NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
366 reportsMileage unknown · Jul 6, 2026
Electrical SystemSeat BeltsUnknown Or Other
When I am stopped at a red light, the auto shutoff is activated, and when I lift off the brake and try to accelerate forward at the green light, the vehicle stalls for about 15 seconds, leaving the driver and passengers vulnerable to a car accident. One of the passenger seatbelts triggers the "no seatbelt" alarm, even when the…
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When I am stopped at a red light, the auto shutoff is activated, and when I lift off the brake and try to accelerate forward at the green light, the vehicle stalls for about 15 seconds, leaving the driver and passengers vulnerable to a car accident. One of the passenger seatbelts triggers the "no seatbelt" alarm, even when the passenger is buckled. If no one is seated there, there is no alarm. This only happens when someone is seated there. In order to bypass the alarm sound, the passenger has to unbuckle and re-buckle so that the car knows that the passenger is seated. Once the car shifts after a turn or curved road, the alarm will sound again. During an average 20 minute car ride, it'll probably do this 5-6 times, depending on how many turns or curves there are on the route.
NHTSA ODI #11748429
Mileage unknown · Jul 5, 2026
Unknown Or Other
Auto idle stop feature causes vehicle to shut off completely at red lights and stop signs. This is very dangerous as cars can be coming up behind us in stop and go traffic. Has happened multiple times since we purchased new vehicle in Feb 2025. Vehicle has been serviced by Honda dealership but problem persists.
NHTSA ODI #11748399
Mileage unknown · Jul 5, 2026
Electrical SystemEngine
Engine Idle Stop shuts off engine at stops but completely fails to restart when the brake is released. The vehicle stalls in traffic and requires a manual restart. This has happened four times from a stop, and once while driving on the highway.
NHTSA ODI #11748369
Mileage unknown · Jul 5, 2026
Electrical SystemFuel/propulsion SystemUnknown Or Other
Power loss when idle; it fails to restart normally, and then the car stalls for several minutes. It happens frequently despite the van being less than 2 years old (at least 3x weekly)
NHTSA ODI #11748345
Mileage unknown · Jul 3, 2026
Electrical SystemEngine
On multiple occasions, after the engine auto start/stop has turned the engine off at a stop, the engine fails to restart. This leaves the car stalled in the roadway. This has led to multiple unsafe situations as traffic flow is disrupted must divert around the stalled car in the middle of the roadway. There have been no other wa…
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On multiple occasions, after the engine auto start/stop has turned the engine off at a stop, the engine fails to restart. This leaves the car stalled in the roadway. This has led to multiple unsafe situations as traffic flow is disrupted must divert around the stalled car in the middle of the roadway. There have been no other warning signs or symptoms leading up to this issue. The vehicle has not yet been inspected, a inspection at a Honda service center is scheduled for next week
NHTSA ODI #11748247
Mileage unknown · Jul 3, 2026
Electrical SystemEnginePower Train
Once the vehicle's auto idle stop system engaged at a traffic light, and the engine failed to restart automatically leaving us stranded in active traffic. We usually disable the system but forgot that time. It has also required multiple manual push-button attempts to start from a parked position at home and in public parking lot…
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Once the vehicle's auto idle stop system engaged at a traffic light, and the engine failed to restart automatically leaving us stranded in active traffic. We usually disable the system but forgot that time. It has also required multiple manual push-button attempts to start from a parked position at home and in public parking lots. The vehicle was brought to an authorized Honda dealership for this issue. The dealer stated they could not replicate the symptom, diagnosed it as a low battery, and charged the battery. The issue persists. Failing to restart at a traffic light creates an immediate rear-end collision hazard and leaves occupants vulnerable in the middle of active intersections.
NHTSA ODI #11748227
Mileage unknown · Jul 3, 2026
EngineUnknown Or Other
The malfunction involves the Auto Idle Stop / Auto Start-Stop restart system on my 2025 Honda Odyssey, including related battery, charging, starter, starter relay, brake switch, and Power Distribution Module components. The vehicle is available for inspection upon request. The vehicle has shut off while stopped in traffic, usua…
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The malfunction involves the Auto Idle Stop / Auto Start-Stop restart system on my 2025 Honda Odyssey, including related battery, charging, starter, starter relay, brake switch, and Power Distribution Module components. The vehicle is available for inspection upon request. The vehicle has shut off while stopped in traffic, usually at a red light, and failed to restart normally. This has happened four separate times. This puts my safety and the safety of others at risk because the vehicle can become disabled in an active traffic lane or intersection, creating a rear-end collision hazard and blocking traffic. I took the vehicle to Hill Country Honda in San Antonio, Texas. I told the dealership the vehicle had stopped and failed to restart normally multiple times, and I provided video and pictures to the service advisor. The dealership stated the battery had run down because of the Auto Idle Stop system and charged the battery for approximately two hours. I was also told that if it happens again, the procedure may be to charge the battery again before moving forward with further diagnosis or repair. As far as I know, the dealer has not reproduced the failure while in possession of the vehicle. However, they were made aware of the repeated failures and reviewed the video/pictures I provided. I do not know whether American Honda has inspected the vehicle. It has not been inspected by police or insurance representatives. Warning messages appeared during the failure, including “System problem detected. Shift to Park” and “To continue to drive, depress brake pedal and push switch.” These appeared when the Auto Idle Stop system had shut the engine off and the vehicle did not restart normally. I had no clear warning before the first incident.
NHTSA ODI #11748192
Mileage unknown · Jul 2, 2026
Electrical SystemPower TrainStructure
Mother single , sole support 4 babies and going through divorce needed a vehicle right away . Carvana rated this car 94 after its 150 pt inspection . It was noted that it was in an accident. Driving the babies on interstate the Pilar flew off, later on still on interstate , ck engine light came on, then steering warning, brake …
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Mother single , sole support 4 babies and going through divorce needed a vehicle right away . Carvana rated this car 94 after its 150 pt inspection . It was noted that it was in an accident. Driving the babies on interstate the Pilar flew off, later on still on interstate , ck engine light came on, then steering warning, brake warning and sudden loss of speed . Car would not accelerate beyond 40 miles per hour . Day 32 car was taken to Honda where she found she could not open the hood. Car was then sent to Gerber A very quick look found upper tie bar was “buckled” the dipstick bent and radiator “floating” also impact bar was missing or bent … read Gerber report for clarification , told with hood misaligned and latch bent way back hood could possibly fly up and no front end protection in a collision. I am horrified and begging for emergency swap… they are claiming cosmetic … BUCKLED upper tie bar?? They are waiting on a more detailed report gambling with 5 lives or more ! I loaned this child7000 to help lower payments . I wanted her to have a safe vehicle to drive. This is undrivable yet she cannot afford rental.. why are they waiting for detailed when we know it was wrecked January 13 2026 and obviously NOT a 94 and safety inspection 150 was clearly fraud I would never have let her and those babies buy a wrecked piece of junk! I am scared EVERYTIME she gets behind the wheel. The amount of time is taking away from her new job. She is sole support please help emergency swap now
NHTSA ODI #11748086
Mileage unknown · Jul 1, 2026
Electrical SystemEngineUnknown Or Other
I was waiting at a stop light. The idle system kicked and the vehicle turned off, as expected. Upon lifting my foot off the brake, the vehicle failed to start and the car went into park. I was unable to restart the car after holding the brake pedal down and pressing the start button multiple times. After many failed attempts, I …
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I was waiting at a stop light. The idle system kicked and the vehicle turned off, as expected. Upon lifting my foot off the brake, the vehicle failed to start and the car went into park. I was unable to restart the car after holding the brake pedal down and pressing the start button multiple times. After many failed attempts, I shut off the power to the vehicle, waited a min or so and restarted the vehicle. I then put the car in drive and continued thru the intersection. This was in a busy intersection and could have easily caused an accident, but thankfully it did not. This is the 3 time this has occurred with this vehicle.
NHTSA ODI #11747829
Mileage unknown · Jul 1, 2026
Electrical SystemEnginePower Train
The vehicle has an Auto Idle Stop no-restart/stalling issue. While stopped at a traffic light/intersection, Auto Idle Stop engaged. When attempting to proceed, the vehicle did not resume driving normally, shifted itself into Park, dashboard warning lights flashed, and the only way to move again was to turn the vehicle completely…
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The vehicle has an Auto Idle Stop no-restart/stalling issue. While stopped at a traffic light/intersection, Auto Idle Stop engaged. When attempting to proceed, the vehicle did not resume driving normally, shifted itself into Park, dashboard warning lights flashed, and the only way to move again was to turn the vehicle completely off and restart it. This left the vehicle disabled in traffic and created a serious rear-end collision/intersection hazard. The issue was confirmed by a Honda dealer on 06/26/2026 at approximately 11,804 miles. The repair order states that code P07AF was stored and that a snapshot showed a drop in cranking voltage due to a failing starter. The dealer advised that the starter must be replaced, but stated the starter is on severe backorder. The vehicle remains unrepaired. Honda customer service case #16464445. The vehicle is a low-mileage 2025 Honda Odyssey purchased new in April 2025 and used as a family vehicle to transport children. Prior Honda service records show maintenance was performed at approximately 9,800 miles, including a multi-point inspection, and the battery terminals/cables/mountings and battery condition were checked OK at that time. This appears related to NHTSA Engineering Analysis EA25004, “No Restart After Auto Start/Stop Engages,” involving 2018–2025 Honda Odyssey vehicles. The failed starter/vehicle is available for inspection upon request.
NHTSA ODI #11747651
Official recalls
2May 21, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Consequence & remedy
Consequence: Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Dec 17, 2025
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence & remedy
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA25004 · No Restart After Auto Start/stop Engages
Opened Mar 26, 2025 · No close date supplied
Status: open (inferred from source dates) · Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:crank/camshaft Position Sensor; Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software; Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (4)
Engine And Engine Cooling:engine:crank/camshaft Position Sensor
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.