR SHUTS DOWN COMPLETELY T A STOP POSITION AND COMPUTER READOUT INSTRUCTIONS ARE TO PUT THE CAR IN PARK AND THEN GO THRU INITIAL START ACTIONS. PURCHASED CAR IN FEB 2019, PROBLEM STARTED WITHIN DAYS OF PURCHASE. RETURNED IT TO DEALER MULTIPLE TIMES WITH NO IMPROVEMENT, FEB 26TH 2020 TOOK CAR TO DEALER AGAIN DUE TO THIS PROBLEM AND THE RADIO EFFECTED THE LAST SHUT DOWN TIME WITH A LOUD BUZZING NOISE. WAS INFORMED THEY WOULD HAVE TO KEEP CAR OVERNIGHT SO THE VALVE CLEARANCE COULD BE CHECKED WHILE CAR WAS COOL. I HAVE FOUND THAT THIS PROBLEM HAS BEEN ONGOING FOR FOUR YEARS. IT IS UNSAFE AND VERY NERVE RACKING WHEN YOUR CAR DIES THROUGH NO FAILURE OF THE DRIVER AND OTHER IMPATIENT MOTORIST SOUNDING THEIR HORN BECAUSE YOU AREN'T MOVING. ONE HAS TO WORRY ABOUT ONE OF THOSE IMPATIENT DRIVERS NOT PAYING ATTENTION TO WHAT'S GOING ON AND HITTING THEIR GAS PEDAL WHEN THE TRAFFIC LIGHT GOES GREEN AND ALL OF A SUDDEN YOU ARE REAR ENDED. FOUR YEARS IS LONG ENOUGH, EVEN I REALIZE THAT THIS PROBLEM DIDN'T START WITH THESE CARS UNTIL THE INTRODUCTION OF THE ELECTRONIC COMPUTER SHIFTING AND THE AUTO STOP SHUT DOWN PROCESS WAS INTRODUCED IN THESE CARS. THIS SHUT DOWN OF THE ENGINE HAS ONLY HAPPENS ON PUBLIC STREETS AND WHEN THE VEHICLE IS STATIONARY. HONDA OF GAINESVILLE, FL HAS AN OPEN CASE ON MY VEHICLE. RECORDS ARE ON HAND IF NEEDED.

NHTSA ODI #11312211

55,200 miles · Feb 24, 2020
Engine

THE AUTO IDLE FEATURE IN MY CAR MY CAR OFF COMPLETELY AND THEN WON'T ALLOW IT RESTART IMMEDIATELY. IT CAUSES A STALL AT LIGHTS. IT OFTEN TAKES TRYING TO START THE CAR FOR SEVERAL MINUTES BEFORE IT WILL TURN BACK ON. THIS HAS HAPPENED SEVERAL TIMES. IT CAN NEVER BE FIXED BY THE DEALER. THEY DON'T KNOW HOW TO REPLICATE THE ISSUE I…

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THE AUTO IDLE FEATURE IN MY CAR MY CAR OFF COMPLETELY AND THEN WON'T ALLOW IT RESTART IMMEDIATELY. IT CAUSES A STALL AT LIGHTS. IT OFTEN TAKES TRYING TO START THE CAR FOR SEVERAL MINUTES BEFORE IT WILL TURN BACK ON. THIS HAS HAPPENED SEVERAL TIMES. IT CAN NEVER BE FIXED BY THE DEALER. THEY DON'T KNOW HOW TO REPLICATE THE ISSUE IN THE SHOP.

NHTSA ODI #11311010

42,000 miles · Feb 23, 2020
EngineFuel/propulsion System

GETTING AN EMMISSIONS SYSTEM WARNING ON VEHICLE. VEHICLE HAS UNDER 50K MILES. ISSUE CAUSED VEHICLE TO LOSE POWER AT HIGHWAY SPEEDS AND WAS UNABLE TO MAINTAIN HIGHWAY SPEED. VEHICLE IS DISPLAYING TWO OBD FAULT CODES P2652 P0430.

NHTSA ODI #11310976

22,000 miles · Feb 4, 2020
EnginePower TrainVehicle Speed Control

FROM A STOP, AT TIMES WHEN I TAKE MY FOOT OFF THE BRAKE WITH THE AUTO-ENGINE IDLE SET TO "ON", WHEN I TRY TO ACCELERATE, THE ENGINE WILL CUT OFF. THE CAR PUTS ITSELF IN EITHER NEUTRAL OR PARK, THEN I HAVE TO RESTART THE CAR - DEPRESS BRAKE AND PRESS BUTTON - AFTER 30 SECONDS TO A MINUTE. I WAS LUCKY NOT TO HAVE BEEN REAR-E…

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FROM A STOP, AT TIMES WHEN I TAKE MY FOOT OFF THE BRAKE WITH THE AUTO-ENGINE IDLE SET TO "ON", WHEN I TRY TO ACCELERATE, THE ENGINE WILL CUT OFF. THE CAR PUTS ITSELF IN EITHER NEUTRAL OR PARK, THEN I HAVE TO RESTART THE CAR - DEPRESS BRAKE AND PRESS BUTTON - AFTER 30 SECONDS TO A MINUTE. I WAS LUCKY NOT TO HAVE BEEN REAR-ENDED SINCE AT A GREEN LIGHT, OTHER DRIVERS GO, AND DO NOT EXPECT A DRIVER IN FRONT OF THEM TO STOP.

NHTSA ODI #11307006

12,000 miles · Feb 4, 2020
EnginePower TrainVehicle Speed Control

WHILE DRIVING ON THE HIGHWAY, MY 2017 PILOT ELITE SPONTANEOUSLY ACCELERATED AND RPMS REVVED. I TAPPED THE BRAKES AND IT RETURNED TO THE NORMAL SPEED. TRAFFIC WAS SPARSE, BUT IF IT HAD BEEN BUSIER THIS COULD HAVE EASILY CAUSED A COLLISION.

NHTSA ODI #11307004

20,000 miles · Feb 3, 2020
Engine

AUTO ENGINE IDLE STOP: STALLING WHEN ACTIVE

NHTSA ODI #11306743

Official recalls

4

26V365000 · Structure:frame And Members; Suspension:rear

Jun 4, 2026

American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.

Consequence & remedy

Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.

Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.

Additional source detail variants (2)

Structure:frame And Members

American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.

Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.

Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.

Suspension:rear

American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.

Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.

Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.

26V332000 · Air Bags:sensor:occupant Classification:front Passenger

May 21, 2026

Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.

Consequence & remedy

Consequence: Air bags that deploy unintentionally during a crash increase the risk of injury.

Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.

23V858000 · Fuel System, Gasoline:delivery:fuel Pump

Dec 18, 2023

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Consequence & remedy

Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

21V932000 · Latches/locks/linkages:hood:latch; Structure:body:hood

Nov 29, 2021

Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.

Consequence & remedy

Consequence: A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.

Remedy: Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.

Additional source detail variants (2)

Latches/locks/linkages:hood:latch

Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.

Consequence: A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.

Remedy: Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.

Structure:body:hood

Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.

Consequence: A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.

Remedy: Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

4

PE25008 · Engine Failure

Opened Aug 20, 2025 · No close date supplied

Status: open (inferred from source dates) · Engine

The Office of Defects Investigation (ODI) has received 414 reports of connecting rod bearing failures in the 3.5L V6 engine used in the following vehicles: Model Years (MY) 2018-2020 Acura TLX, MY2016-2020 Acura MDX, MY2016-2020 Honda Pilot, MY2018-2020 Honda Odyssey, and MY2017-2019 Honda Ridgeline.  The subject engine failures were analyzed as part of a Recall Query (RQ24013).  It was determined that these engine failures are outside the scope of Honda Recall 23V-751. Further, evidence gathered in conjunction with RQ24013 does not suggest this failure is caused by the same crankshaft manufacturing defect that is addressed by Honda in Recall 23V-751.  Based on analysis of data from RQ24013, NHTSA has closed that investigation. The significant number of reports of engine failure in vehicles outside the scope of RQ24013 presents a potential safety risk that warrants further investigation.  ODI is opening this Preliminary Evaluation (PE) to further evaluate the scope and severity of the potential problem and to fully assess the potential safety-related issues.  To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

EA25004 · No Restart After Auto Start/stop Engages

Opened Mar 26, 2025 · No close date supplied

Status: open (inferred from source dates) · Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:crank/camshaft Position Sensor; Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software; Engine And Engine Cooling:engine:hard Parts Internal/mechanical

On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Additional source detail variants (4)

Engine And Engine Cooling:engine:crank/camshaft Position Sensor

On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software

On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Engine And Engine Cooling:engine:hard Parts Internal/mechanical

On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Engine And Engine Cooling:engine

On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

RQ24013 · Engine Failure

Opened Nov 8, 2024 · Closed Aug 20, 2025

Status: closed (inferred from source dates) · Engine

On November 8, 2024, the Office of Defects Investigation (ODI) opened Recall Query RQ24013 to assess the scope of Honda recall 23V-751 after receiving complaints that alleged connecting rod bearing failures in vehicles that were not within the scope of recall 23V-751. In November 2023, Honda recalled 248,999 various Model Year (MY)2016–2020 Honda and Acura vehicles equipped with the 3.5L V6 engine. Honda recalled these vehicles due to a crankshaft manufacturing defect that caused premature connecting rod bearing wear and engine seizure. While the out-of-scope failures involved in these complaints appear to have a very similar failure mechanism as the recalled engines, a thorough analysis of all available data from Honda has not indicated that the same manufacturing defect exists in the out-of-scope engines as the engines recalled by 23V-751. Based on this analysis ODI has determined that Honda has properly defined the scope of recall 23V-751. Consequently, ODI will close this RQ investigation.  NHTSA will continue to investigate these complaints of engine failure as part of a new Preliminary Evaluation Investigation (PE25008). The Agency reserves the right to take additional action if warranted by new circumstances.

PE22005 · No Restart After Auto Start/stop Engages

Opened Jun 3, 2022 · Closed Mar 26, 2025

Status: closed (inferred from source dates) · Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:crank/camshaft Position Sensor; Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software; Engine And Engine Cooling:engine:hard Parts Internal/mechanical

On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Preliminary Evaluation is being upgraded to an Engineering Analysis, EA25004, to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope for the Engineering Analysis to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaigns. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Additional source detail variants (4)

Engine And Engine Cooling:engine:crank/camshaft Position Sensor

On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Preliminary Evaluation is being upgraded to an Engineering Analysis, EA25004, to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope for the Engineering Analysis to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaigns. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software

On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Preliminary Evaluation is being upgraded to an Engineering Analysis, EA25004, to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope for the Engineering Analysis to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaigns. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Engine And Engine Cooling:engine:hard Parts Internal/mechanical

On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Preliminary Evaluation is being upgraded to an Engineering Analysis, EA25004, to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope for the Engineering Analysis to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaigns. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Engine And Engine Cooling:engine

On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Preliminary Evaluation is being upgraded to an Engineering Analysis, EA25004, to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope for the Engineering Analysis to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaigns. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.