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2023 Honda HR-V

Owner reports · Recalls · Investigations

More warning signs than most HR-V years

Owner complaints for the 2023 Honda HR-V are substantially higher than the model-year median of 97.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
Compare all HR-V years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 68 of 686 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Visibility/wiper. Review the 319 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 78 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility. Review the 78 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports0 fire reports4 injury reports

Visibility/wiper complaints

319 reports
Clear category filter
Mileage unknown · Jan 3, 2024
Visibility/wiper

Vehicle was parked, not in use and the rear window exploded.

NHTSA ODI #11563235

Mileage unknown · Jan 3, 2024
Visibility/wiper

Question (Q): What component or system failed or malfunctioned, and is it available for inspection upon request? Answer (A): My rear windshield spontaneously shattered while I was driving on local roads. I was driving around 30mph during a clear night with good visibility, weather was around 57F on [XXX] around 8:07pm. Yes, …

Read full complaint

Question (Q): What component or system failed or malfunctioned, and is it available for inspection upon request? Answer (A): My rear windshield spontaneously shattered while I was driving on local roads. I was driving around 30mph during a clear night with good visibility, weather was around 57F on [XXX] around 8:07pm. Yes, I would like to have this inspected if requested. I will call Honda tomorrow to schedule a repair and request for them to keep the damaged item so it can be inspected. I have photo and video documentation of the entire event. On the website both on computer and cellphone, the Upload button is not working anywhere for me to submit this information. Please let me know where I can submit my photos and videos to. I have attached a Google Drive link where the dashcam, photos, and videos of the damage can be viewed and downloaded for the investigation. [XXX] Q: How was your safety or the safety of others put at risk? A: The rear windshield spontaneously exploded and made the vehicle unsafe to travel in under any capacity. The shattered glass is a safety hazard for myself and anyone near the vehicle. Q: Has the problem been reproduced or confirmed by a dealer or independent service center? A: The rear windshield is permanently shattered and I will request that the dealership service center holds onto the windshield for inspection. Q: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A: At the time of answering this, the vehicle has not been inspected by anyone yet since it is around 9pm on [XXX]. I will take the vehicle in for service tomorrow at the Honda Service Center. No, there was no warning lights or anything to indicate that the rear windshield would randomly make a popping sound and spontaneously shatter such as the way it did on [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11563204

Mileage unknown · Jan 2, 2024
Unknown Or OtherVisibility/wiper

The vehicle was parked in my carport, and when I opened the door to get inside, the rear window (rear windshield) shattered. There was no foreign object, it wasn't hit by anything, it just shattered.

NHTSA ODI #11563040

Mileage unknown · Jan 1, 2024
Visibility/wiper

I was driving at night not near anyone on the highway when my back windshield just shattered. It was huge pop noise so I thought maybe a tire, so I looked at my warnings and nothing was going off. I couldn’t see out of my back windshield clearly because the shattered glass, I didn’t know it was shattered till I got home. I did h…

Read full complaint

I was driving at night not near anyone on the highway when my back windshield just shattered. It was huge pop noise so I thought maybe a tire, so I looked at my warnings and nothing was going off. I couldn’t see out of my back windshield clearly because the shattered glass, I didn’t know it was shattered till I got home. I did have my defrost on, I don’t know if that plays a part.

NHTSA ODI #11562904

Mileage unknown · Jan 1, 2024
Unknown Or OtherVisibility/wiper

I was driving at night and no one was near me and my back windshield shattered. It made a huge pop sound, I checked my warnings for anything like my tires but nothing was showing up. Nothing hit it. I did have my defrost on but I don’t know if that plays a part.

NHTSA ODI #11562903

Mileage unknown · Jan 1, 2024
Visibility/wiper

Sitting at a stop light and our back windshield just shattered. No impact. Car had been on for an hour so nothing to do with heating. Windshield just completely shattered and fell off. Car had recently been inspected a few weeks ago and nothing reported at the time. We had two dogs in back of car and could’ve been bad.

NHTSA ODI #11562880

Mileage unknown · Jan 1, 2024
Visibility/wiper

I was stopped at a stoplight and the rear windshield shattered.

NHTSA ODI #11562876

Mileage unknown · Dec 29, 2023
Visibility/wiper

in rear windshield, loud popping noise then glass shattered

NHTSA ODI #11562526

Mileage unknown · Dec 28, 2023
Visibility/wiper

The rear window shattered out of nowhere, while the car was parked. I fear that if this happened while driving or with backseat passengers, injury could have resulted.

NHTSA ODI #11562350

Mileage unknown · Dec 27, 2023
Visibility/wiper

Car was parked in grocery store parking lot. Started the car and turned on the rear defrost. Heard a loud noise and all of a sudden the rear window imploded. There was no contact with anything and the car has not been in a collision

NHTSA ODI #11562194

Official recalls

3

24V744000 · Steering

Oct 3, 2024

Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.

Consequence & remedy

Consequence: Difficulty steering can increase the risk of a crash.

Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.

23V858000 · Fuel System, Gasoline:delivery:fuel Pump

Dec 18, 2023

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Consequence & remedy

Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

23V782000 · Seat Belts:front

Nov 21, 2023

Honda (American Honda Motor Co.) is recalling certain 2023-2024 Accord and HR-V vehicles. The front seat belt pretensioners may be missing the rivet that secures the quick connector and wire plate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," 209, "Seat Belt Assembles," and 210, "Seat Belt Assembly Anchorages."

Consequence & remedy

Consequence: A seat belt pretensioner missing a rivet will not properly restrain the occupant, increasing the risk of injury during a crash.

Remedy: Dealers will inspect and replace the seat belt pretensioner assemblies as necessary, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are MG7 and NG5.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ24006 · Front Seat Belt Assemblies May Be Missing The Rivet That Secures The Quick Connector And Wire Plate

Opened Apr 4, 2024 · Closed Mar 26, 2025

Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front

On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.

Additional source detail variants (2)

Seat Belts:front

On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.

Seat Belts

On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.