NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
194 reportsClear category filterMileage unknown · Aug 10, 2026
Electrical SystemEngineUnknown Or Other
2025 Honda Odyssey with 21.5k miles on it. Pulled up to a stoplight after a 3 hour drive. Auto stop turned the van off. When the light turned green the van failed to restart. Put the vehicle in park, turned it off, waited a few seconds and attempted to re-start it. Van restarted but very sluggish, like the battery was dead.…
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2025 Honda Odyssey with 21.5k miles on it. Pulled up to a stoplight after a 3 hour drive. Auto stop turned the van off. When the light turned green the van failed to restart. Put the vehicle in park, turned it off, waited a few seconds and attempted to re-start it. Van restarted but very sluggish, like the battery was dead. Pulled in and parked. Van started normal the rest of the day. Took it to the dealer 2 days later. They noted the battery was a little low but no codes and no explanation for why it failed to restart. They checked alternator and starter and claim they are both good.
NHTSA ODI #11756065
Mileage unknown · Aug 7, 2026
Electrical SystemEngine
Vehicles turns off when the brake is pressed and does not turn back on. The van has to be put into park and the start button has to be hit 2-3 times before it will restart. This has happened 3 distinctive times where it was difficult to restart. We try to disable the start/stop system each time we drive. It has left us stranded …
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Vehicles turns off when the brake is pressed and does not turn back on. The van has to be put into park and the start button has to be hit 2-3 times before it will restart. This has happened 3 distinctive times where it was difficult to restart. We try to disable the start/stop system each time we drive. It has left us stranded at traffic lights for up to 20 seconds trying to restart the van, impeding traffic at high speed interchanges. The van does eventually restart but each time it feels like it’s getting more difficult. This problem first appeared about 1 year after purchasing the van with about 23k miles on it and now has 26k miles. There are warnings that display because the vehicle is still in drive when it shuts off and it needs to be placed back into park to restart it. It occurs the most during a long drive on the highway. It can be very jerky when it restarts, perhaps slamming into gear. It is available for inspection and I plan to go to the Honda dealership soon for a scheduled oil change. I have not been there since the 18k mile oil change.
NHTSA ODI #11755565
Mileage unknown · Aug 4, 2026
Electrical System
In approximately October 2025, while stopped at a traffic light, my 2025 Honda Odyssey's auto idle-stop system shut the engine off as designed. When I released the brake, the engine failed to restart. The vehicle remained disabled in active traffic for about one minute. After several attempts and shifting into Park, it finally r…
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In approximately October 2025, while stopped at a traffic light, my 2025 Honda Odyssey's auto idle-stop system shut the engine off as designed. When I released the brake, the engine failed to restart. The vehicle remained disabled in active traffic for about one minute. After several attempts and shifting into Park, it finally restarted. There were no warning lamps or messages beforehand. This put me and others at risk because the vehicle was unexpectedly immobilized at an intersection and could have been struck from behind. An authorized Honda dealer diagnosed the starter as causing a slow/no-start condition and replaced it under warranty on October 9, 2025, at 21,211 miles (repair order #192362). The problem has recurred. I began noticing hesitant or slow restarts and normally disable auto idle-stop because I am afraid the vehicle may again fail to restart. On August 4, 2026, at 40,990 miles, the same Honda dealer diagnosed the starter as needing replacement again (repair order #203412). The battery passed its reserve-capacity test. The dealer documented a 0.600-volt ground-side drop, a 0.275-volt positive-side drop, and onboard voltage falling to approximately 7 volts during restart. Honda TechLine directed the dealer to replace the starter (TechLine case #5009355). The vehicle and current starter are available for inspection. The original starter was retained or disposed of by the dealer after the first repair. American Honda case #16533911 is open. No police or insurance representatives inspected the vehicle.
NHTSA ODI #11754866
Mileage unknown · Aug 3, 2026
Electrical SystemUnknown Or Other
When the vehicle comes to an idle stop and brake is released, the vehicle shuts off and does not kick back on. Only solution in the moment to get the engine to restart is trying to start the car repeatedly until it comes back on. Vehicle has been looked at for this issue but they were unable to replicate the issue. Engine ligh…
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When the vehicle comes to an idle stop and brake is released, the vehicle shuts off and does not kick back on. Only solution in the moment to get the engine to restart is trying to start the car repeatedly until it comes back on. Vehicle has been looked at for this issue but they were unable to replicate the issue. Engine light will sometimes come on when this occurs. Other times the charging system light comes on, as well having multiple warning lights coming on at once. Causes a safety issue when it’s not restarting while in traffic. Issues started a few months after purchase. Took it into the dealer and they determined the throttle body needed to be replaced.
NHTSA ODI #11754473
Mileage unknown · Aug 3, 2026
Electrical SystemEnginePower Train
Incident Description: The vehicle entered an Auto Idle Stop event at a traffic light and stalled completely instead of restarting when the brake pedal was released. The red battery warning light illuminated, and the vehicle had to be shifted into Park and the ignition key cycled multiple times to eventually achieve a slow, slugg…
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Incident Description: The vehicle entered an Auto Idle Stop event at a traffic light and stalled completely instead of restarting when the brake pedal was released. The red battery warning light illuminated, and the vehicle had to be shifted into Park and the ignition key cycled multiple times to eventually achieve a slow, sluggish crank and engine restart in active traffic. Another vehicle was almost going to hit me from behind since red light turned to green when this happened, and that driver from far behind was thinking that my vehicle will start moving and did not slow down. That driver started honking and yelling. It was scary since I had 3 small kids in my vehicle. Dealership Diagnostics: I dropped off the vehicle at a local Honda Dealership to get this checked. From the invoice/service document, I see this note: Cause: Took several attempts but was able to duplicate concern of when vehicle goes into auto start stop it will not always restart, will have to cycle key. Noticed when it did restart it is slow to crank. Battery tested good, and had good reserve voltage. Used tech line as a resource and found this issue is caused by starter not having enough voltage to properly engage auto stop start. rec replacing starter. Correction: Replaced starter.
NHTSA ODI #11754469
Mileage unknown · Aug 3, 2026
Electrical SystemEngine
The Auto idle stop feature fails to restart the car during a stop. This happens intermittently but requires one to fully put the car in park and restart the car. This issue has caused concerns as I was at a stop light with a long line and did not know how to recover until I tried to full shutdown, set the car to park, and restar…
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The Auto idle stop feature fails to restart the car during a stop. This happens intermittently but requires one to fully put the car in park and restart the car. This issue has caused concerns as I was at a stop light with a long line and did not know how to recover until I tried to full shutdown, set the car to park, and restart.
NHTSA ODI #11754441
16,000 miles · Aug 3, 2026
Electrical SystemEngine And Engine Cooling
The contact owns a 2025 Honda Odyssey. The contact stated that the vehicle failed to restart after being turned off. The Auto START/STOP system failed to operate as needed. The contact stated that the battery was in good working order, but the starter was not operating as designed. The contact stated that the vehicle stalled whi…
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The contact owns a 2025 Honda Odyssey. The contact stated that the vehicle failed to restart after being turned off. The Auto START/STOP system failed to operate as needed. The contact stated that the battery was in good working order, but the starter was not operating as designed. The contact stated that the vehicle stalled while at a traffic light. The vehicle was restarted after another attempt with several unknown warning lights illuminated. The contact stated that the failure was associated with NHTSA Action Number: EA25004 (Engine and Engine Cooling). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 16,000.
NHTSA ODI #11754425
Mileage unknown · Aug 3, 2026
Electrical SystemEngine
My brand new vehicle continues to leave me stranded at stop lights because of the auto start stop system. Even though I have already taken it up to the dealership before and had it repaired. (There is a class action started over this)
NHTSA ODI #11754353
Mileage unknown · Aug 2, 2026
Electrical System
While driving my 2025 Honda Odyssey, the Auto Idle Stop system shut off the engine at a stop as designed, but the engine failed to restart when I released the brake pedal. This left the vehicle stalled at an intersection. No warning lights appeared. This has occurred 6 times. Dealer was contacted; service is scheduled
NHTSA ODI #11754289
Mileage unknown · Jul 31, 2026
Electrical SystemEngineUnknown Or Other
The van is experiencing the auto stop-start defect causing major safety issues for my family. The car stalls randomly at stop signs and stoplights and is unable to be restarted quickly, creating a major traffic and safety hazard. The car often will not turn on at start up. The dealer stated that it needed a new starter. Th…
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The van is experiencing the auto stop-start defect causing major safety issues for my family. The car stalls randomly at stop signs and stoplights and is unable to be restarted quickly, creating a major traffic and safety hazard. The car often will not turn on at start up. The dealer stated that it needed a new starter. Then said that Honda would not replace the starter until a tech looked at it. Then after several weeks still had not moved forward getting a tech. Then said to bring the van in for them to keep until they could get a tech, and offered a small car without room for the kids as a loaner for the indefinite amount of time they want to keep the van. There were no warning lights when it has happened. This issue is already being investigate by the NHTSA - Investigation Number EA25004. This is a known issue for Honda and I am unable to get a safe vehicle or get my vehicle fixed. Below, i have to choose a date for the incident, but this is ongoing and has happened on more dates that I can possibly log. It happens weekly, if not daily.
NHTSA ODI #11754054
Official recalls
2May 21, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Consequence & remedy
Consequence: Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Dec 17, 2025
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence & remedy
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA25004 · No Restart After Auto Start/stop Engages
Opened Mar 26, 2025 · No close date supplied
Status: open (inferred from source dates) · Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:crank/camshaft Position Sensor; Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software; Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (4)
Engine And Engine Cooling:engine:crank/camshaft Position Sensor
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
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