I was driving at night with my rear defogger on, then when I got home and the vehicle was parked, I heard the rear window shattering, nothing at all hit it, it was spontaneous, I looked online because I was confused and found that other 2023 Honda HR-V owners had this happen to them. I called my local dealership and they told me…
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I was driving at night with my rear defogger on, then when I got home and the vehicle was parked, I heard the rear window shattering, nothing at all hit it, it was spontaneous, I looked online because I was confused and found that other 2023 Honda HR-V owners had this happen to them. I called my local dealership and they told me that this is a known issue by Honda but that they did not make an public announcement regarding this. If somebody had been in the rear seat, near the trunk, or actively unloading the trunk they could have been injured.
NHTSA ODI #11526396
Mileage unknown · Jun 10, 2023
Visibility/wiper
My back windshield exploded while sitting in my car. There was no impact to the window. It shattered from the inside out.
NHTSA ODI #11526354
Mileage unknown · May 24, 2023
Visibility/wiper
While at a stoplight on a 45 degree morning with rear defroster on back window shattered outward with no warning or impact
NHTSA ODI #11523755
Mileage unknown · May 21, 2023
Visibility/wiper
My back window broke while i was parked outside my house sitting inside the vehicle with the A/C off. This made no sense whatsoever, yet my insurance didn’t cover back glasses so i had to pay fully out of pocket for the glass from Honda & then had to find myself someone to install it because not even the Honda i purchased it fro…
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My back window broke while i was parked outside my house sitting inside the vehicle with the A/C off. This made no sense whatsoever, yet my insurance didn’t cover back glasses so i had to pay fully out of pocket for the glass from Honda & then had to find myself someone to install it because not even the Honda i purchased it from installed back glasses, only front ones, they said. I really hope they do look into this because it’s really a shame all the struggle i had to go through for no reason, specially after the love i had for this vehicle.
NHTSA ODI #11523123
Mileage unknown · May 7, 2023
Visibility/wiper
The rear windshield shattered while my family and I were inside the vehicle. We were parked in a residential area when it happened.
NHTSA ODI #11520842
Mileage unknown · Apr 29, 2023
Electrical SystemVisibility/wiper
I was driving on the freeway and my rear window shattered. There was no potholes or cars next to me. I had turned off the rear defroster 2 miles before it shattered. Sometimes the driver side and passenger windows wont go all the way up. They stop and go back down.
NHTSA ODI #11519550
Mileage unknown · Apr 11, 2023
StructureVisibility/wiper
My car was parking on normal rainy day and my back glass explode
NHTSA ODI #11516565
Mileage unknown · Mar 16, 2023
Visibility/wiper
UNKNOWN My rear windshield popped/shattered as I was driving on a rural highway at roughly 60 mph. I did not go under an over pass and there were no other cars nearby. The window simply exploded seemingly spontaneously. I believe I had the rear window defroster going at the time or shortly before as it was a cold day. It has no…
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UNKNOWN My rear windshield popped/shattered as I was driving on a rural highway at roughly 60 mph. I did not go under an over pass and there were no other cars nearby. The window simply exploded seemingly spontaneously. I believe I had the rear window defroster going at the time or shortly before as it was a cold day. It has not been inspected by Honda. There were no warning lamps or messages and there were no apparent issues with the rear window before it broke.
NHTSA ODI #11512126
Mileage unknown · Mar 14, 2023
Unknown Or OtherVisibility/wiper
Back window shattered with no impact. Was told it is a flaw in the rear defrost.
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Consequence & remedy
Consequence: Difficulty steering can increase the risk of a crash.
Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Accord and HR-V vehicles. The front seat belt pretensioners may be missing the rivet that secures the quick connector and wire plate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," 209, "Seat Belt Assembles," and 210, "Seat Belt Assembly Anchorages."
Consequence & remedy
Consequence: A seat belt pretensioner missing a rivet will not properly restrain the occupant, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and replace the seat belt pretensioner assemblies as necessary, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are MG7 and NG5.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
RQ24006 · Front Seat Belt Assemblies May Be Missing The Rivet That Secures The Quick Connector And Wire Plate
On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.
Additional source detail variants (2)
Seat Belts:front
On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.
Seat Belts
On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.
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