2013 Honda Pilot

REAR DOOR IS NOT OPENING , SWITCH DOES NOT RESPOND TO PRESSING , YOU HEAR THE UNLOCKING SOUND AND LIGHT TURNS ON BUT DOOR WONT OPEN , THIS IS NOT AN ELECTRICAL DOOR THAT OPENS BY ITSELF , THIS IS A MAIN ISSUE SINCE I CANNOT OPEN THE DOOR TO PUT MY KIDS STROLLERS , ETC . BY DOING SO MUCH PRESSURE IN THE DOOR , I TOOK OFF THE HANDLE AND BROKE ONE OF THE PINS . IS ANYBODY EXPERIENCING THE SAME ISSUE ?

I HAVE MAJOT PAINT REMOVAL ON THE ROOF OF MY HONDA PILOT. IT JUST COMES OFF IN SHEETS WHEN WE ARE DRIVING. WE TOOK IT TO OUR LOCAL HONDA DEALER AND THEY SAID WE DIDN'T WAX THE CAR ENOUGH AND THAT WAS WHY IT WAS HAPPENING. A CAR THAT IS 5 YEARS OLD SHOULD NOT HAVE PAINT COMING OFF IN SHEETS. IT IS SO BAD THAT I NOW HAVE TO WORRY ABOUT THE ROOF GETTING RUST BECAUSE THE PAINT COMES OFF DOWN TO THE METAL.

I HAVE A 2013 HONDA PILOT WITH ABOUT 85,000 MILES. A FEW MONTHS AGO WE NOTICED PAINT PEELING OFF OF THE HOOD. WE CONTACTED RUSTY WALLIS HONDA ABOUT THIS AND THEY COVERED THE REPAIRS ONLY AT 50%, WHICH LEFT ME PAYING ABOUT $450 FOR THE REPAIR WHICH WAS A TOTAL MANUFACTURER'S DEFECT. I TOLD THEM I WAS UNHAPPY WITH THIS BUT THEY SAID THE DECISION WAS FINAL. APPARENTLY THERE IS SOME SORT OF REGIONAL MANAGER THAT MAKES THESE DECISIONS, CALLED THE "DPMS". THE BODY SHOP MANAGER AGREED THAT IT WAS A DEFECT AND TOLD ME THAT THEY HAD HAD PROBLEMS LIKE THIS IN THE PAST. A FEW WEEKS AFTER WE GOT THE HOOD REPAIRED WE NOTICED THE SAME PROBLEM HAPPENING ON THE ROOF OF THE CAR. WE CONTACTED RUSTY WALLIS AGAIN AND THEY STATED THAT THEY WOULD ONLY COVER THIS REPAIR AT 50% WHICH LEAVES ME PAYING ABOUT $650. I AGAIN TOLD THEM I WAS UNHAPPY WITH THIS. I CALLED AMERICAN HONDA CUSTOMER SERVICE AND THEY TOLD ME THAT I COULD SCHEDULE A MEETING WITH THE DPMS. SO I CALLED MANAGERS AND SUPERVISORS AT RUSTY WALLIS. I HAVE EVEN SENT RUSTY WALLIS A PERSONAL EMAIL, ONLY TO GET NO CALLS OR EMAILS RETURNED AT ALL FROM ANYONE. SOMEONE FROM AMERICAN HONDA CUSTOMER SERVICE FINALLY CALLED ME AND SAID THAT THE DPMS WOULD NOT MEET WITH ME AND THAT THE DECISION WAS FINAL. I CAN'T HELP BUT FEEL COMPLETELY HELPLESS IN ALL THIS. IT IS RIDICULOUS THAT A 5 YEAR OLD CAR'S PAINT WOULD BE UNCONTROLLABLY PEELING OFF. THIS COULD JUST KEEP HAPPENING OVER AND OVER AGAIN UNTIL THE ENTIRE CAR GETS REPAINTED. I KNOW THAT HONDA HAS HAD CLASS ACTION LAWSUITS ABOUT THEIR PAINT IN THE PAST BUT APPARENTLY IS HASN'T HAPPENED FOR THIS MODEL YET.

THE ROOF AND PART OF CAR ABOVE THE WINDSHIELD AND MOONROOF IS OXIDIZING AND IT LOOKS TERRIBLE. I KEEP READING IT'S BECAUSE OF THE POOR QUALITY PAINT USED ON CERTAIN HONDA. I HEARD OF A RECALL FOR OTHER HONDA MODELS AND YEARS AND OF COURSE MINE IS NOT INCLUDED IN THE RECALL. HONDA, I FEEL, NEEDS TO RECALL AND RE-PAINT THESE VEHICLES. I TAKE GOOD CARE OF MY PILOT--IT'S PARKED IN GARAGE, GETS WASHED AND WAXED REGULARLY AND AM THOROUGHLY DISGUSTED AT HOW IT LOOKS AND HONDA'S LACK OF EMPATHY.

TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT NOTICED THAT LARGE PATCHES OF PAINT WERE PEELING OFF THE VEHICLE. THE CONTACT STATED THAT THE PAINT WAS CRACKING RIGHT ABOVE THE WINDOW ON THE ROOF OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ON THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.