Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 68 of 686 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Visibility/wiper. Review the 319 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 78 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Visibility. Review the 78 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
7 crash reports0 fire reports4 injury reports
What owners actually said
686 reports
Mileage unknown · Nov 2, 2023
Steering
Intermittently, the steering wheel feels 'sticky' and any steering adjustments feel jerky. It's as if pressure builds up preventing typical steering adjustments from feeling smooth as they should. I just started experiencing the problem recently again when the temperature dropped below 70F. The problem also seems worse when …
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Intermittently, the steering wheel feels 'sticky' and any steering adjustments feel jerky. It's as if pressure builds up preventing typical steering adjustments from feeling smooth as they should. I just started experiencing the problem recently again when the temperature dropped below 70F. The problem also seems worse when driving on the highway, which is particularly concerning. Yes, I think Honda needs to address this for safety. Simple lane changes and steering adjustments should not be this difficult. I have owned over a dozen vehicles, and this is the first time I have ever experienced this. Especially with a vehicle with less than 20K on it.
NHTSA ODI #11553153
Mileage unknown · Nov 2, 2023
Visibility/wiper
Wife was driving to work this morning when the back windshield suddenly shattered. No impact from road debris was involved nor was any warning issued by the vehicle.
NHTSA ODI #11553145
Mileage unknown · Nov 1, 2023
Visibility/wiper
The back (rear) window spontaneously shattered without cause. The vehicle was not in motion at the time of the incident, and nothing stuck the window. The safety of the occupants was put at risk from the pieces of glass which fell throughout the inside of the vehicle. Additionally, if the vehicle was in motion, when this occurr…
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The back (rear) window spontaneously shattered without cause. The vehicle was not in motion at the time of the incident, and nothing stuck the window. The safety of the occupants was put at risk from the pieces of glass which fell throughout the inside of the vehicle. Additionally, if the vehicle was in motion, when this occurred the loud noise of the window breaking may have caused the driver to become distracted and cause an accident. The car is available for inspection, but is scheduled for repair in the next day or two. An insurance claim was filed, but no representative is coming to inspect. There was no notice or warning prior to the window failing.
NHTSA ODI #11553097
Mileage unknown · Nov 1, 2023
Visibility/wiper
After turning on my defroster, my hatch window spontaneously popped and shattered. No marks of anything hitting my window.
NHTSA ODI #11553033
7,500 miles · Nov 1, 2023
Visibility
The contact owns a 2023 Honda HR-V. The contact stated that when the vehicle was started, the rear window shattered. The contact stated that there was no impact to have caused the window to shatter. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 7,50…
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The contact owns a 2023 Honda HR-V. The contact stated that when the vehicle was started, the rear window shattered. The contact stated that there was no impact to have caused the window to shatter. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 7,500.
NHTSA ODI #11552984
Mileage unknown · Nov 1, 2023
Visibility/wiper
I was traveling roughly 20 mph on a smooth road with no traffic just after 7:00AM . The temperature was in the 30’s (F) and it had snowed so I had the rear defrost setting on. The rear windshield spontaneously shattered, I was not underneath any trees and I did not locate any foreign objects in the trunk or near the rear of the …
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I was traveling roughly 20 mph on a smooth road with no traffic just after 7:00AM . The temperature was in the 30’s (F) and it had snowed so I had the rear defrost setting on. The rear windshield spontaneously shattered, I was not underneath any trees and I did not locate any foreign objects in the trunk or near the rear of the vehicle. Luckily no one was in the back seat or they may have been showered with glass fragments. There was also no traffic on the street or I could have been involved in an accident from the stimulus.
NHTSA ODI #11552971
Mileage unknown · Oct 31, 2023
Unknown Or Other
Used my defroster in my car to defrost the front in back windows. Back window completely shattered. Not only did it put myself at risk, it also put others in the road at risk. This could have caused me to be distracted and have an accident or glass could have flown at someone else’s car. There were no warnings that the glass wou…
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Used my defroster in my car to defrost the front in back windows. Back window completely shattered. Not only did it put myself at risk, it also put others in the road at risk. This could have caused me to be distracted and have an accident or glass could have flown at someone else’s car. There were no warnings that the glass would randomly shatter. I contacted my dealer about this but have not received a response.
NHTSA ODI #11552946
Mileage unknown · Oct 31, 2023
Visibility/wiper
Car sitting in driveway at home and back window shattered. No force to it or nothing that hit it
NHTSA ODI #11552906
Mileage unknown · Oct 31, 2023
Visibility/wiper
Rear window of vehicle, above rear license plate, found shattered in garage this morning. The car has been in a closed garage since Sunday,2 days ago. On Sunday it was a rainy day and the rear window defroster was on, parked in the garage and closed the door. This morning temp outside went to 32f. I went out to get in the vehi…
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Rear window of vehicle, above rear license plate, found shattered in garage this morning. The car has been in a closed garage since Sunday,2 days ago. On Sunday it was a rainy day and the rear window defroster was on, parked in the garage and closed the door. This morning temp outside went to 32f. I went out to get in the vehicle around 10:15am and found window shattered.
NHTSA ODI #11552849
Mileage unknown · Oct 31, 2023
Visibility/wiper
I was driving to work this morning and was almost there when I heard a loud noise/smash. I look in my rearview mirror and see the entire rear windshield to be shattered. It shattered on its own, nothing was pelted at my vehicle (I checked the trunk of the car to be sure) and no rear defroster was on when this happened. This is c…
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I was driving to work this morning and was almost there when I heard a loud noise/smash. I look in my rearview mirror and see the entire rear windshield to be shattered. It shattered on its own, nothing was pelted at my vehicle (I checked the trunk of the car to be sure) and no rear defroster was on when this happened. This is crazy that a recall hasn’t been issued as of yet for this issue since it looks like so many people are having this happen to them. It is not safe and also isn’t something we should be worrying about when having a brand new vehicle.
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Consequence & remedy
Consequence: Difficulty steering can increase the risk of a crash.
Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Accord and HR-V vehicles. The front seat belt pretensioners may be missing the rivet that secures the quick connector and wire plate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," 209, "Seat Belt Assembles," and 210, "Seat Belt Assembly Anchorages."
Consequence & remedy
Consequence: A seat belt pretensioner missing a rivet will not properly restrain the occupant, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and replace the seat belt pretensioner assemblies as necessary, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are MG7 and NG5.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
RQ24006 · Front Seat Belt Assemblies May Be Missing The Rivet That Secures The Quick Connector And Wire Plate
On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.
Additional source detail variants (2)
Seat Belts:front
On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.
Seat Belts
On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.
2023 Honda HR-V Problems, Complaints & Recalls | Skip That Year
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