NHTSA owner reports · September 18, 2026 snapshot.
Seats complaints
7 reportsClear category filterMileage unknown · Jul 16, 2021
Seats
I reclined the drivers seat to nap. After my nap the seat would not recline back into seating position. To get the seat to come forward I had to get out of my car and with one hand operate the knob and the other hand pulled the seat forward. The seat did not come fully upright and I had no support from the seat as I started to d…
Read full complaint
I reclined the drivers seat to nap. After my nap the seat would not recline back into seating position. To get the seat to come forward I had to get out of my car and with one hand operate the knob and the other hand pulled the seat forward. The seat did not come fully upright and I had no support from the seat as I started to drive again. After driving for 10 min I found another place I could safely pull over. I once again got out of the car and pushing the knob in the direction that would bring the seat up with one had and pulling on the seat with the other hand finally got the seat in the full upright position. I finished my drive home and proceeded to call the dealership to schedule an appointment for the seat to be looked at. The dealership told me that the motor/drive system needed to be replaced as it was coming apart. The problem was that when they looked to see if a motor could be ordered a whole seat needed to be ordered. Now I have a seat that should I try to adjust the seat back I may never get it back into original position. I was quoted $1872.73 for a new seat and they would need the car for two days because the seat would need to go to the upholstery shop and that would be another $500 because the seat is leather.
NHTSA ODI #11425067
75,000 miles · Nov 20, 2019
Seats
THE DRIVER'S POWER SEAT HORIZONTAL POSITION TRACK JAMMED SO THAT THE SEAT COULD ONLY BE MOVED ABOUT 2 INCHES FORWARD/BACKWARD. THIS LOCKED THE DRIVER INTO A POSITION VERY CLOSE TO THE STEERING WHEEL AND UNABLE TO REACH AUTO CONTROLS, SEAT BELT WITHOUT SIGNIFICANT DIFFICULTY. HONDA DEALER SAID THEY'RE HAD A RASH OF THESE POWER S…
Read full complaint
THE DRIVER'S POWER SEAT HORIZONTAL POSITION TRACK JAMMED SO THAT THE SEAT COULD ONLY BE MOVED ABOUT 2 INCHES FORWARD/BACKWARD. THIS LOCKED THE DRIVER INTO A POSITION VERY CLOSE TO THE STEERING WHEEL AND UNABLE TO REACH AUTO CONTROLS, SEAT BELT WITHOUT SIGNIFICANT DIFFICULTY. HONDA DEALER SAID THEY'RE HAD A RASH OF THESE POWER SEAT JAM-UPS ON PILOTS. HAD TO REPLACE THE "LOWER SEAT TRACK ASSEMBLY" WHICH COST $1,340 WITH PARTS, LABOR AND TAX.
NHTSA ODI #11281354
Mileage unknown · Aug 26, 2014
Seats
HEADRESTS (HEAD RESTRAINTS) IN ALL THE NEW CARS I HAVE SAT IN ARE EXTREMELY UNCOMFORTABLE. I AM A 5'10" WOMAN. THE HEAD RESTRAINTS PUSH MY HEAD AND NECK FORWARD. I WAS ADVISED TO RECLINE MY SEAT, BUT THIS IS NOT ERGONOMICALLY CORRECT FOR ME AND CAUSES ME HIP AND LOWER BACK PAIN. AFTER SPENDING YEARS AND MUCH MONEY GETTING MY SP…
Read full complaint
HEADRESTS (HEAD RESTRAINTS) IN ALL THE NEW CARS I HAVE SAT IN ARE EXTREMELY UNCOMFORTABLE. I AM A 5'10" WOMAN. THE HEAD RESTRAINTS PUSH MY HEAD AND NECK FORWARD. I WAS ADVISED TO RECLINE MY SEAT, BUT THIS IS NOT ERGONOMICALLY CORRECT FOR ME AND CAUSES ME HIP AND LOWER BACK PAIN. AFTER SPENDING YEARS AND MUCH MONEY GETTING MY SPINE IN GOOD ALIGNMENT I AM NOT ABOUT TO HAVE IT RUINED BY RIDING IN MY CAR. THE CAR INSURANCE COMPANIES MIGHT FEEL THAT THEY ARE COVERING THEIR **** BY HAVING THESE NEW RULES/RESTRICTIONS, BUT I HOPE THE HEALTH INSURANCE COMPANIES CATCH ON SOON THAT THEY WILL BE PAYING MANY MORE CLAIMS FOR CHIROPRACTIC AND OSTEOPATHIC ADJUSTMENTS, X-RAYS AND PHYSICAL THERAPY. THESE HEAD RESTRAINTS ARE RIDICULOUS AND UNCOMFORTABLE AND THEREFORE ENCOURAGE PEOPLE TO REMOVE THE HEAD RESTRAINT ENTIRELY, OBVIOUSLY NEGATING AND POSSIBLE BENEFIT TO THE DRIVER OR THE CAR INSURANCE COMPANIES. *TR
NHTSA ODI #10628472
10,000 miles · Sep 21, 2010
Seats
2009 HONDA PILOT - ISSUE WITH POWER MOTOR ON DRIVER AND NOW PASSENGER SEAT. MOTOR GRINDS, SEAT DOES NOT MOVE WITH EASE, OCCASIONALLY SEAT FEELS LIKE IT'S MOVING ON THE RAILS (WHEN IT SHOULDN'T BE). HONDA STATES 'TECHNICIANS ARE WORKING ON IT'. PROBLEM WAS FIRST REPORTED OVER 18 MONTHS AGO, HONDA IS AWARE OF ISSUE. *TR
NHTSA ODI #10356795
20,000 miles · Apr 6, 2010
Seats
2009 HONDA PILOT FRONT SEATS ARE LOOSE IN THE TRACKS... REPORTED THIS ISSUE TO THE DEALER, WAS TOLD THEY COULD NOT FIX THIS PROBLEM. *TR
NHTSA ODI #10324135
Mileage unknown · Jan 11, 2010
Seats
2009 HONDA PILOT,TWO MONTHS AFTER I PURCHASED THE VEHICLE NEW,I WENT TO BUCKLE MY GRANDCHILDREN IN THE SECOND SEAT,AND THE SEAT LIFTED OFF THE FRAME. I AM ABOUT TO TAKE IT INTO BASNEY HONDA IN MISHAWAKA FOR THE FOURTH TIME . I'VE ASKED THE DEALERSHIP WHAT CAN WE DO TO FIX THIS PROBLEM PERMANENTLY, WE WILL HAVE TO LOOK AT IT . …
Read full complaint
2009 HONDA PILOT,TWO MONTHS AFTER I PURCHASED THE VEHICLE NEW,I WENT TO BUCKLE MY GRANDCHILDREN IN THE SECOND SEAT,AND THE SEAT LIFTED OFF THE FRAME. I AM ABOUT TO TAKE IT INTO BASNEY HONDA IN MISHAWAKA FOR THE FOURTH TIME . I'VE ASKED THE DEALERSHIP WHAT CAN WE DO TO FIX THIS PROBLEM PERMANENTLY, WE WILL HAVE TO LOOK AT IT . I CALLED HONDAS CUSTOMER SERVICE, AND WAS TOLD THAT THEY CANNOT DO ANYTHING,THAT THE DEALERSHIP WILL HAVE TO TAKE CARE OF IT. HONDA DOES HAVE PEOPLE THAT THE DEALERSHIP CAN CALL, TO HELP THEM . I ASKED TO TALK WITH SOMEONE ELSE(LIKE A SUPERVISOR) AND WAS TOLD THAT I COULDN'T. THIS IS A SAFETY ISSUE. I DOESN'T DO ANY GOOD TO BUCKLE THEM IN WHEN THE SEAT IF NOT ATTACHED TO THE FRAME. *TR
NHTSA ODI #10299013
15,000 miles · Jun 24, 2009
Seats
TL*THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT STATED THAT THE DRIVER'S SEAT WAS FALLING OFF THE TRACK AND SQUEAKING. HE WAS CONCERNED THAT THE SEAT WOULD FAIL WHILE DRIVING AND CAUSE A CRASH. THE MANUFACTURER WAS NOTIFIED AND IS CURRENTLY WORKING ON A REMEDY. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 15,000. U…
Read full complaint
TL*THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT STATED THAT THE DRIVER'S SEAT WAS FALLING OFF THE TRACK AND SQUEAKING. HE WAS CONCERNED THAT THE SEAT WOULD FAIL WHILE DRIVING AND CAUSE A CRASH. THE MANUFACTURER WAS NOTIFIED AND IS CURRENTLY WORKING ON A REMEDY. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 15,000. UPDATED 07/17/09 *BF UPDATED 07/21/09. *JB
NHTSA ODI #10274843
Official recalls
9Jun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
May 16, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
Consequence & remedy
Consequence: An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
Remedy: Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.
Apr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
Consequence & remedy
Consequence: An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Remedy: Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Jan 9, 2018
Honda (American Honda Motor Co.) is recalling certain 2010-2013 Acura TSX, ZDX, Honda Accord Crosstour, Fit, Insight and Pilot vehicles, 2011-13 Acura TSX Sportswagon, 2010-2012 Honda Accord,, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V vehicles and 2013 Honda FCX Clarity and Fit EV vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Honda is recalling certain 2010-2012 Acura TSX, Honda Accord, Accord Crosstour, Fit and Pilot, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V, and 2010 Acura ZDX and Honda Insight vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Unless included in Zones A or B above, Honda is recalling certain 2009 Acura TSX, Honda Accord, Civic, Civic NGV, Civic Hybrid, CR-V, Fit, and Pilot vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 16, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are B0K and L0J.
Aug 31, 2017
Honda (American Honda Motor Co.) is recalling certain 2008-2012 Accord, 2010-2012 Accord Crosstour, 2006-2011 Civic, 2007-2011 CR-V, 2009-2012 Fit and Pilot, 2010-2012 Insight, and 2009-2012 Acura TSX vehicles that received replacement passenger frontal air bag inflators. One dealership may have incorrectly installed the replacement air bag inflators.
Consequence & remedy
Consequence: In the event of a crash, an incorrectly installed passenger frontal air bag inflator may deploy the air bag improperly, increasing the risk of injury.
Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag module assembly, free of charge. The recall began October 30, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are O07, Y0A, N06, G05, M04, Y01, and O09.
Jan 10, 2017
Honda (American Honda Motor Co.) is recalling certain 2009-2012 Acura TSX, 2011-2012 Acura TSX Wagon, 2010-2012 Acura ZDX, 2008-2012 Honda Accord, 2010-2012 Honda Accord Crosstour and Honda Insight, 2009-2012 Honda Fit, 2009-2012 Pilot, 2007-2011 Honda CR-V, 2012 Honda FCX Clarity and 2006-2011 Honda Civic, Civic Hybrid, Civic NGV vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, if not included in "Zone A" above, Honda is recalling certain 2009 Acura TSX, Honda Fit and Pilot, 2008-2009 Honda Accord, 2006-2009 Civic, Civic Hybrid and Civic NGV, and 2007-2009 Honda CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, if not included in "Zone B" above, Honda is recalling certain 2008 Honda Accord, 2006-2008 Honda Civic, Civic Hybrid and Civic NGV and 2007-2008 Honda CR-V vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Honda will notify owners, and dealers will replace the front passenger side air bag inflator, free of charge. The manufacturer has mailed an interim notification, and will send a second notification when parts are available. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KE1 and KE2.
May 24, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2009-2011 Acura TSX, 2011 TSX Wagon, 2010-2011 Acura ZDX, 2008-2011 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid, and Civic GX, 2007-2011 CR-V, 2010-2011 FCX Clarity and Insight, and 2009-2011 Fit, and Pilot vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless already included in "Zone A" above, Honda is recalling certain model year 2008 Honda Accord, 2006-2008 Civic, Civic Hybrid and Civic GX, and 2007-2008 CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Honda will notify owners, and dealers will replace the inflator, free of charge. The recall began March 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall is KA4, KA5, KA6, and KA7.
Jan 18, 2013
Honda is recalling certain model year 2009-2013 Pilot and 2011-2013 Odyssey passenger vehicles manufactured from March 13, 2008, through December 21, 2012. One or more rivets that attach the airbag module to the airbag cover may be missing.
Consequence & remedy
Consequence: The absence of more than one rivet could alter the performance of the driver's airbag during deployment. This could potentially increase the risk of injury during a crash.
Remedy: Honda will notify owners and instruct them to take their vehicle to a Honda dealer. The dealer will inspect the driver's airbag module and replace it if necessary, free of charge. The recall began on March 14, 2013. Owners may contact Honda at 1-800-999-1009.
Sep 9, 2011
HONDA IS RECALLING CERTAIN MODEL YEAR 2009-2011 PILOT VEHICLES MANUFACTURED FROM MARCH 13, 2008, THROUGH AUGUST 30, 2011. THERE IS A POSSIBILITY THAT THE STITCHING THAT SECURES THE END OF THE DRIVER AND FRONT PASSENGER LAP SECTION OF THE SEATBELT MAY BE INCOMPLETE OR MISSING.
Consequence & remedy
Consequence: IF THE STITCHING IS INCOMPLETE OR MISSING, THE SEATBELT MAY DETACH FROM THE ANCHOR WEBBING, INCREASING THE RISK OF PERSONAL INJURY IN A CRASH.
Remedy: HONDA DEALERS WILL CONDUCT A SPECIALIZED INSPECTION OF THE DRIVER AND FRONT PASSENGER SEATBELTS, AND IF NECESSARY, REPLACE THE SEATBELTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 5, 2011. OWNERS MAY CONTACT HONDA AUTOMOBILE CUSTOMER SERVICE AT 1-800-999-1009.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Illustration