2026 Honda CR-V

The contact owns a 2026 Honda CR-V. The contact stated that the infotainment system screen occasionally turned black or would freeze, which prevented the driver from having access to systems or safety features that could only be engaged through the infotainment system. Additionally, the contact stated that the rearview camera image was black due to the failure. The contact stated that while driving approximately 60-65 MPH, the contact heard a male voice coming from the infotainment system. The contact realized that a voicemail message that a customer had left to the contact several weeks prior was playing. The contact stated that the failures occurred intermittently but had become more persistent. The vehicle was taken to the dealer, where it was diagnosed and determined that a software update for the infotainment system was needed. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 28,000.

The contact owns a 2026 Honda CR-V. The contact stated that while driving 45 MPH with the Forward Collision Avoidance: Adaptive Cruise Control feature activated, the vehicle independently decelerated unintendedly. The vehicle resumed normal driving operation immediately after the failure. The vehicle was taken to a dealer, where the contact alerted a service technician that the Forward Collision Avoidance: Adaptive Cruise Control failure was an issue with the Apple CarPlay feature. The service technician acknowledged that the Apple CarPlay feature was a known issue and linked the adaptive cruise failure with that same defect. The service technician reset the software to the original factory settings to correct the failure. The manufacturer was notified of the failure and acknowledged that the Apple CarPlay failure was a known issue. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 200.

Wireless CarPlay – Siri Message Playback Cuts Off Mid-Sentence Vehicle: 2026 Honda CR-V EXL Symptom: When connected to wireless Apple CarPlay, Siri begins to read incoming text messages (“John says…”) but cuts off after a few words, as if the message has ended. Wired CarPlay works correctly and reads the full message. Troubleshooting Done: •iPhone tested on latest iOS, Siri voice re-downloaded. •Wireless CarPlay connection reset and re-paired. •Issue confirmed to occur only in wireless mode; wired mode works. •Multiple long messages tested; same cutoff point occurs.