Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 68 of 686 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Visibility/wiper. Review the 319 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 78 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Visibility. Review the 78 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
7 crash reports0 fire reports4 injury reports
What owners actually said
686 reports
Mileage unknown · Jan 8, 2024
Unknown Or Other
I drove approximately three miles with my rear window defogger on. I parked in the garage (always parked in garage). The next morning I came out to a shattered rear window! Not using the defogger is not an option in Western New York. I am concerned of the safety aspect, if this happens while driving. Rear window seems very t…
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I drove approximately three miles with my rear window defogger on. I parked in the garage (always parked in garage). The next morning I came out to a shattered rear window! Not using the defogger is not an option in Western New York. I am concerned of the safety aspect, if this happens while driving. Rear window seems very thin. I have pictures of the window. I had no warning or sounds previously. Vehicle only has 6800 miles on it. I'm currently waiting for a replacement window.
NHTSA ODI #11564280
Mileage unknown · Jan 8, 2024
Steering
We purchased this HR-V last year for my son. He has been driving it back and forth to school at a max of 35mph most of the time. We had to drive to Birmingham and probably the first time actually at speeds of 55mph or more. The steering didn't feel right. it seemed as if it was sticking in it's current position and took more eff…
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We purchased this HR-V last year for my son. He has been driving it back and forth to school at a max of 35mph most of the time. We had to drive to Birmingham and probably the first time actually at speeds of 55mph or more. The steering didn't feel right. it seemed as if it was sticking in it's current position and took more effort to turn it, When it would finally turn it felt like it would ratchet over. I watched it carefully throughout the drive. When we got home, I took the vehicle in to the dealer for its first service, to accomplish a safety recall on the seat belts and asked them to look at the steering as well. It appears that this vehicle was having the same failure of the steering gearbox that has affected Civic, CR-V and Acura Integra models prompting a recall. And in fact, as we are waiting for the dealer to repair this vehicle with less than 4000 miles, they confirmed this gearbox is not available because it is the same gearbox as those models use. My concern is that this problem is affecting this model of vehicle as well, and probably any vehicle that has this same part.
NHTSA ODI #11564255
Mileage unknown · Jan 8, 2024
Visibility/wiper
I was on the road for about 5 minutes when there was a load bang I was not sure what happened then a I drove crack crack so I pulled over to look at and saw a big hole in my back window. No body was around when it happened.
NHTSA ODI #11564097
Mileage unknown · Jan 8, 2024
Unknown Or OtherVisibility/wiper
Closed my front passenger side door and the rear hatchback glass completely shattered. Hundreds of pieces of shattered glass were now inside the rear lift gate section of my vehicle. The glass shattered around the edges and in the center. Some remained around the edges but continued to fall out at the slightest movement, such a…
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Closed my front passenger side door and the rear hatchback glass completely shattered. Hundreds of pieces of shattered glass were now inside the rear lift gate section of my vehicle. The glass shattered around the edges and in the center. Some remained around the edges but continued to fall out at the slightest movement, such as when I got in the vehicle and closed my door to call the dealership. Contacted my dealership who said there were no recalls on my vehicle and they stated they had not heard of this, though I've seen many similar complaints here. Dealership suggested I place a claim through my insurance company. It hardly seems fair to me that my insurance should foot the bill for an obvious manufacturing defect on Honda's part.
NHTSA ODI #11564083
Mileage unknown · Jan 7, 2024
Visibility/wiperInjury
Rear windshield was exploded while the vehicle is not in motion
NHTSA ODI #11564047
Mileage unknown · Jan 7, 2024
Unknown Or Other
Side window shattered on its own. Luckily it was parked and no one was inside the vehicle. This will be the second time, same story, just a different window with this car.
NHTSA ODI #11564025
Mileage unknown · Jan 7, 2024
Steering
Sticky Steering. Steering wheel provides resistance when turned and causes sudden jerky changes in direction of travel. Even though direction change is minimal it causes constant steering wheel adjustment. The symptom occurs at all speeds from a slow roll to highway speeds. Vehicle has 10,890 miles on it.
NHTSA ODI #11564015
Mileage unknown · Jan 7, 2024
Unknown Or OtherVisibility/wiper
Rear windshield suddenly cracked and completely shattered.
NHTSA ODI #11564010
Mileage unknown · Jan 5, 2024
Unknown Or OtherVisibility/wiper
The rear window spontaneously shattered today. It was a cold morning approximately 35 degrees. Car was auto-started to warm it up. After driving the care for approximately 1/2 mile and while stopped at a stop light, the rear glass spontaneously shattered.
NHTSA ODI #11563855
Mileage unknown · Jan 5, 2024
Visibility/wiper
Vehicle was parked outside workplace during the work day. Upon returning to the vehicle the rear glass is completely shattered, only being held together by the tint. The vehicle was parked in front of the workplace cameras which prove there was no vandalism or outside cause for the rear glass to shatter.
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Consequence & remedy
Consequence: Difficulty steering can increase the risk of a crash.
Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Accord and HR-V vehicles. The front seat belt pretensioners may be missing the rivet that secures the quick connector and wire plate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," 209, "Seat Belt Assembles," and 210, "Seat Belt Assembly Anchorages."
Consequence & remedy
Consequence: A seat belt pretensioner missing a rivet will not properly restrain the occupant, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and replace the seat belt pretensioner assemblies as necessary, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are MG7 and NG5.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
RQ24006 · Front Seat Belt Assemblies May Be Missing The Rivet That Secures The Quick Connector And Wire Plate
On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.
Additional source detail variants (2)
Seat Belts:front
On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.
Seat Belts
On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.
2023 Honda HR-V Problems, Complaints & Recalls | Skip That Year
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