NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
366 reportsMileage unknown · Aug 21, 2026
Electrical SystemUnknown Or Other
While waiting at a stop light, the engine turned off and the vehicle forced itself into park. Taking my foot off the brake, had no effect. I was not able to put the vehicle back into drive. I had to shut off the engine and restart it in order to drive again. Of note, the AC and carplay were running at the time of the engine fai…
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While waiting at a stop light, the engine turned off and the vehicle forced itself into park. Taking my foot off the brake, had no effect. I was not able to put the vehicle back into drive. I had to shut off the engine and restart it in order to drive again. Of note, the AC and carplay were running at the time of the engine failure. No warning lights appeared. Cars behind me were honking at me. I have an appointment scheduled with the dealership to assess the auto-idle function.
NHTSA ODI #11758648
Mileage unknown · Aug 21, 2026
Unknown Or Other
While driving our 2025 Honda Odyssey, my wife came to a complete stop at a red traffic light. The vehicle’s Auto Idle Stop feature was enabled, as it is by default each time the vehicle is started. When the light turned green and she attempted to accelerate, the vehicle would not move. The engine appeared to be running/revving …
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While driving our 2025 Honda Odyssey, my wife came to a complete stop at a red traffic light. The vehicle’s Auto Idle Stop feature was enabled, as it is by default each time the vehicle is started. When the light turned green and she attempted to accelerate, the vehicle would not move. The engine appeared to be running/revving when she pressed the accelerator, but the vehicle remained stationary as though the brake was still engaged. A message appeared on the instrument panel instructing her to depress the brake pedal and press the start/stop button. Initially, we believed the electronic parking brake might have been engaged, so she attempted to disengage it, but this did not resolve the problem. She was stuck in an active traffic lane at an intersection and unable to move the vehicle, creating a significant safety concern. Another person advised her to completely turn the vehicle off, wait approximately 10 seconds, and restart it. After doing so, the vehicle operated normally again. After this incident, I learned that NHTSA is already investigating Auto Idle Stop/no-restart complaints involving Honda vehicles, including 2025 Honda Odysseys, under Engineering Analysis EA25-004. I also learned that Honda has previously communicated with dealers regarding Auto Idle Stop no-restart incidents involving 2023–2025 Odysseys. This was an extremely concerning failure because the vehicle unexpectedly became immobilized at a traffic light and could not be driven until it was shut down and restarted. I am concerned that this could happen again in a much more dangerous situation. I am submitting this complaint so that this incident is documented as part of NHTSA’s investigation and to request that NHTSA determine whether a safety recall or other corrective action is necessary.
NHTSA ODI #11758552
Mileage unknown · Aug 21, 2026
Fuel/propulsion System
My car, 2025 Honda Odyssey intermittently develops a raw gasoline odor inside the passenger compartment, particularly when traveling over bumps/rough pavement. Honda dealer inspected the vehicle and could not identify a leak or reproduce the problem.
NHTSA ODI #11758548
Mileage unknown · Aug 19, 2026
Forward Collision AvoidanceService Brakes
My car slammed on the brakes on its own. I was almost rear ended. I was going 45-50 miles an hour. I think it saw a shadow. Previously it has alerted me to brake because of shadows. This is the first time it braked hard on its own.
NHTSA ODI #11758011
Mileage unknown · Aug 19, 2026
Electrical System
Vehicle turns off unexpectantly at red lights/intersections when auto idle engages and will not restart automatically. It takes 1 to 2 minutes for the vehicle to restart. There is no predicting when the issue occurs. Causes vehicle to be immobile in busy and congested intersections which results in safety issues to us and onc…
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Vehicle turns off unexpectantly at red lights/intersections when auto idle engages and will not restart automatically. It takes 1 to 2 minutes for the vehicle to restart. There is no predicting when the issue occurs. Causes vehicle to be immobile in busy and congested intersections which results in safety issues to us and oncoming traffic. There is a potential for a head on or T-bone collision when this happens. We've had starter replaced before at 22,000 miles and now we have to do it again at 36,000 miles. The Honda dealer said he sees this issue twice a week so we aren't the only ones. To my knowledge, Honda has yet to come out with a permanent repair.
NHTSA ODI #11757915
30,000 miles · Aug 18, 2026
Engine And Engine Cooling
The contact owns a 2025 Honda Odyssey. The contact stated that while sitting at a traffic light, with the Auto START/STOP feature engaged, the vehicle completely shut off. The contact was able to restart the vehicle after several attempts. The failure was a recurring failure. The battery was replaced; however, the failure persis…
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The contact owns a 2025 Honda Odyssey. The contact stated that while sitting at a traffic light, with the Auto START/STOP feature engaged, the vehicle completely shut off. The contact was able to restart the vehicle after several attempts. The failure was a recurring failure. The battery was replaced; however, the failure persisted. The contact associated the failure with NHTSA Action Number: EA25004 (Engine and Engine Cooling). The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
NHTSA ODI #11757715
Mileage unknown · Aug 18, 2026
EnginePower Train
When the engine is hot, the car hesitates to start for a couple seconds. Occurs on really hot days especially after stopping and starting the engine such as after getting gas or on idle stop at a redlight. The motor starter has been replaced by Honda to a new one but the issue can re-occur as the part being replaced is the same …
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When the engine is hot, the car hesitates to start for a couple seconds. Occurs on really hot days especially after stopping and starting the engine such as after getting gas or on idle stop at a redlight. The motor starter has been replaced by Honda to a new one but the issue can re-occur as the part being replaced is the same with the same build and will likely fail again in hot conditions.
NHTSA ODI #11757634
Mileage unknown · Aug 18, 2026
EngineUnknown Or Other
Starter issue both during idle start/stop mode and going from off to on. Owned for about 20mos and happened first maybe 6mos ago and has happened a dozen times since then. So dangerous! We have had idle start freeze at a green light and are worried we’ll get hit. Sister in law has the same problem with hers. This needs to be fix…
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Starter issue both during idle start/stop mode and going from off to on. Owned for about 20mos and happened first maybe 6mos ago and has happened a dozen times since then. So dangerous! We have had idle start freeze at a green light and are worried we’ll get hit. Sister in law has the same problem with hers. This needs to be fixed immediately!
NHTSA ODI #11757592
Mileage unknown · Aug 18, 2026
Electrical System
At a stop light and in traffic several times the vehicle has failed to restart when stopping for the idle start/stop. The vehicle will not immediately restart and takes several minutes, leaving me idle in the middle of traffic. The vehicle has been to the dealership several times for repair however I'm still experiencing this i…
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At a stop light and in traffic several times the vehicle has failed to restart when stopping for the idle start/stop. The vehicle will not immediately restart and takes several minutes, leaving me idle in the middle of traffic. The vehicle has been to the dealership several times for repair however I'm still experiencing this issue. This is a serious safety concern for my family.
NHTSA ODI #11757590
Mileage unknown · Aug 17, 2026
Electrical SystemEnginePower Train
While stopped at a red light or intersection, the vehicle's Auto Idle Stop feature engages and shuts off the engine as designed. However, on multiple occasions, the engine has failed to automatically restart when the brake pedal is released. The vehicle remains stalled and unresponsive in the middle of the intersection or traffi…
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While stopped at a red light or intersection, the vehicle's Auto Idle Stop feature engages and shuts off the engine as designed. However, on multiple occasions, the engine has failed to automatically restart when the brake pedal is released. The vehicle remains stalled and unresponsive in the middle of the intersection or traffic lane, creating a safety risk to myself and other drivers, particularly at busy intersections. In some instances, the vehicle needed to be fully powered off and restarted before it would move again. This is a known and widely reported defect affecting Honda and Acura vehicles with the Auto Idle Stop system, currently under NHTSA Engineering Analysis EA25004. The problem has occurred repeatedly and unpredictably, with no consistent warning beforehand. The vehicle and its Auto Idle Stop system are available for inspection upon request. The problem has not yet been confirmed by a dealer, though I intend to bring it in for diagnosis. There were no warning lamps or messages before the failures occurred; the only symptom was the engine simply not restarting after an automatic idle stop.
NHTSA ODI #11757543
Official recalls
2May 21, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Consequence & remedy
Consequence: Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Dec 17, 2025
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence & remedy
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA25004 · No Restart After Auto Start/stop Engages
Opened Mar 26, 2025 · No close date supplied
Status: open (inferred from source dates) · Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:crank/camshaft Position Sensor; Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software; Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (4)
Engine And Engine Cooling:engine:crank/camshaft Position Sensor
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.