Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 12 of 98 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Forward Collision Avoidance. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
2 crash reports3 fire reports8 injury reports
What owners actually said
98 reports
Mileage unknown · Sep 5, 2023
StructureInjury
My child was inside the minivan in the 2nd row and pressed the close door button on the sliding door while holding their other hand on the door jamb near the handle on the interior frame. The door slid closed and smashed their hand hard, automatically latching the door with their hand crushed inside the door. This is possible be…
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My child was inside the minivan in the 2nd row and pressed the close door button on the sliding door while holding their other hand on the door jamb near the handle on the interior frame. The door slid closed and smashed their hand hard, automatically latching the door with their hand crushed inside the door. This is possible because their is a pinch sensor, but it is only on the outside edge of the door. So anything in between the door and the frame on the interior edge can be crushed hard without any sensor to detect and prevent it. I tested this with a flip flop and confirmed that it could be placed inside almost the entire width of the door and the door would still close with unrelenting full force. This does not seem to be a manufacturing defect, but instead seems to be a significant safety design defect and puts children or adults inside the vehicle at risk for injury including broken fingers.
While accelerating, well after a car far infront of me turned, the forward collision warning went off and automatically applied full breaks while I was accelerating slamming my legs into the dash. My kid has marks from his car seat. This is 3rd and most sever instance of this almost causing a severe crash behind me. While I hate…
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While accelerating, well after a car far infront of me turned, the forward collision warning went off and automatically applied full breaks while I was accelerating slamming my legs into the dash. My kid has marks from his car seat. This is 3rd and most sever instance of this almost causing a severe crash behind me. While I hate the automatic idle stop function and want it gone, it hasn’t worked in 4 week and randomly started doing it today and now stopped again. The AC in the seets also stopped working when temps hit 110 in Phoenix.
NHTSA ODI #11541512
Mileage unknown · Aug 18, 2023
Service Brakes
Less than Year and about 9800 miles Rotors and breaks pads got bad, Needs to be changed Normal driving NEW VAN Shouldn't have Rotors and Brakes PADS issue, seems to me really bad material used for Rotors.
NHTSA ODI #11539465
Mileage unknown · Aug 9, 2023
Forward Collision Avoidance
The automatic emergency braking system will apply the brakes and try to slow or stop the car when there is nothing in front of the vehicle. This could cause a car following to hit my vehicle because they would not expect my vehicle to suddenly slow or stop. The service center at my Honda dealership was told of the issue and sa…
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The automatic emergency braking system will apply the brakes and try to slow or stop the car when there is nothing in front of the vehicle. This could cause a car following to hit my vehicle because they would not expect my vehicle to suddenly slow or stop. The service center at my Honda dealership was told of the issue and said this was normal. They did not think the system needed to be looked at. The vehicle does not have any warning lights or messages. When the brake is applied my the vehicle the dash indicates that the brake has been applied.
NHTSA ODI #11537514
Mileage unknown · Aug 3, 2023
Seat Belts
We purchased a brand new Honda Odyssey and when driving my 7 year old son began playing with the seatbelt. The seatbelt became wrapped around his neck and went into locked position so it couldn’t be loosened. I thankfully was near a restaurant so was able to get scissors from them and had to cut the seatbelt off my sons neck to …
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We purchased a brand new Honda Odyssey and when driving my 7 year old son began playing with the seatbelt. The seatbelt became wrapped around his neck and went into locked position so it couldn’t be loosened. I thankfully was near a restaurant so was able to get scissors from them and had to cut the seatbelt off my sons neck to free him! It was terrifying that I couldn’t release the belt from his neck and I’m lucky I was able to get scissors to free him! The seatbelt should not automatically lock if retracted all the way! There should be a release button! I went to the dealership to get the seatbelt replaced and they are charging over a thousand dollars! Like I said, brand new van and I had no other option but to save my son from strangulation by cutting the seatbelt free!!!
NHTSA ODI #11536194
Mileage unknown · Jul 31, 2023
Electrical SystemVehicle Speed Control
On the display next to the speedometer, reading the vehicle lists, the speed limit for the road you were currently driving on. The speed limit listed by the car is often wrong. When it states the speed limit is 100 mph it is obvious to the driver that it is incorrect. However, when it states the speed limit is 65 mph, but the sp…
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On the display next to the speedometer, reading the vehicle lists, the speed limit for the road you were currently driving on. The speed limit listed by the car is often wrong. When it states the speed limit is 100 mph it is obvious to the driver that it is incorrect. However, when it states the speed limit is 65 mph, but the speed limit is actually 45 mph. This causes an issue because it’s very possible that the speed limit could be 65 miles an hour. I have called Honda about the issue at the corporate level and they have stated they are not aware of any problems and I have called our local dealership who claims they are very aware of these problems and that Honda does not have any way to fix this. I am concerned for my self, as well as my children, who are not very experienced drivers and are likely to trust the speed limit stated on the display of our brand new Odyssey van. This is very dangerous especially when the error that the display makes is almost always listing a much faster speed limit than the actual speed limit is. This has been happening since we purchased the car six weeks ago. I have attached several examples of where the speed limit. The car lists is obviously wrong. If I post any where it states a plausible speed limit, it would be hard to make the same point but those are the ones I’m most concerned about.
NHTSA ODI #11535432
Mileage unknown · Jun 29, 2023
Forward Collision Avoidance
While driving the collision system has activated when no apparent hazard is present.
NHTSA ODI #11529657
158 miles · Jun 27, 2023
Exterior Lighting
The contact owns a 2023 Honda Odyssey. The contact stated that the headlamps failed to properly illuminate the sides of the road on the driver’s and passenger’s side of the vehicle. There were no warning lights illuminated. The contact had spoken with the dealer to discuss trading the vehicle; however, the vehicle had not been t…
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The contact owns a 2023 Honda Odyssey. The contact stated that the headlamps failed to properly illuminate the sides of the road on the driver’s and passenger’s side of the vehicle. There were no warning lights illuminated. The contact had spoken with the dealer to discuss trading the vehicle; however, the vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 158.
NHTSA ODI #11529100
Mileage unknown · Jun 18, 2023
Forward Collision Avoidance
Driving with nothing in lane in front of vehicle brakes are applied. This has occurred several times.
NHTSA ODI #11527579
Mileage unknown · Apr 19, 2023
Forward Collision AvoidanceLane DepartureSteering
The problems occurred to a brand new 2023 Odyssey only few days (roughly 8 days) after purchase. I was driving the vehicle on road in my community, I came to a STOP sign and stopped, then I was about to turn right but found it was kind of difficult to turn, at same time I heard the sound of crack coming from underneath the stee…
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The problems occurred to a brand new 2023 Odyssey only few days (roughly 8 days) after purchase. I was driving the vehicle on road in my community, I came to a STOP sign and stopped, then I was about to turn right but found it was kind of difficult to turn, at same time I heard the sound of crack coming from underneath the steering wheel. I felt that I almost lost control of the vehicle if I did stop at STOP sign, anyway I was able to turn the vehicle as the speed was low and continued to drive slowly. Shortly, several warning icons lighted up on dashboard, including "Auto Engine Idle Stop System Problem", "Lane Keeping Assist Problem", "Adaptive Cruise Control Problem", "Charging System Problem". After that, I drove the vehicle to dealer as soon as I can and dropped the vehicle for diagnosis and repair. It has been 6 days since the vehicle was dropped at dealer and has not been repaired, I got email from service manager saying that the gauge control module was fault.
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Consequence & remedy
Consequence: Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence & remedy
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Odyssey and 2024 Acura RDX vehicles. The steering gear box assembly may not have been tightened properly, allowing water to enter the assembly and cause corrosion and binding gears.
Consequence & remedy
Consequence: Corroded and binding steering gears can result in a loss of steering control and increase the risk of a crash.
Remedy: Dealers will replace the electric power steering rack, free of charge. Owner notification letters were mailed April 4, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are LHU and FHT.
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Remedy: Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA25004 · No Restart After Auto Start/stop Engages
Opened Mar 26, 2025 · No close date supplied
Status: open (inferred from source dates) · Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:crank/camshaft Position Sensor; Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software; Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (4)
Engine And Engine Cooling:engine:crank/camshaft Position Sensor
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
2023 Honda Odyssey Problems, Complaints & Recalls | Skip That Year