2018 Honda Fit

Purchased great condition used 2018 Fit EX on [XXX] from local non-Honda dealership. The next day, on [XXX], the following errors appeared on the dash: tire pressure monitor system, emissions, hill start assist, lane deviation warning, power steering, and vehicle stability assist errors on the screen, and the check engine, tire pressure monitoring system, vehicle stability assist system, and electric power steering lights were also on. Returned to the used dealership that same day. They replaced the spark plugs and battery, still not solved. Took it to local Honda service shop (Performance Kings Honda at 9131 Fields Ertel Rd, Cincinnati, OH 45249), diagnosed as needing fuel injectors replaced (running too rich), and got the fuel injector repair. Got the car back within a week, problem now solved. This is an issue for the NHTSA because it is a known issue on this make and model of car by owners and Honda. See the following: Honda Service Bulletins 21-007, 22-002, 23-042. Fuel injectors are an expensive repair, and they're known to be faulty on these vehicles by the manufacturer. Without correction, other major systems in the vehicle will fail, with issues such as engine misfire, overheating, catalytic converter failure, and catastrophic damage to the engine. Honda already knows this is an issue on the 2016 and 2017 models. The warranty extension they already issued for these years must be expanded or replicated to cover this issue which has persisted in the 2018-2020 models. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Honda Fit. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 55,000.

Earlier today I paid $2,605 to have 4 fuel injectors replaced on a 2018 (75,000 miles) Honda Fit at Davis Honda in Burlington New Jersey. I see that earlier Honda Fits have a service bulletin/extended warranty on the fuel injectors that would have covered me [XXX] ). I also see that many of their other 2018 cars have service bulletins for similar fuel injector issues [XXX] ). It appears that this is a widespread issue that Honda should be addressing. Is there someone I could speak to about this? This is not Honda quality. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Honda Fit. The contact stated that while driving at 25 MPH, the vehicle stalled. Additionally, the vehicle was hesitating. There was an unknown fluid leaking from inside the vehicle underneath the dashboard. The contact noticed that there was fluid on the floormat. The contact sustained unknown injuries to her feet, and medical attention was provided. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) and NHTSA Campaign Number: 24V384000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer opened a case on the contact's behalf. Parts distribution disconnect for NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) and NHTSA Campaign Number: 24V384000 (Back Over Prevention). The failure mileage was approximately 60,000.

My vehicle has been inoperable since 2023. The dealership refuses to repair the fuel pump and all other issues, per the manufacturers recall. Steve Allain at Honda of Covington reported to me that the vehicle would not re-start if turned off. The leadership at the dealership (Kyle Mitchell) and Courtney Gullien communicated to me that the car was operable and the fuel pump was repaired, but will not provide service records that document this information. Tim in the parts department has communicated to me multiple times that no one from the dealership has ordered any parts related to the fuel pump recall for my vehicle. The manufacturer refuses assist with this matter and send someone from corporate to inspect the vehicle after multiple requests. The check engine light provided warning, along with a loud burning smell from the vehicle. The insurance company also refused to send a representative to inspect the vehicle. The issues with the stalling of the vehicle, not starting upon turning the key, and foul smell has been an ongoing issue since purchase. The previous dealerships claimed that they repaired the vehicle. The fuel pump is the component that has been failing. The vehicle has been inoperable and at the dealership since April 2023.

It is part of the engine I do know what exactly it is the VTC and diagnosed through Honda at their Golden, Colorado location. Other car makes and models from them have recalls with these exact issues except mine but it is the exact same issue. This has been an ongoing issue since I bought the car back in 2017 but the car was finally able to consistently make the noise enough to be diagnosed.

VSA, power steering, engine light, and tire sensor light all came on at once. The car was not steering properly. I took the car in May 16, 2024, and they determined that a carbon buildup in the engine was the cause, and said the cylinder also had a misfire. They also said that the car needed a software update. I asked about the recall, because the recall letter I got in the mail states that if the engine light comes on, then it is eligible for repair. But they refused to repair it, claiming that the issue was only due to the carbon buildup, and said they have no parts available. However on my invoice when picking up the car, they listed the recall as if it were part of the repairs. I asked, just to verify, if they repaired it and they said no. I called the Honda number on my recall letter, and they spoke with the main manager at the dealership and told me that they determined the issue with my car wasn't due to the fuel pump recall. So do I have to drive my car until I have issues/until the engine is damaged by this safety issue? That doesn't make sense.

Honda of Covington , Honda Corporate, Louisiana Secretary of State, St Tammany Parrish court system and Trey Lape (attorney for Honda of Corporate has bullied / discriminated and harassed the owner of this vehicle. The owner of this vehicle reported electrical, mechanical and smells of fire emitting from this vehicle multiple times since 2018. To date, the vehicle has not been repaired. [XXX] stalked the owner in 2023 and last Friday, [XXX] in person. The owner of this vehicle drove cross country after Trey Lape advised the vehicle fuel pump was corrected. Mr. Tim (Parts Department with Honda of Covington) confirmed that the Fuel Pump part was NOT ordered for my vehicle by the service department. The vehicle has been inoperable since April 2023. The owner and board members are people living with multiple disabilities. All parties have refused reasonable accommodations for the owner of this vehicle (and its board members). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)