Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 26 of 366 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 194 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 192 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 35 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
2 crash reports0 fire reports6 injury reports
What owners actually said
366 reports
Mileage unknown · Aug 11, 2026
Electrical SystemEngine
Numerous times since purchasing my van it has failed to start. At first it was just random at a stop light when I would forget to turn off the idle stop. Leaving me stuck at stop lights with a vehicle that won't turn on without multiple attempts. More recently it struggles to start after stopping to run errands or get gas or in …
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Numerous times since purchasing my van it has failed to start. At first it was just random at a stop light when I would forget to turn off the idle stop. Leaving me stuck at stop lights with a vehicle that won't turn on without multiple attempts. More recently it struggles to start after stopping to run errands or get gas or in drive thru lines. Having to depress the break pedal to the floor (much further than needed to even stop the car) and press and hold the on/off button while it chugs and attempts to start. The issue was able to be recreated by the dealer and they indicate that it is a starter issue but the part is on back order. Upon further discussion it appears that this isn't an unknown issue and that there is a current investigation into this issue. However, the service manager indicated to me that this isn't common and this was a "one off" incident.
NHTSA ODI #11756239
Mileage unknown · Aug 11, 2026
Electrical SystemEngine
Auto idle/stop system engages while sitting at a traffic signal as designed. When attempting to proceed, the engine fails to restart and all electrical components completely shut off for several minutes. All components stop working (information screen, gauges, hazard lights, and door locks are non-functional) and the vehicle is …
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Auto idle/stop system engages while sitting at a traffic signal as designed. When attempting to proceed, the engine fails to restart and all electrical components completely shut off for several minutes. All components stop working (information screen, gauges, hazard lights, and door locks are non-functional) and the vehicle is unable to turn on for several minutes. This creates an unreasonable safety risk for the occupants of the vehicle and for surrounding motorists when this failure occurs in active traffic lanes as the vehicle when it is reasonably expected for the vehicle to resume propulsion and with no ability to turn on hazard lights to warn approaching motorists of the vehicle's disabled status. The failure of the door locks during the event traps the occupants inside the vehicle, which we are in Florida so, hot summer days the internal temperatures can reach deadly levels within minutes with no way to escape. The vehicle was initially inspected by a manufacturer authorized dealer service department on 7/8/25 and the issue was dismissed. The vehicle was again inspected on 7/30/25 by the same service department and confirmed. A starter motor assembly and relays were replaced by the dealership and the vehicle returned to use on 8/4/25. Again, on 8/5/26 the vehicle exhibited the same safety defect while in an active traffic lane. The vehicle was returned to the same service department on 8/6/26 where it remains as the date of this report with no communication on resolution for the problem from the manufacturer. There were no warning lights or messages prior to the failure.
NHTSA ODI #11756215
Mileage unknown · Aug 10, 2026
Engine
UNKNOWN, while driving when I was waiting at the signal (waiting for green signal to move) my vehicle automatically shifting from direct to park gear.Once shift to park then no other gears/buttons do not work, only I can turn off the vehicle and restart then all gears/buttons work to move on. This safety issue happened three tim…
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UNKNOWN, while driving when I was waiting at the signal (waiting for green signal to move) my vehicle automatically shifting from direct to park gear.Once shift to park then no other gears/buttons do not work, only I can turn off the vehicle and restart then all gears/buttons work to move on. This safety issue happened three times (6/25/2026, 7/13/2026 & 8/10/2026) on the road. I took my vehicle on 7/14/2026 to the dealer and they said they didn't find any issue after keeping the vehicle for six days with them. If this issue happens while a vehicle is moving on the road it is going to be a big disaster. After the 08second incident I reported to the Honda manufacturer too.
NHTSA ODI #11756101
Mileage unknown · Aug 10, 2026
Service Brakes
2025 Honda Odyssey with 21.5k miles. Noticed the van shaking when braking. Took it to the dealer for warranty service and they claim that warped rotors were the issue. Declined to provide warranty service claiming brakes are only covered for 12 months. Rotors should not be warped after 20k miles, especially when never used u…
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2025 Honda Odyssey with 21.5k miles. Noticed the van shaking when braking. Took it to the dealer for warranty service and they claim that warped rotors were the issue. Declined to provide warranty service claiming brakes are only covered for 12 months. Rotors should not be warped after 20k miles, especially when never used under heavy load.
NHTSA ODI #11756066
Mileage unknown · Aug 10, 2026
Electrical SystemEngineUnknown Or Other
2025 Honda Odyssey with 21.5k miles on it. Pulled up to a stoplight after a 3 hour drive. Auto stop turned the van off. When the light turned green the van failed to restart. Put the vehicle in park, turned it off, waited a few seconds and attempted to re-start it. Van restarted but very sluggish, like the battery was dead.…
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2025 Honda Odyssey with 21.5k miles on it. Pulled up to a stoplight after a 3 hour drive. Auto stop turned the van off. When the light turned green the van failed to restart. Put the vehicle in park, turned it off, waited a few seconds and attempted to re-start it. Van restarted but very sluggish, like the battery was dead. Pulled in and parked. Van started normal the rest of the day. Took it to the dealer 2 days later. They noted the battery was a little low but no codes and no explanation for why it failed to restart. They checked alternator and starter and claim they are both good.
NHTSA ODI #11756065
Mileage unknown · Aug 10, 2026
Unknown Or Other
I have now had three instances within the last three months where my car has stalled out at traffic lights when the Idle Stop was engaged. The first two times, the car stalled out when I pressed the shut off switch for the Idle Stop on the center console. I am not sure about the first time since I was surprised the car stalled. …
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I have now had three instances within the last three months where my car has stalled out at traffic lights when the Idle Stop was engaged. The first two times, the car stalled out when I pressed the shut off switch for the Idle Stop on the center console. I am not sure about the first time since I was surprised the car stalled. The second time it happened, I hit the button twice in immediate succession and then the car stalled. The third instance was this past Thursday, 8/6/26. I did a double tap on the brake pedal when the traffic light turned green and the car stalled out. The safety of myself and my children in the car with me has been put at risk since each time it happed we were stopped at a red light at a major intersection on busy major roads. Cars were coming up fast behind us and could have rear ended either myself or the cars behind me (when there were cars behind) pushing them into my car and injuring all drivers and passengers involved. Today, I took the van into the dealership where I bought it for their service department to investigate. The VIN on the van is not covered under TSB 23-027 but I did not ask them yet whether is is covered underJuly 31, 2025 nationwide dealer bulletin ("Request for Visit: 2023–2025 Odyssey/Passport/Ridgeline Auto Idle Stop No Restart") which explicitly covers 2023–2025 Odyssey with no VIN-range cutoff, based on manufacture date after 11/2022. There were no warning lamps, messages or other symptoms of the problem prior to the failure each time.
NHTSA ODI #11755836
Mileage unknown · Aug 7, 2026
Electrical SystemEngine
Vehicles turns off when the brake is pressed and does not turn back on. The van has to be put into park and the start button has to be hit 2-3 times before it will restart. This has happened 3 distinctive times where it was difficult to restart. We try to disable the start/stop system each time we drive. It has left us stranded …
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Vehicles turns off when the brake is pressed and does not turn back on. The van has to be put into park and the start button has to be hit 2-3 times before it will restart. This has happened 3 distinctive times where it was difficult to restart. We try to disable the start/stop system each time we drive. It has left us stranded at traffic lights for up to 20 seconds trying to restart the van, impeding traffic at high speed interchanges. The van does eventually restart but each time it feels like it’s getting more difficult. This problem first appeared about 1 year after purchasing the van with about 23k miles on it and now has 26k miles. There are warnings that display because the vehicle is still in drive when it shuts off and it needs to be placed back into park to restart it. It occurs the most during a long drive on the highway. It can be very jerky when it restarts, perhaps slamming into gear. It is available for inspection and I plan to go to the Honda dealership soon for a scheduled oil change. I have not been there since the 18k mile oil change.
NHTSA ODI #11755565
Mileage unknown · Aug 7, 2026
Engine
RE investigation EA25004. We have had two instances of the van failing to restart after it shut off automatically at a red light. This caused a dangerous traffic situation where the van would not start up while traffic was approaching. The battery is in good condition and the van has just over 10,000 miles on it.
NHTSA ODI #11755528
Mileage unknown · Aug 5, 2026
Engine
When the idle system kicks in, for example, if the vehicle has stopped at a red light, randomly the vehicle will die. Then it will have to be restarted. It has a faulty starter and there’s an issue with the idle system when the vehicle dies at a red light, it creates a safety issue because they are vehicle vehicles coming up beh…
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When the idle system kicks in, for example, if the vehicle has stopped at a red light, randomly the vehicle will die. Then it will have to be restarted. It has a faulty starter and there’s an issue with the idle system when the vehicle dies at a red light, it creates a safety issue because they are vehicle vehicles coming up behind me and my vehicle is dead and will not move until I turned the vehicle completely off and restart it. It does not happen all the time, but it has happened here and there since I got the vehicle new and now it happens more frequently. They say it will require a new starter motor assembly to repair.
NHTSA ODI #11754940
Mileage unknown · Aug 5, 2026
Power Train
After driving for awhile, stopped in a store for a minute and came out and my van barely started. Made my next stop a minute down the road, and when I came out the car wouldnt turn over. Let it sit for a minute and still heard the start click once and nothing. Let it sit for 10 15 mins then tried to start it and it worked. Had b…
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After driving for awhile, stopped in a store for a minute and came out and my van barely started. Made my next stop a minute down the road, and when I came out the car wouldnt turn over. Let it sit for a minute and still heard the start click once and nothing. Let it sit for 10 15 mins then tried to start it and it worked. Had battery and alternator tested at Auto Parts store and both ok. After reading some forums and researching, I see that it is an overdraw from the auto start feature. I also saw the model of starters on my year of van were only used one year, so it seems like its a problem Honda has known about. Im seeing a lot of these issues, and the guy at the auto parts store even knows about it, so it is something that needs a recall. Clearly these starters are a problem. My van just rolled over 36k miles because we drive a lot so its not under warranty still.
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Consequence & remedy
Consequence: Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence & remedy
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA25004 · No Restart After Auto Start/stop Engages
Opened Mar 26, 2025 · No close date supplied
Status: open (inferred from source dates) · Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:crank/camshaft Position Sensor; Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software; Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (4)
Engine And Engine Cooling:engine:crank/camshaft Position Sensor
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
2025 Honda Odyssey Problems, Complaints & Recalls | Skip That Year
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