2017 Honda HR-V

The contact owns a 2017 Honda HR-V. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to restart. Several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the Continuous Variable Transmission (CVT) drive belt, resulting in damages to the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 21-047. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 134,000.

Water has been leaking into interior part of my hatchback and has moved into the tail lights for years. Honda dealerships have been aware of that problem I have been having. Now water is leaking inside the car causing the seatbelts to be wet and the seats to be wet and damaged and the interior headliner is soaked and dripping inside the car. I currently have the car at the dealership. They could not figure out what was causing this in their initial diagnosis. Now they want to take off the headliner for a ridiculous sum in which I can not afford. I called Honda customer Care as I believe my car has a manufacturer defect from the beginning. There has been recalls on other vins with this exact problem, but they refuse to acknowledge that my car had these issues and should be fixed like the ones that were recalled. I believe my car should be part of that recall and fixed. The dealer has been dealing with my car leakage problems that have gotten significantly worse. Honda customer service refuses to call the dealer to have them do a diagnosis. Honda wants me to pay the outrageous fee the dealer wants to charge me. The dealer wants to charge me $1395.00 just to look at the car. That’s not even to fix it. I am aware of a class action lawsuit that Honda is knowingly selling cars with defective sunroof issues. My car has a sunroof in it. The dealer claims my sunroof is not the problem. I want this looked into please as there are many complaints out there about HRV and roof leaking. Not to mention recalls for leakage in Hondas. Dealer wants me to trade in my car. I feel they are trying to cover up what’s really going on with these cars and roof leakage.

4/22/2025, my Honda HRV 2017 is parked and locked. The front/rear head lights will come on after the car is locked for 45 second and around 5 seconds after the lights came on it will sound off the alarm. The next day i took it to Honda to do diagnostic and they told me is the Body Control Module(BCM) issue. It will cause $1,350 +tax to replace it. It is pricey but it seems odds an eight years old car barely 45k miles with good taken care that a module so easy to went bad. Also all services(transmission oil, synthetic oil change, brake fluid, etc...) are done at the dealership nothing being done outside. I also found online there are some amount people complain about the same issue and same model year/model. One with the highest quote of $1,800+ to replace the BCM. I don't see any recall on this 2017 Honda HRV related to the BCM. But there is a related to BCM for 2018-2020 Accord, Accord hybrid, & Insight. The year of recall very close and there are some amount people complains about the BCM for Honda HRV 2017. Could have they used the similar BCM for HRV then follow through to the later year that for Honda Accord/Insight and got the recall? Could the HRV model be in the recall as well? It is just vert odd a good taken care car with low miles that the module so easy went out.

I am the owner of a 2017 Honda HR-V with paint code NH-788P (White Orchid Pearl). Over time, I began to notice significant paint peeling and flaking, primarily on the roof, hood, and upper panels. This defect progressed despite routine washing and care. Based on my research, this is a well-documented and widespread issue affecting many Honda vehicles with this specific paint code. Honda issued a Technical Service Bulletin (TSB 19-064) acknowledging this defect and offered an extended warranty for paint repair. However, my vehicle is just slightly outside the 7-year window, and Honda has refused to assist. The cause appears to be a defect in the factory paint or application process, resulting in poor adhesion and premature paint failure. This has impacted the appearance and resale value of the vehicle and may also lead to long-term corrosion if the issue continues to spread.

A few years ago my 2017 Honda HRV appeared to have what I thought was a glitch with the gas/millage gage. As time went on the glitch happened more frequently and the gage would either be blank or only fractions lit making it unusable. At times I was unable to tell how much gas I had and since I could also not track my miles I could not calculate. I have to drive for work and at times in remote and unsafe areas, having a reliable and fully functioning vehicle is very important. I also ran into in issue while having my oil changed causing a delay in service. Luckly after about 30min-1hr and some flickering the gage returns however I'm worried this will continue more and more frequently and eventually last longer all go out all together. When I was having some unrelated work on my car, I enquired about this issue believing it may be a fuse however I was told its a known issue the cluster panel and would run a minimum of $1,600. Because it was a known issue I assumed there would soon be a recall but that has not yet happened and soon the repair will be unavoidably necessary and I will be out of pocket for something that is known. I understand that not all issues become a recall but wanted to make sure that I reported it so that it could be taken into consideration along with any other reports you receive. Thank you for taking the time to look into this

The contact owns a 2017 Honda HR-V. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the continuous variable transmission (CVT) drive belt. The vehicle was repaired. After investigating the failure, the contact related the failure to Service Bulletin 21-047. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 95,000. The VIN was not available.

I am writing this letter out of frustration regarding my HR-V Continuously Variable Transmission failure and dealer response. The week of Thanksgiving, my wife’s HR-V dashboard lit up like a Christmas tree. I brought the car to my mechanic and he said I needed a new transmission. I called the local Honda (Kastor) Dealership in Napa, CA where I expressed my frustration. I asked specifically about any recall issues on the transmissions. The representative advised there were no recalls on my vehicle. The full transcription of my conversation with the Representative is available upon request as is the the Audio file. Subsequent to that call and after I had given direction to my mechanic to replace the transmission, I discovered this Honda Notice online: [XXX] The notice extends the warranty for the CVT for seven years. I called the Kastor dealership back and spoke with Santiago Pizano. Mr. Pizano advised me that if I got the vehicle fixed at the dealership Honda would reimburse me for 50%- 75% of the cost. The catch is I had to get the transmission replaced at the dealership and then ‘Larry’ would authorize the credit. I asked Mr. Pizano two questions. First, why I was not advised of this opportunity when I called on the 25th of November. Mr. Pizano researched my call and advised it was because I asked about recalls on my car’s transmission and I did not ask about credit for a transmission replacement. Apparently, I needed to phrase my question specifically to i) know about the CVT issue and ii) ask for reimbursement for the replacement. I then asked if I could speak with the person who makes the decision as to whether reimbursement is provided to a customer. Mr. Pizano advised that the person’s name is Larry, but I could not get his contact information. The cost of the new transmission was $7,667.77. It is outrageous that I was not advised about the Honda reimbursement or given Larry's contact info. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The transmission went out in my vehicle. I read online that there is/was a recall on this vehicle, models 2016-2018, however, Honda is telling me there is no recall on the transmission. I noticed the grinding on Friday, 01/03/25, and did not drive it again until Monday, 01/06/25. It was still grinding. I took it to my dad’s house so he could lift it and diagnose the issue. While driving up his driveway, the transmission dropped and the car would not move. It had to be towed up the lane.