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2012 Honda Crosstour

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2012 Honda Crosstour do not stand out strongly from the model-year median of 28.5.

About this comparison →

How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 19 of 32 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

2 crash reports1 fire reports2 injury reports

What owners actually said

32 reports
170,000 miles · Nov 19, 2019
Engine

TL* THE CONTACT OWNS A 2012 HONDA CROSSTOUR. WHILE DRIVING 65 MPH, THE VEHICLE SEIZED AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD FOR THIRTY MINUTES WHERE IT TOOK MULTIPLE ATTEMPTS TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO TEAM HONDA (LOCATED AT 4613 E LINCOLN HWY, ME…

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TL* THE CONTACT OWNS A 2012 HONDA CROSSTOUR. WHILE DRIVING 65 MPH, THE VEHICLE SEIZED AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD FOR THIRTY MINUTES WHERE IT TOOK MULTIPLE ATTEMPTS TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO TEAM HONDA (LOCATED AT 4613 E LINCOLN HWY, MERRILLVILLE, IN 46410, (219) 947-3900) WHERE IT WAS DIAGNOSED WITH NEEDING TWO ENGINE VALVES REPAIRED. THE VEHICLE WAS REPAIRED. RECENTLY, THE CONTACT EXPERIENCED A FAILURE STARTING THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI #11281044

80,000 miles · Sep 27, 2019
Engine

VEHICLE FOULING SPARK PLUGS ABOUT EVERY 3-6 MONTH DUE TO OIL GETTING INTO THE CYLINDER(S) CAUSING SHUTTERING, LOSS OF POWER AND STALLING. IN MY CASE IT'S MY 3 BACK CYLINDERS. HAVE NOT BROUGHT TO HONDA DUE TO BEING A ASE MECHANIC MYSELF. STARTED HAPPENING AT ABOUT 80'000 MILES IN 2018 AND HAS HAPPENED 4 TIMES SINCE HAPPENING PROG…

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VEHICLE FOULING SPARK PLUGS ABOUT EVERY 3-6 MONTH DUE TO OIL GETTING INTO THE CYLINDER(S) CAUSING SHUTTERING, LOSS OF POWER AND STALLING. IN MY CASE IT'S MY 3 BACK CYLINDERS. HAVE NOT BROUGHT TO HONDA DUE TO BEING A ASE MECHANIC MYSELF. STARTED HAPPENING AT ABOUT 80'000 MILES IN 2018 AND HAS HAPPENED 4 TIMES SINCE HAPPENING PROGRESSIVELY FASTER. HONDA TECH FRIEND OF MINE SAID HE'S DONE A LOT OF THESE REPLACING PISTON RINGS AT THE DEALER HE WORKS AT.

NHTSA ODI #11258536

51,000 miles · Dec 17, 2018
Power TrainSteering

THE CAR VIBRATES SO BAD STARTING 45MPH TO 60MPH. IT ALSO ACCELERATES WITHIN THE SAME SPEED RANGE.

NHTSA ODI #11161928

75,000 miles · Apr 25, 2018
Power Train

MY 2012 CROSSTOUR IS NOW SUFFERING FROM WHAT SEEMS TO BE THE VERY COMMON SHAKING/SHUDDERING ISSUE. THE PROBLEM PRESENTS BETWEEN 20-45MPH AND AGAIN AROUND 60MPH, WHILE UNDER ACCELERATION. THE PARTS REMAIN ON NATIONAL BACKORDER. HOW CAN HONDA GET AWAY WITH NOT SUPPORTING THESE VEHICLES? OWNERS REALLY SHOULD BEGIN TO CONSIDER …

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MY 2012 CROSSTOUR IS NOW SUFFERING FROM WHAT SEEMS TO BE THE VERY COMMON SHAKING/SHUDDERING ISSUE. THE PROBLEM PRESENTS BETWEEN 20-45MPH AND AGAIN AROUND 60MPH, WHILE UNDER ACCELERATION. THE PARTS REMAIN ON NATIONAL BACKORDER. HOW CAN HONDA GET AWAY WITH NOT SUPPORTING THESE VEHICLES? OWNERS REALLY SHOULD BEGIN TO CONSIDER GETTING TOGETHER TO BRING A CLASS ACTION LAWSUIT AGAINST HONDA.

NHTSA ODI #11090066

Mileage unknown · Mar 17, 2018
Power Train

I BEGAN EXPERIENCING A SHAKING STEERING WHEEL DURING ACCELERATION LAST FALL. (APPROXIMATELY 70,000 MILES) AFTER REPLACING ALL 4 TIRES, REPLACING FRONT BRAKES & ROTORS, REPLACING BEARINGS, DOING AN ALIGNMENT AND HAVING MY MECHANIC REBUILD THE FRONT DRIVER'S SIDE AXLE, I FINALLY GAVE UP AND WENT TO THE DEALER. WITHIN ABOUT 2 MINU…

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I BEGAN EXPERIENCING A SHAKING STEERING WHEEL DURING ACCELERATION LAST FALL. (APPROXIMATELY 70,000 MILES) AFTER REPLACING ALL 4 TIRES, REPLACING FRONT BRAKES & ROTORS, REPLACING BEARINGS, DOING AN ALIGNMENT AND HAVING MY MECHANIC REBUILD THE FRONT DRIVER'S SIDE AXLE, I FINALLY GAVE UP AND WENT TO THE DEALER. WITHIN ABOUT 2 MINUTES OF DISCUSSING THIS PROBLEM, THE SERVICE MANAGER TOLD ME THAT HE HAD SEEN NUMEROUS PROBLEMS WITH THIS VEHICLE AND TOLD ME THAT HONDA HAD UPGRADED THE AXLE. I HAD TO REPLACE BOTH AXLES BUT NO RECALL OR INFORMATION HAS EVER BEEN POSTED BY HONDA FOR THIS PROBLEM. IF THIS IS, INDEED A COMMON PROBLEM ON THIS VEHICLE, I THINK A RECALL SHOULD BE INITIATED!

NHTSA ODI #11079962

Mileage unknown · Feb 23, 2018
Air BagsSteeringWheels

STERING WHEEL. SHAKES. WHILE DRIVING

NHTSA ODI #11074468

140,484 miles · Jun 20, 2017
Power Train

TL* THE CONTACT OWNS A 2012 HONDA CROSSTOUR. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED SHUDDERING AND VIOLENT SHAKING. THE CONTACT ALSO INDICATED THE VEHICLE MADE AN ABNORMAL SOUND. THE VEHICLE WAS TAKEN TO NALLEY HONDA WHERE IT WAS DIAGNOSED THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRE…

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TL* THE CONTACT OWNS A 2012 HONDA CROSSTOUR. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED SHUDDERING AND VIOLENT SHAKING. THE CONTACT ALSO INDICATED THE VEHICLE MADE AN ABNORMAL SOUND. THE VEHICLE WAS TAKEN TO NALLEY HONDA WHERE IT WAS DIAGNOSED THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED AND THE VEHICLE WAS NO LONGER OPERABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,484.

NHTSA ODI #11000246

Mileage unknown · Dec 28, 2016
Power Train

EXTREME VIBRATION AT 35-45 MPH AND AT ACCELERATION MORE SO IN A RIGHT TURN HONDA SAYS THE AXLES ARE ON NATIONAL BACK ORDER I HAVE READ COMPLAINTS ABOUT THIS PROBLEM THAT DATE BACK MORE THAN A YEAR THIS SHOULD BE A RECALL. IT IS GETTING DANGEROUS TO DRIVE.

NHTSA ODI #10937844

30,000 miles · Aug 26, 2016
Visibility/wiper

TL* THE CONTACT OWNS A 2012 HONDA CROSSTOUR. THE CONTACT STATED THAT WHILE DRIVING AT 80 MPH, THE SUNROOF SHATTERED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUNROOF MAY HAVE BEEN FRACTURED DUE TO A ROCK HITTING IT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE A…

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TL* THE CONTACT OWNS A 2012 HONDA CROSSTOUR. THE CONTACT STATED THAT WHILE DRIVING AT 80 MPH, THE SUNROOF SHATTERED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUNROOF MAY HAVE BEEN FRACTURED DUE TO A ROCK HITTING IT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI #10898764

88,000 miles · Aug 10, 2016
Power Train

PASSENGER SIDE HARSH VIBRATIONS - MOSTLY ON ANY ROAD GOING ABOVE 30MPH UNDER ACCELERATION THE AND HARSH VIBRATION IS FELT THROUGH OUT THE PASSENGER SIDE FRONT SIDE OF THE CAR. AFTER DIGGING ONLINE AND WASTING SEVERAL HOURS AND COUNTLESS DAYS AT MECHANICS THE OUTCOME IS A BAD PASSENGER SIDE FRONT AXLE (DRIVESHAFT) CALLED SEVERA…

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PASSENGER SIDE HARSH VIBRATIONS - MOSTLY ON ANY ROAD GOING ABOVE 30MPH UNDER ACCELERATION THE AND HARSH VIBRATION IS FELT THROUGH OUT THE PASSENGER SIDE FRONT SIDE OF THE CAR. AFTER DIGGING ONLINE AND WASTING SEVERAL HOURS AND COUNTLESS DAYS AT MECHANICS THE OUTCOME IS A BAD PASSENGER SIDE FRONT AXLE (DRIVESHAFT) CALLED SEVERAL DEALERS - LOCAL JUNK YARDS - PLENTY OF AUTO PART STORES AND NOTHING WAS AVAILABLE. DECIDED TO CALL AMERICA HONDA JUST TO FIND OUT THAT THE AXLE FOR THE CROSSTOUR IS ON A NATIONWIDE BACK ORDER. GO FIGURE. THE INTERNET IS FILLED WITH CROSSTOUR OWNERS COMPLAINING OF THE SAME ISSUE AND ASKING FOR ADVICE. YET THIS ISSUE IS NOT A RECALL. THIS NEEDS TO BE A RECALL . WHEN I FIRST GOT THE CAR FROM HONDA THE VIBRATION WAS SMALL OVER 2 YEARS IT HAS GOT TO THE POINT OF DANGEROUS TO DRIVE. LAST NIGHT I HAD TO TOW THE CAR HOME DUE TO THE CRAZY AMOUNT OF VIBRATION WHEN UNDER ACCELERATION. --- HAVE A SCHEDULED APPOINTMENT WITH A LOCAL HONDA DEALER -- TO SEE WHAT THE MANAGER THINKS MY NEXT STEP SHOULD BE. WITH OUT BREAKING MY POCKETS. WILL POST A UPDATE IN A WEEK OR SO. CONTACT YOUR LOCAL DEALERS AND CALL AMERICAN HONDA AND LET THEM KNOW THE ISSUES THE MORE CALLERS THE QUICKER WE GET THIS FACTORY ISSUE TAKEN CARE OF. NO WONDER THIS CAR WAS DISCONTINUED. THEY REALIZED THEIR MISTAKE ONCE PRODUCTION WAS STARTED.

NHTSA ODI #10894890

Official recalls

4

19V502000 · Air Bags:frontal:passenger Side:inflator Module

Jun 27, 2019

Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.

19V378000 · Air Bags:frontal:passenger Side:inflator Module

May 16, 2019

Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.

Consequence & remedy

Consequence: An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.

Remedy: Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.

18V661000 · Air Bags:frontal:passenger Side:inflator Module

Sep 27, 2018

Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour, Insight, Fit and Pilot vehicles, 2011-2012 Honda Accord and 2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia. Lastly, Honda is recalling certain 2010-2013 Acura TSX and ZDX, Honda Crosstour, Fit, Insight and Pilot, 2011-2013 TSX Wagon, 2010-2012 Honda Accord and 2010-2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.

12V030000 · Air Bags:side/window

Feb 1, 2012

HONDA IS RECALLING CERTAIN MODEL YEAR 2012 ACCORD AND CROSSTOUR VEHICLES. THE DRIVER-SIDE OR PASSENGER-SIDE SIDE CURTAIN AIRBAG INFLATOR MAY NOT HAVE BEEN MANUFACTURED ACCORDING TO CORRECT SPECIFICATIONS.

Consequence & remedy

Consequence: IN THE EVENT OF A CRASH, THE SIDE CURTAIN AIRBAG MAY FAIL TO DEPLOY, INCREASING THE RISK OF INJURY.

Remedy: HONDA WILL REPLACE THE DRIVER'S SIDE OR PASSENGER'S SIDE SIDE CURTAIN AIRBAG AS NEEDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 24, 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.