NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
32 reportsMileage unknown · Sep 14, 2026
Electrical SystemEngineUnknown Or Other
I purchased a new 2022 Honda Insight from a dealership. The vehicle began shaking when I was driving and even stopped in the roadway several times. Honda has inspected and attempted to repair the vehicle but multiple people have indicated that the issue cannot be resolved and was sold to me as a faulty vehicle. Honda, specifical…
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I purchased a new 2022 Honda Insight from a dealership. The vehicle began shaking when I was driving and even stopped in the roadway several times. Honda has inspected and attempted to repair the vehicle but multiple people have indicated that the issue cannot be resolved and was sold to me as a faulty vehicle. Honda, specifically, the mediation department ([XXX]), has indicated that they would not be resolving the issue in any way. It is important to note that this occurred regardless of whether the check engine light was on or off. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11764143
42,500 miles · Aug 10, 2026
Forward Collision Avoidance
The contact owns a 2022 Honda Insight. The contact stated that while driving at an undisclosed speed, the Forward Collision Avoidance system independently activated, and the vehicle shuddered abnormally. No warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed; however, the cause of the failure was n…
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The contact owns a 2022 Honda Insight. The contact stated that while driving at an undisclosed speed, the Forward Collision Avoidance system independently activated, and the vehicle shuddered abnormally. No warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 42,500.
NHTSA ODI #11755902
59,000 miles · Jul 22, 2026
Electrical System
The contact owns a 2022 Honda Insight. The contact stated that while shifted into reverse, the rear-view camera failed to display a clear view image on the screen. No warning lights were illuminated. The contact stated that the center display made random selections without the screen being touched. The vehicle was taken to a loc…
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The contact owns a 2022 Honda Insight. The contact stated that while shifted into reverse, the rear-view camera failed to display a clear view image on the screen. No warning lights were illuminated. The contact stated that the center display made random selections without the screen being touched. The vehicle was taken to a local dealer where it was diagnosed and determined that the screen needed to be replaced. The contact stated that the vehicle was taken to the same dealer three times for the same failures and the vehicle was previously repaired. The vehicle was not repaired again. The manufacturer was made aware of the failure. The failure mileage was approximately 59,000.
NHTSA ODI #11752061
Mileage unknown · Jun 28, 2026
Electrical System
The radio is experiencing "ghost taps" as though someone invisible finger is pushing buttons on the radio, rifling through stations, making calls, or deleting navigation functions. It's very distracting as a driver.
NHTSA ODI #11747027
Mileage unknown · Mar 22, 2026
Electrical System
BCM Body Control Module failed/malfunctioned. We had to pay for the repair at DCH Honda Mission Valley. The car does not start when it is cold outside. Many times, my husband, who primarily drives the car, was stranded and would have to wait for the weather to warm up a bit and then eventually, the car would then start. The …
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BCM Body Control Module failed/malfunctioned. We had to pay for the repair at DCH Honda Mission Valley. The car does not start when it is cold outside. Many times, my husband, who primarily drives the car, was stranded and would have to wait for the weather to warm up a bit and then eventually, the car would then start. The dealership where we initially purchased the car new was able to determine, with the assistance of the corporation, that what we said happened. All the warning lamps/messages appeared every time this issue happened, beginning January 13, 2025.
NHTSA ODI #11726149
Mileage unknown · Dec 1, 2025
Fuel/propulsion System
This issue actually started in November of 2022. Driving down from the mountains the car started losing power. I took the car to the dealership on Monday. I was then advised that there was not an issue they could they could find. A few months later the car would not start. They replaced the battery and the issue was resolved (I …
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This issue actually started in November of 2022. Driving down from the mountains the car started losing power. I took the car to the dealership on Monday. I was then advised that there was not an issue they could they could find. A few months later the car would not start. They replaced the battery and the issue was resolved (I don’t recall the exact month the battery was replaced). November 29,2025, I started my car and when I accelerated to about 30+ miles the car started to hesitate and it felt as if the car was going to stop. The check engine light came on and stayed on. I had over a half a tank of gas and temperature was around 28-30 degrees. I drove the car for about 2 miles to fill up to make the drive to my house. The distance is about 170 miles. Once the tank was full, I started up with no issues of shaking/hesitation/loss of power. Monday December 1,2025, Two days later. Started the car. Check engine light came on/car was vibrating/hesitation when giving gas. Drove to the dealership for them to check what the issue is. I noticed there are two other reported issues with the same/similar issue. At this moment, I’m waiting for the dealership to advise what the issue is/how to resolve the issue. It would be beneficial if service bulletins were added in the recall section. That could help fix problems faster and help make recalls faster.
NHTSA ODI #11702271
Mileage unknown · Sep 12, 2025
Forward Collision Avoidance
Automatic brake system activated even though there were no cars in front of me or behind me. Car came to a complete stop which would have been a huge risk if someone was behind me. I have also had other instances where the auto brake would randomly activate and stop the car, but not as severe as a full stop on this one.
NHTSA ODI #11686784
Mileage unknown · Jul 19, 2025
Electrical SystemUnknown Or Other
Radio/infotainment touchscreen often freezes up and has phantom inputs, which can exit navigation and change the audio source. This causes huge distraction to the driver. The frustrating thing about this is that it's an intermittent issue, so the service center can't replicate it when I bring it in. This has been an ongoing issu…
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Radio/infotainment touchscreen often freezes up and has phantom inputs, which can exit navigation and change the audio source. This causes huge distraction to the driver. The frustrating thing about this is that it's an intermittent issue, so the service center can't replicate it when I bring it in. This has been an ongoing issue with many 3rd generation Insights, and I was told by the service center that Honda has an internal investigation going. I have brought my vehicle in to multiple service centers and none have been able to replicate or fix the issue.
NHTSA ODI #11674680
Mileage unknown · Jun 21, 2025
Unknown Or Other
The 2022 Honda Insight has an issue with "phantom touches" on the infotainment system. The system will frequently select buttons and change your screen, when no one is touching the panel. It will also freeze up, where you have no control over it. Why is this a safety hazard? Because when you're driving down the road and it ta…
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The 2022 Honda Insight has an issue with "phantom touches" on the infotainment system. The system will frequently select buttons and change your screen, when no one is touching the panel. It will also freeze up, where you have no control over it. Why is this a safety hazard? Because when you're driving down the road and it takes your map away, you are constantly fighting the system trying to get your directions back, and in the process, your attention is taken off the road. When it flips radio stations on you randomly, and you keep having to try to flip it back. When it randomly pulls up your phone contact list, you have to immediately hit the home button so it doesn't dial someone. This nonsense happens A LOT, and has been ongoing since I bought the car a few years ago, especially when it's warmer outside. The last time I was at my Honda dealer I asked them to look at it. They didn't know what was causing it, but said the firmware needed to be updated, so they did that and nothing changed. To get a full understanding of what it's like, I posted a few videos. Just watch the first 30 seconds of the first video and you will immediately understand what it's like driving with this (as I am driving in this video) and seeing the buttons randomly pressed by "phantom touches." In the second video you can see what happens when the screen changes but is frozen (no matter what I try it doesn't respond)... [XXX] .... [XXX] .... [XXX] .... Here is also one of several Reddit threads regarding the issue: [XXX] ... Like me, others haven't been given any straight answer from Honda. This needs to be recalled. It's a major distraction while driving! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11668344
50,400 miles · May 19, 2025
Visibility
The contact owns a 2022 Honda Insight. The contact stated that upon entering the vehicle, the contact noticed that the rear glass had shattered, but remained together. The contact stated that there was no visible impact on the glass. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was c…
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The contact owns a 2022 Honda Insight. The contact stated that upon entering the vehicle, the contact noticed that the rear glass had shattered, but remained together. The contact stated that there was no visible impact on the glass. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was contacted through voicemail. The manufacturer was not notified of the failure. The failure mileage was approximately 50,400.
NHTSA ODI #11661808
Official recalls
3May 21, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Consequence & remedy
Consequence: Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Dec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Nov 18, 2021
Honda (American Honda Motor Co.) is recalling certain 2021 Accord Sedan, Accord Hybrid, CR-V, Ridgeline, 2022 Insight and CR-V Hybrid vehicles. The automatic locking retractor on the second-row center seat belt assembly may deactivate improperly, which can result in an unsecured child restraint system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will replace the second-row center seat belt assembly, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Honda customer service at 1-888-234-2138.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA25002 · Inadvertent Automatic Emergency Braking
Opened Jan 17, 2025 · No close date supplied
Status: open (inferred from source dates) · Forward Collision Avoidance: Automatic Emergency Braking
On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 Honda Insight and 2019-2022 Honda Passport vehicles. The complainants allege activation of the AEB system with no apparent obstruction in the vehicle's path, resulting in rapid vehicle deceleration. Honda indicated that it is aware of a total of 412 reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and stated that some customers possibly had an inadequate understanding of the AEB system and its limitations. However, many consumer complaints received by ODI allege that Honda dealerships were unable to reproduce the condition or state that Honda dealerships informed the consumer that this is considered normal AEB operation. To date, ODI has received a total of 106 consumer complaints of inadvertent activation of AEB in the subject vehicles.In total, ODI reviewed 475 reports involving vehicles with unique VINs that may relate to the alleged defect. Of the reports reviewed by ODI, three (3) allege a crash caused by the inadvertent activation of AEB and two (2) allege injury. This Engineering Analysis is being opened to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. Further, the scope of the investigation is being expanded to include assessment of model year 2023 Honda Passport vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
PE24008 · Inadvertent Automatic Emergency Braking
Opened Mar 7, 2024 · Closed Jan 17, 2025
Status: closed (inferred from source dates) · Forward Collision Avoidance; Forward Collision Avoidance: Automatic Emergency Braking
On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 Honda Insight and 2019-2022 Honda Passport vehicles. The complainants allege activation of the AEB system with no apparent obstruction in the vehicle's path, resulting in rapid vehicle deceleration. Honda indicated that it is aware of a total of 412 reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and stated that some customers possibly had an inadequate understanding of the AEB system and its limitations. However, many consumer complaints received by ODI allege that Honda dealerships were unable to reproduce the condition or state that Honda dealerships informed the consumer that this is considered normal AEB operation. To date, ODI has received a total of 106 consumer complaints of inadvertent activation of AEB in the subject vehicles.In total, ODI reviewed 475 reports involving vehicles with unique VINs that may relate to the alleged defect. Of the reports reviewed by ODI, three (3) allege a crash caused by the inadvertent activation of AEB and two (2) allege injury. This Preliminary Evaluation is being upgraded to an Engineering Analysis (EA25002) to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. Further, the scope of the Engineering Analysis is being expanded to include assessment of model year 2023 Honda Passport vehicles. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (2)
Forward Collision Avoidance: Automatic Emergency Braking
On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 Honda Insight and 2019-2022 Honda Passport vehicles. The complainants allege activation of the AEB system with no apparent obstruction in the vehicle's path, resulting in rapid vehicle deceleration. Honda indicated that it is aware of a total of 412 reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and stated that some customers possibly had an inadequate understanding of the AEB system and its limitations. However, many consumer complaints received by ODI allege that Honda dealerships were unable to reproduce the condition or state that Honda dealerships informed the consumer that this is considered normal AEB operation. To date, ODI has received a total of 106 consumer complaints of inadvertent activation of AEB in the subject vehicles.In total, ODI reviewed 475 reports involving vehicles with unique VINs that may relate to the alleged defect. Of the reports reviewed by ODI, three (3) allege a crash caused by the inadvertent activation of AEB and two (2) allege injury. This Preliminary Evaluation is being upgraded to an Engineering Analysis (EA25002) to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. Further, the scope of the Engineering Analysis is being expanded to include assessment of model year 2023 Honda Passport vehicles. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Forward Collision Avoidance
On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 Honda Insight and 2019-2022 Honda Passport vehicles. The complainants allege activation of the AEB system with no apparent obstruction in the vehicle's path, resulting in rapid vehicle deceleration. Honda indicated that it is aware of a total of 412 reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and stated that some customers possibly had an inadequate understanding of the AEB system and its limitations. However, many consumer complaints received by ODI allege that Honda dealerships were unable to reproduce the condition or state that Honda dealerships informed the consumer that this is considered normal AEB operation. To date, ODI has received a total of 106 consumer complaints of inadvertent activation of AEB in the subject vehicles.In total, ODI reviewed 475 reports involving vehicles with unique VINs that may relate to the alleged defect. Of the reports reviewed by ODI, three (3) allege a crash caused by the inadvertent activation of AEB and two (2) allege injury. This Preliminary Evaluation is being upgraded to an Engineering Analysis (EA25002) to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. Further, the scope of the Engineering Analysis is being expanded to include assessment of model year 2023 Honda Passport vehicles. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
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