Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 9 of 102 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 45 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
1 crash reports0 fire reports4 injury reports
What owners actually said
102 reports
Mileage unknown · Sep 15, 2026
Electrical System
While the idle stop system was active, the vehicle turned off while stopped at a red light as expected. After the light turned green, the vehicle did not restart and turned all the way off and then attempted to reboot. I had to push the on button to turn the car back on. The first three attempts to start the vehicle resulted in …
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While the idle stop system was active, the vehicle turned off while stopped at a red light as expected. After the light turned green, the vehicle did not restart and turned all the way off and then attempted to reboot. I had to push the on button to turn the car back on. The first three attempts to start the vehicle resulted in clicking sounds like a dead battery. This has reoccurred at least 4 times in the past couple weeks and has only occurred while restarting with idle-stop and not when starting for the first time. I’m concerned I will get rear ended while I have my little kids if it doesn’t restart.
NHTSA ODI #11764563
Mileage unknown · Sep 15, 2026
Electrical SystemEnginePower Train
The vehicle's Auto Idle Stop (AIS) system failed to restart the engine after engaging at a complete stop. The affected components are the engine, starter motor, and AIS control software. The vehicle is available for inspection upon request. On XXX, at approximately 7:43 PM, the AIS system engaged while I was stopped at the inte…
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The vehicle's Auto Idle Stop (AIS) system failed to restart the engine after engaging at a complete stop. The affected components are the engine, starter motor, and AIS control software. The vehicle is available for inspection upon request. On XXX, at approximately 7:43 PM, the AIS system engaged while I was stopped at the intersection of [XXX]. Upon releasing the brake pedal, the engine failed to restart. The vehicle became fully immobilized in an active left-turn lane with traffic behind me. I was required to shift to Park and manually depress the Start button multiple times to restore power. Multiple vehicles behind me began sounding their horns. A minor child was a passenger in the vehicle. This is not an isolated incident. The vehicle has been presented to Howdy Honda, in Austin, Texas, for the same defect on three to four prior occasions. On the most recent prior visit, the dealer replaced the starter motor — the specific remedy prescribed by Honda Technical Service Bulletins 23-008 and 23-009. The vehicle was returned to me as repaired. The failure recurred the same day. The defect has been confirmed and repair attempted by the authorized Honda dealership. The manufacturer has been on notice of this defect class-wide since at least 2018. Prior to and during failure events, the instrument cluster displays a Red Exclamation Mark warning light and/or a "Brake System" warning light. These warnings first appeared in conjunction with the initial AIS failure events and recur with each subsequent incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11764348
Mileage unknown · Sep 14, 2026
Electrical SystemEnginePower Train
My 2024 Honda Odyssey has repeatedly failed to restart after the Auto Idle Stop system shuts the engine off while stopped at a red light or in traffic. Normally, the engine should automatically restart when I release the brake, but on several occasions the vehicle completely shut down and I had to manually restart it. During one…
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My 2024 Honda Odyssey has repeatedly failed to restart after the Auto Idle Stop system shuts the engine off while stopped at a red light or in traffic. Normally, the engine should automatically restart when I release the brake, but on several occasions the vehicle completely shut down and I had to manually restart it. During one incident, the vehicle would not restart for approximately 1–2 minutes despite repeated attempts. This left the vehicle disabled in traffic and created a serious safety concern. The problem has occurred multiple times.
NHTSA ODI #11764011
Mileage unknown · Sep 12, 2026
Electrical System
My vehicle has approximately 12,000 miles and on 9/7/26 and 9/11/26, my vehicle would not restart at a light with the auto shut off. I had 4 small children with me on 9/7/26 and had several cars behind me aggressively honking. I could not get the car to restart for several seconds. I was finally able to turn the car completely o…
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My vehicle has approximately 12,000 miles and on 9/7/26 and 9/11/26, my vehicle would not restart at a light with the auto shut off. I had 4 small children with me on 9/7/26 and had several cars behind me aggressively honking. I could not get the car to restart for several seconds. I was finally able to turn the car completely off and get it to restart. The instance on 9/11/26 was equally as startling. After talking to a friend who has the same Honda Odyssey, she said her van was actually at the dealer with the exact same problem. The Honda dealership told her this is a “known issue” and she is having her starter replaced. I am so upset that Honda has failed to ensure the safety of a van that families rely on. I will be taking our van to the dealer next week.
NHTSA ODI #11763844
Mileage unknown · Sep 10, 2026
Unknown Or Other
When in traffic at a stop, my car goes into idle mode, and when I take my foot off the brake to switch to the accelerator the car shuts down. It takes a few tries to get the car started back up again. This has been happening intermittently for over a year.
NHTSA ODI #11763257
Mileage unknown · Sep 5, 2026
Electrical System
The idle stop system was on while I was driving my car. At the stop light, it activated. When the light turned green and I took my foot off the gas, the car shut off. I had to press the ignition start button several times to get the car to start again.
NHTSA ODI #11762398
Mileage unknown · Sep 4, 2026
Electrical SystemEngineFuel/propulsion System
The vehicle suffered an Auto Idle Stop failure at a red light. The engine shut down normally, but failed to automatically restart when the brake was released. There were no dashboard warning lights, and I was forced to manually shift the vehicle into Park to restart the engine in active traffic.
NHTSA ODI #11762202
Mileage unknown · Sep 2, 2026
Engine
Georgia
NHTSA ODI #11761656
Mileage unknown · Aug 31, 2026
Electrical System
Car fails to restart after shutting down using the idle start/stop issue
NHTSA ODI #11761039
20,000 miles · Aug 31, 2026
Latches/locks/linkagesInjury
The contact owns a 2024 Honda Odyssey. The contact stated that while entering the vehicle through the rear passenger-side sliding door, the door began to close automatically while the leg of the contact's child was still outside of the vehicle. The child sustained lacerations and tendon damage to the left foot, requiring medical…
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The contact owns a 2024 Honda Odyssey. The contact stated that while entering the vehicle through the rear passenger-side sliding door, the door began to close automatically while the leg of the contact's child was still outside of the vehicle. The child sustained lacerations and tendon damage to the left foot, requiring medical attention. No warning lights illuminated. A local dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 20,000.
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Consequence & remedy
Consequence: Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence & remedy
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Odyssey and 2024 Acura RDX vehicles. The steering gear box assembly may not have been tightened properly, allowing water to enter the assembly and cause corrosion and binding gears.
Consequence & remedy
Consequence: Corroded and binding steering gears can result in a loss of steering control and increase the risk of a crash.
Remedy: Dealers will replace the electric power steering rack, free of charge. Owner notification letters were mailed April 4, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are LHU and FHT.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA25004 · No Restart After Auto Start/stop Engages
Opened Mar 26, 2025 · No close date supplied
Status: open (inferred from source dates) · Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:crank/camshaft Position Sensor; Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software; Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (4)
Engine And Engine Cooling:engine:crank/camshaft Position Sensor
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
2024 Honda Odyssey Problems, Complaints & Recalls | Skip That Year
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