2023 Honda HR-V

We have since become aware that Honda is aware of the exploding rear window phenomenon caused by the heating coil concentration in one area, creating a hot spot and weakening the glass. My 2023 Honda HR-V is now at the dealership where we purchased it for repair and was told today that Honda will cover the cost. However, the rear window for our vehicle is on back order (I wonder why). There was no warning just a loud instantaneous explosion and glass flying.

The contact owns a 2023 Honda HR-V. The contact stated that the alarm had sounded without incident and the contact disabled the alarm. The contact stated that hours later, the contact attempted to start the vehicle with several messages displayed on the instrument panel. After several failed attempts, the contact attempted to jumpstart the vehicle; however, the failure persisted. Due to the failure, the vehicle was towed to a dealer where the contact was later informed that rodents had chewed on the wiring harnesses due to the wiring harnesses being made with soy-based, eco-friendly materials. The contact was informed that the repair was not covered under warranty and that the repair would be performed out-of-pocket. The manufacturer was also notified of the failure but offered no assistance. The vehicle was repaired. The failure mileage was approximately 6,000.

Back in mid January, there was a winter storm in our area that hit overnight. Mild snow, but predominantly ice. Heading into work the next morning, I needed to use my defroster (both front and rear) to allow visibility with my windshields. I was able the clear the ice off my window and arrived safely to work. 8 hours later I headed home and again there was still some ice on my rear-windshield which prompted the use of my rear defroster. On my way home (less than 15mins from work) I did not notice any changes in visibility. Once I arrived home, I discovered that my entire rear-windshield was uniformly shattered, still intact, but shattered. Seems as though my window shattered sometime during the work day. The next day I went to my dealership as my car is still under warranty and had only been purchased less than 15 months prior. The service advisor informed me there was nothing they could do for me. Informed them of my research, as I was not the only 2023 Honda HR-V with this issue and stated that this was something that needed to be addressed by them or American Honda. At the start of February I got a response from the service advisor that my case was approved at the district level, but there were no windows available. Unrelated to the window, I was in a separate accident which prompted removal of my broken window to fix the body. The repairs were completed within two weeks and was released with crash-wrap hoping I could immediately transfer it over to Honda, but there still was no window available. I reached out to American Honda hoping for some assistance and still have no results. While i now get weekly updates on status, there is no guarantee of product delivery. It is now end of April, I have been without a window since end of February (broken window since mid-January). While my case is classified as critical, I still have no answers as to when I can/will have a window.

The steering wheel will automatically jerk to the left and right while driving, particularly in cold weather. I had at first thought this was the lane assist, however I turned it off and the it was still happening.While driving on the highway it’s as if the steering wheel is making small motions left and right on its own as I am trying to keep a straight path on the road. It has not put me at any direct safety risks but it is definitely a nuisance and makes the driving experience very annoying. I have not yet taken it to a dealership to be duplicated or inspected, however I have read that there have been multiple reports made to NHTSA about this same issue. There were no warning lamps or messages associated with this issue.

" I purchased a brand new 2023 Honda HRV from your facility and I'm already having problems with it. My issue is that anytime I use the rear defroster, after it cools, it causes the Paneling and Side view mirrors to brutally crack and warp. Online I saw others have the same exact issue. It starts with metal warping, every time, and ends in the back window being blown out. I don't understand why there's not a recall for this apparent issue. I went on the internet and saw that many others had the exact same issue, but no recall was set into play. This has been an ongoing issue for Honda since 2019 in their HRV line; or at least, this is where the complaints began. I recently got a recall in the mail, stating something about a seatbelt, but not for the more important Defroster issue. What can or should I do about this?" This was an email I sent to a Honda Customer service agent at the dealership I bought it from, after also contacting Customer Service by phone. To date, there have been ZERO attempts to resolve my concerns. I have not received any phone calls or emails back to even let me know they cared. Currently, I refuse to use my rear defroster on this model EVER, for fear that my rear window will explode while driving.

I used remote start to start my 2023 HR-V SPORT, and walked outside about 5 minutes later to find the rear windshield completely shattered. I thought something may have hit the glass, but I was backed into my driveway close to the garage door, and it was mid-morning so I didn't suspect a break-in attempt, as there was absolutely nothing in the car to steal. After doing some research online, I found all the reports of the Rear Defrost malfunction being reported. I have been setting the A/C to preheat the vehicle in the mornings due to the recent cold snap, so I double checked my settings, and they were indeed set the same, with the Rear Defrost set ON. I called my local Honda Service Dept. today and the person on the phone acted surprised, and claimed to have never heard of this issue. I am still waiting on a call back from the actual Service Department to take the car in. We are currently now without transportation, and no answers from Honda.

The contact owns a 2023 Honda HR-V. The contact stated that after remotely starting the vehicle and activating the rear window defroster, moments later the rear glass hatchback window exploded outward from the vehicle. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 12,057.

The back windscreen of my 2023 Honda HRV spontaneously exploded causing an 8-inch diameter hole on the left side of the glass (when looking at it from the back). The vehicle was parked with engine off and was being filled with gasoline at a gas station. When the back hatch was opened to remove a bag (covered in broken glass) most of the remaining windscreen fell in to the back of the vehicle when the hatch was shut. The vehicle was not involved in an accident/collision and was not hit by any object. The rear window heater had been turned on in the previous minutes. Honda do not have a recall for this issue but they have issued a dealer communication and are investigating the general issue. This does seem to be a common issue according to Honda forums.