The rear window of my one year old 2023 HrV suddenly shattered, thankfully while vehicle was parked. No impact to glass or reasoning, I filed an incident report with police out of concern, they had never seen anything like it but stated it was not due to any object impact. This happened right on Christmas weekend, leaving me wit…
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The rear window of my one year old 2023 HrV suddenly shattered, thankfully while vehicle was parked. No impact to glass or reasoning, I filed an incident report with police out of concern, they had never seen anything like it but stated it was not due to any object impact. This happened right on Christmas weekend, leaving me without a safe car to drive which ruined some of plans and dealership was unable to assist but associate did mention she’s seen another customer with same issue and there are many similar instances online. I could’ve been driving or had my boy in the backseat when this happened. There seems to be some issue with the pressure points and placement of the window, frightening this can happen again. No warning lights triggered for this particular scenario. Please issue recall.
NHTSA ODI #11562095
Mileage unknown · Dec 27, 2023
Visibility/wiper
The back glass disintegrated without any indication of impact from a foreign object.
NHTSA ODI #11562015
Mileage unknown · Dec 26, 2023
Unknown Or OtherVisibility/wiper
On 12/21/23, I went out to my secure garage to my 2023 Honda HRV and found that the back window had completely shattered. After further investigation, I did not find any obvious external reason for this incident. I had driven the car on 12/20/23, which was a rainy day and may have activated the rear wiper and/or rear defogger.…
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On 12/21/23, I went out to my secure garage to my 2023 Honda HRV and found that the back window had completely shattered. After further investigation, I did not find any obvious external reason for this incident. I had driven the car on 12/20/23, which was a rainy day and may have activated the rear wiper and/or rear defogger. But to my knowledge, there was no impact of any kind to the window. The component that failed was the rear window. No one was hurt; however, this could've been a safety issue if it happened on the road. There was no warning prior to the incident. The vehicle was purchased on 11/26/22 and was last serviced on 10/30/23, where no problems were noted. I called Honda, thinking this may be a product defect. They confirmed that it wasn't and that it was not covered by their warranty. I am going through my insurance company and am waiting for a window which is on back order, with no arrival date known. [XXX] Vallejo, CA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11561915
Mileage unknown · Dec 26, 2023
Visibility/wiper
BACK WINDOW SHATTERED FOR NO REASON. THE REAR DEFROST TURNED OFF AND THEN THE GLASS SHATTERED.
NHTSA ODI #11561832
Mileage unknown · Dec 25, 2023
Unknown Or OtherVisibility/wiper
I had gently shut my car door and the back windshield exploded. Glass went everywhere, and if someone was in my back seat or standing behind my car, they would’ve been cut. My car was not even on. Very very disappointing on Hondas part as I know 2 other people who have the same car and have had the same problem happen.
NHTSA ODI #11561766
Mileage unknown · Dec 25, 2023
Visibility/wiper
Rear windshield spontaneously burst, creating a hole on the driver’s side area followed by complete splintering and combustion. Had anyone been in the backseat, they could have been injured by glass. Also, it burst while we were driving, startling us and causing panic will in motion. There was no indication of impending destruct…
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Rear windshield spontaneously burst, creating a hole on the driver’s side area followed by complete splintering and combustion. Had anyone been in the backseat, they could have been injured by glass. Also, it burst while we were driving, startling us and causing panic will in motion. There was no indication of impending destruction. Police were contacted as we tried to determine the cause. There was no external reason (rock, crash, etc.) that caused the damage.
NHTSA ODI #11561741
Mileage unknown · Dec 23, 2023
Visibility/wiper
I was park and suddenly I heard a kind of exploding from the back of my car, I thought someone was trying to steal something but it was nobody and it was nothing than can cause the damage.
NHTSA ODI #11561651
Mileage unknown · Dec 21, 2023
Visibility/wiper
It was a cold evening. I was driving on the highway for roughly 15 minutes, with rear defroster on, when the rear windshield shattered spontaneously, with enough force to send pieces of glass into the back seat. There was a loud thud when it happened. There were no warnings by the vehicle. Police inspected the vehicle and said …
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It was a cold evening. I was driving on the highway for roughly 15 minutes, with rear defroster on, when the rear windshield shattered spontaneously, with enough force to send pieces of glass into the back seat. There was a loud thud when it happened. There were no warnings by the vehicle. Police inspected the vehicle and said it was not caused by any external objects.
NHTSA ODI #11561272
Mileage unknown · Dec 21, 2023
Unknown Or OtherVisibility/wiper
My car was parked at parking lot while I bought groceries after I went back into my car since I put the groceries on the passenger side of me I closed my door. Then I heard a loud noise of glass breaking and I turned around my rear window was shattered and nothing hit my window nor someone broke into it since as I mentioned it w…
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My car was parked at parking lot while I bought groceries after I went back into my car since I put the groceries on the passenger side of me I closed my door. Then I heard a loud noise of glass breaking and I turned around my rear window was shattered and nothing hit my window nor someone broke into it since as I mentioned it was fine before I went in and when I walked passed my rear window to get into my car then it randomly shattered. This is super concerning especially hearing this didnt just happen to me. Honda needs to do something asap because Honda is not living up to their standard as they say they do.
NHTSA ODI #11561229
Mileage unknown · Dec 20, 2023
Visibility/wiper
Drove about 2 minutes down down the road and the back window just shattered randomly.
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Consequence & remedy
Consequence: Difficulty steering can increase the risk of a crash.
Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Accord and HR-V vehicles. The front seat belt pretensioners may be missing the rivet that secures the quick connector and wire plate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," 209, "Seat Belt Assembles," and 210, "Seat Belt Assembly Anchorages."
Consequence & remedy
Consequence: A seat belt pretensioner missing a rivet will not properly restrain the occupant, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and replace the seat belt pretensioner assemblies as necessary, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are MG7 and NG5.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
RQ24006 · Front Seat Belt Assemblies May Be Missing The Rivet That Secures The Quick Connector And Wire Plate
On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.
Additional source detail variants (2)
Seat Belts:front
On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.
Seat Belts
On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.
2023 Honda HR-V Problems, Complaints & Recalls | Skip That Year
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