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2023 Honda HR-V

Owner reports · Recalls · Investigations

More warning signs than most HR-V years

Owner complaints for the 2023 Honda HR-V are substantially higher than the model-year median of 97.

About this comparison →

How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 68 of 686 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Visibility/wiper. Review the 319 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 78 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility. Review the 78 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports0 fire reports4 injury reports

Visibility complaints

78 reports
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13,462 miles · Dec 21, 2023
Visibility

The contact owns a 2023 Honda HR-V. The contact stated while driving approximately 60 MPH, the contact heard an abnormal sound like a bang or an explosion. The contact looked in the rear-view mirror and saw that the center of the rear windshield had shattered. The contact arrived at her destination and became aware that the shat…

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The contact owns a 2023 Honda HR-V. The contact stated while driving approximately 60 MPH, the contact heard an abnormal sound like a bang or an explosion. The contact looked in the rear-view mirror and saw that the center of the rear windshield had shattered. The contact arrived at her destination and became aware that the shattered glass was scattered inside the rear compartment of the vehicle. The contact stated that there was a burning plastic odor inside the vehicle however, the contact had not activated the rear windshield defroster. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or glass repair shop. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 13,642.

NHTSA ODI #11561260

16,000 miles · Dec 18, 2023
Visibility

The contact owns a 2023 Honda HR-V. The contact stated that while her child was driving at an undisclosed speed, the rear windshield shattered without impact. There was an abnormal booming sound heard. The contact stated that the windshield had fractured into tiny pieces. The local dealer was not contacted. The vehicle was not d…

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The contact owns a 2023 Honda HR-V. The contact stated that while her child was driving at an undisclosed speed, the rear windshield shattered without impact. There was an abnormal booming sound heard. The contact stated that the windshield had fractured into tiny pieces. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 16,000. The VIN was not available.

NHTSA ODI #11560635

Mileage unknown · Dec 16, 2023
Visibility

About 10am in Dec 14th, there was something is broken sound after closing my car door, and when I turn around to check what happened, the rear windshield of car is shartted. It's obviously to see the cracks is started from sides. And excluding the man-made and natural possibilities, I think it is the bad quality of rear for vehi…

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About 10am in Dec 14th, there was something is broken sound after closing my car door, and when I turn around to check what happened, the rear windshield of car is shartted. It's obviously to see the cracks is started from sides. And excluding the man-made and natural possibilities, I think it is the bad quality of rear for vehicle. Before founding this component, my car is normally working on the night of Dec 13th. I only opened “rear” to heat in order to get a better rear view. And then I parked in front of my house. The only one factor I can ensure causing this in my mind is the problems with the quality and with the rear system. Never a car window is easily shattered because of heat rear. Although it’s no hurt happened, the bad quality of rear windshield is probably increase dangerous level if the vehicle is heated rear during a rainy day while driving. Before the rear windshield is shattered, about a week ago, the rear system seems not working to remove mist well. I had reported this situation to insurance and the dealer, but the dealer think it’s caused by natural reason or man-made. And all the repair fee is paid by myself, I don’t think it’s reasonable, and they told me they cannot replace the glass as soon as possible because it’s back-ordered. It makes huge inconvenience to me. (Hope to report this as a record if Honda can realize a “small” but big issue later)

NHTSA ODI #11560399

12,000 miles · Dec 15, 2023
Visibility

The contact owns a 2023 Honda HR-V. The contact stated that while the vehicle was parked, and the contact was inside a store, the contact then approached the vehicle and heard an abnormally loud sound coming from the vehicle. The contact approached the vehicle and became aware that the rear windshield was fractured. The vehicle …

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The contact owns a 2023 Honda HR-V. The contact stated that while the vehicle was parked, and the contact was inside a store, the contact then approached the vehicle and heard an abnormally loud sound coming from the vehicle. The contact approached the vehicle and became aware that the rear windshield was fractured. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 12,000.

NHTSA ODI #11560263

6,800 miles · Dec 14, 2023
Visibility

The contact owns a 2023 Honda HR-V. The contact stated while driving 35 MPH, the rear windshield fractured without impact. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 6,800. The VIN was u…

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The contact owns a 2023 Honda HR-V. The contact stated while driving 35 MPH, the rear windshield fractured without impact. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 6,800. The VIN was unavailable.

NHTSA ODI #11560062

12,057 miles · Dec 12, 2023
Electrical SystemVisibility

The contact owns a 2023 Honda HR-V. The contact stated that after remotely starting the vehicle and activating the rear window defroster, moments later the rear glass hatchback window exploded outward from the vehicle. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the…

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The contact owns a 2023 Honda HR-V. The contact stated that after remotely starting the vehicle and activating the rear window defroster, moments later the rear glass hatchback window exploded outward from the vehicle. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 12,057.

NHTSA ODI #11559650

18,000 miles · Dec 7, 2023
Visibility

The contact owns a 2023 Honda HR-V. The contact stated while entering the vehicle and sitting in the driver’s seat, the contact heard a crackling sound. The contact looked behind and saw that the rear windshield was fracturing into pieces starting on the driver's side at the edge where the windshield was attached to the frame at…

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The contact owns a 2023 Honda HR-V. The contact stated while entering the vehicle and sitting in the driver’s seat, the contact heard a crackling sound. The contact looked behind and saw that the rear windshield was fracturing into pieces starting on the driver's side at the edge where the windshield was attached to the frame at a mid-level height. The contact stated that the shattering continued across the rear windshield. The contact stated that only the outer edges of the windshield remained attached to the frame, the rest of the rear windshield was in pieces inside the rear cargo compartment. The contact called the insurance provider and had the rear windshield replaced. The vehicle was repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 18,000.

NHTSA ODI #11559033

17,000 miles · Nov 24, 2023
Visibility

The contact owns a 2023 Honda HR-V. The contact stated that after parking the vehicle and then later returning to the vehicle, the contact discovered that the rear liftgate window had shattered. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 17,0…

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The contact owns a 2023 Honda HR-V. The contact stated that after parking the vehicle and then later returning to the vehicle, the contact discovered that the rear liftgate window had shattered. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 17,000.

NHTSA ODI #11556615

Mileage unknown · Nov 16, 2023
Visibility

What component or system failed or malfunctioned, and is it available for inspection upon request? Rear windshield How was your safety or the safety of others put at risk? yes Has the problem been reproduced or confirmed by a dealer or independent service center? Not sure Has the vehicle or component been inspected by the manuf…

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What component or system failed or malfunctioned, and is it available for inspection upon request? Rear windshield How was your safety or the safety of others put at risk? yes Has the problem been reproduced or confirmed by a dealer or independent service center? Not sure Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No Used my Honda HR-V 2023, to pick up my partner, I used the defroster on the way to the location, which was a 10 minute ride. Came back home which took another 10 min, parked outside in our driveway then heard a loud crack went to investigate and saw that it was the rear windshield that shattered completely.

NHTSA ODI #11555428

Mileage unknown · Nov 16, 2023
Visibility

My rear glass shattered on its own.I got off work got in the car closed the-drivers side front door and the rear glass shattered. it was not bumped or hit by anything. I called Honda dealership and luckily I has extra warranty that will cover the cost of the replacement window.

NHTSA ODI #11555421

Official recalls

3

24V744000 · Steering

Oct 3, 2024

Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.

Consequence & remedy

Consequence: Difficulty steering can increase the risk of a crash.

Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.

23V858000 · Fuel System, Gasoline:delivery:fuel Pump

Dec 18, 2023

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Consequence & remedy

Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

23V782000 · Seat Belts:front

Nov 21, 2023

Honda (American Honda Motor Co.) is recalling certain 2023-2024 Accord and HR-V vehicles. The front seat belt pretensioners may be missing the rivet that secures the quick connector and wire plate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," 209, "Seat Belt Assembles," and 210, "Seat Belt Assembly Anchorages."

Consequence & remedy

Consequence: A seat belt pretensioner missing a rivet will not properly restrain the occupant, increasing the risk of injury during a crash.

Remedy: Dealers will inspect and replace the seat belt pretensioner assemblies as necessary, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are MG7 and NG5.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ24006 · Front Seat Belt Assemblies May Be Missing The Rivet That Secures The Quick Connector And Wire Plate

Opened Apr 4, 2024 · Closed Mar 26, 2025

Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front

On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.

Additional source detail variants (2)

Seat Belts:front

On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.

Seat Belts

On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.