Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 68 of 686 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Visibility/wiper. Review the 319 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 78 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Visibility. Review the 78 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
7 crash reports0 fire reports4 injury reports
What owners actually said
686 reports
Mileage unknown · Oct 24, 2023
Unknown Or Other
My daughter and I were driving down a highway when we felt and heard a very loud boom followed by the sound of my rear glass falling into the back of my car. We drove to a safe location and notified the police of what happened as we were unsure if something or someone had done something to my car. The Franklin County Sheriff’s o…
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My daughter and I were driving down a highway when we felt and heard a very loud boom followed by the sound of my rear glass falling into the back of my car. We drove to a safe location and notified the police of what happened as we were unsure if something or someone had done something to my car. The Franklin County Sheriff’s office did come out and take a report. We didn’t find any damage to the body of my car only the shattered back window with zero evidence of any object causing this. I have turned it into my insurance and I am waiting for my back window to be replaced.
NHTSA ODI #11551615
Mileage unknown · Oct 24, 2023
Visibility/wiper
- Rear windshield completely shattered while parked outside a shop for less than 5 minutes. Car was totally visible and it appears the window shattered on its own as there were no objects found inside the car. The HR-V forum site online (linked below) is showing many complaints with the exact same problem and showing photos that…
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- Rear windshield completely shattered while parked outside a shop for less than 5 minutes. Car was totally visible and it appears the window shattered on its own as there were no objects found inside the car. The HR-V forum site online (linked below) is showing many complaints with the exact same problem and showing photos that look exactly like my car does. [XXX] - My rear vision was impaired while driving to a safe location. Had it shattered while I was driving, it could have caused a serious accident, or if I had a passenger in my backseat, they could have been hit with broken glass. Car is also exposed to elements until it can be fix, which will be at least a week. - Dealership claimed there was no recall and that any repair would be billable and recommended I go through my insurance. -Vehicle has not been inspected. I will be having it repaired by Safelite Auto Glass. - No warnings of any kind. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11551558
Mileage unknown · Oct 24, 2023
Visibility/wiper
The rear glass exploded on its own while driving after using the defogger. There were no objects that hit it.
NHTSA ODI #11551527
Mileage unknown · Oct 23, 2023
Visibility/wiper
Walked outside from leaving work to see back windshield had spontaneously shattered
NHTSA ODI #11551487
7,300 miles · Oct 23, 2023
Visibility
The contact owns a 2023 Honda HR-V. The contact stated that while the vehicle was parked, the rear windshield fractured. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 7,300.
NHTSA ODI #11551472
Mileage unknown · Oct 23, 2023
Unknown Or Other
- My backwind windshield spontaneously shattered in my 2023 Honda HRV. This is a confirmed defect in the vehicle. My safety and the safety of my passenger was put at risk, because this incident happened while we were driving down the freeway. There were NO warnings before the vehicle malfunctioned. - Honda accepted responsibi…
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- My backwind windshield spontaneously shattered in my 2023 Honda HRV. This is a confirmed defect in the vehicle. My safety and the safety of my passenger was put at risk, because this incident happened while we were driving down the freeway. There were NO warnings before the vehicle malfunctioned. - Honda accepted responsibility for the faulty rear windshield and repaired it for free on 10/10/23. - Honda did NOT provide me with a loaner vehicle and they are refusing to reimburse me for my travel/Uber expenses during the time my car was damages/inoperable. My expenses amount to around $263.00. Can someone please help me get reimbursed since the vehicle defect was not my fault and confirmed by Honda?
NHTSA ODI #11551469
Mileage unknown · Oct 23, 2023
Unknown Or Other
Rear window exploded when using defective rear defroster.
NHTSA ODI #11551293
Mileage unknown · Oct 23, 2023
Visibility/wiper
The car's rear window blew out on its own while parking. Nothing hit it.
NHTSA ODI #11551288
Mileage unknown · Oct 22, 2023
Visibility/wiper
Rear windshield shattered shortly after parking car in apartment complex lot. I had just exited the vehicle when I heard a loud smashing sound. Nothing had any impact with the windshield. I was running the rear defrosting previously while driving on the freeway about 10 mins prior to parking.
NHTSA ODI #11551213
Mileage unknown · Oct 21, 2023
Visibility/wiper
Similar to many people with their submissions, my rear windshield exploded this morning. It was about 60 degrees Fahrenheit and I turned on the defroster. After turning it off, I drove out of my neighborhood at 25 mph and then went up to 35 mph when I suddenly heard an explosion. Thankfully, there’s a gas station I could pull ov…
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Similar to many people with their submissions, my rear windshield exploded this morning. It was about 60 degrees Fahrenheit and I turned on the defroster. After turning it off, I drove out of my neighborhood at 25 mph and then went up to 35 mph when I suddenly heard an explosion. Thankfully, there’s a gas station I could pull over to to assess the damage because I thought it might’ve been a blown out tire. When I did look in my rear view mirror, the glass was completely shattered from the inside. The pieces started falling off into my trunk. From what it seems like the consensus is possibly due to the defroster. However, I wasn’t aware this was a problem that’s been going on. It’s not like I could’ve predicted that the glass would shatter. Luckily no one was sitting in the back of my car.
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Consequence & remedy
Consequence: Difficulty steering can increase the risk of a crash.
Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Accord and HR-V vehicles. The front seat belt pretensioners may be missing the rivet that secures the quick connector and wire plate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," 209, "Seat Belt Assembles," and 210, "Seat Belt Assembly Anchorages."
Consequence & remedy
Consequence: A seat belt pretensioner missing a rivet will not properly restrain the occupant, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and replace the seat belt pretensioner assemblies as necessary, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are MG7 and NG5.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
RQ24006 · Front Seat Belt Assemblies May Be Missing The Rivet That Secures The Quick Connector And Wire Plate
On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.
Additional source detail variants (2)
Seat Belts:front
On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.
Seat Belts
On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.
2023 Honda HR-V Problems, Complaints & Recalls | Skip That Year
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