Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 37 of 388 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Steering. Review the 124 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Forward Collision Avoidance. Review the 48 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Visibility/wiper. Review the 48 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
27 crash reports0 fire reports11 injury reports
What owners actually said
388 reports
Mileage unknown · Jan 9, 2025
Steering
I received a safety recall notice for my vehicle in November and immediately called 3 different local Honda dealerships in the area to try to get it serviced. None were able to accommodate me or schedule me for service. I was put on a wait list at some, but still have not been called to schedule. Today I followed up again and st…
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I received a safety recall notice for my vehicle in November and immediately called 3 different local Honda dealerships in the area to try to get it serviced. None were able to accommodate me or schedule me for service. I was put on a wait list at some, but still have not been called to schedule. Today I followed up again and still can not get an appointment as they say they don't have parts. Your letter says Honda is supposed to remedy this in 60 days, but it appears that will never happen. How do I get them to fix the car as they are required to do? I am filing this complaint per the letter. Thanks for your help.
NHTSA ODI #11635026
Mileage unknown · Jan 8, 2025
Unknown Or Other
In November 2024 I received the recall notice for our 2024 Honda CR-V power steering, Honda Campaign number QJT. I called our dealership on December 2, 2024 and was told they were not scheduling the repairs at the time and they took my information and said I would be contacted by them when scheduling takes place. I waited and …
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In November 2024 I received the recall notice for our 2024 Honda CR-V power steering, Honda Campaign number QJT. I called our dealership on December 2, 2024 and was told they were not scheduling the repairs at the time and they took my information and said I would be contacted by them when scheduling takes place. I waited and didn't hear back. Today, January 8, 2025 I called to inquire. I was told they are scheduling the repairs in November 2025! Way past the sixty days from the date of first contact. My complaint is that this recall is not being made a priority from Penske Honda, Indianapolis Indiana. Any safety recall should be repaired in a timely fashion.
NHTSA ODI #11634904
Mileage unknown · Jan 7, 2025
Unknown Or Other
Reverse camera will go black and white from time to time. I had recorded a video of this incident and showed it to Honda, but they wanted to charge me $180 to diagnose the issue. I was not willing to pay that as the car is still under warranty.
NHTSA ODI #11634528
Mileage unknown · Jan 7, 2025
Exterior Lighting
Headlights are super dim, not lighting the road properly. My halogen headlights on my old 2016 Mitsubishi Outlander are much brighter than these Honda LEDs. To make matters worse, headlights are aimed a bit high. I took it to Honda service and complained and they acknowledged that the lights are aid a bit high and that they are …
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Headlights are super dim, not lighting the road properly. My halogen headlights on my old 2016 Mitsubishi Outlander are much brighter than these Honda LEDs. To make matters worse, headlights are aimed a bit high. I took it to Honda service and complained and they acknowledged that the lights are aid a bit high and that they are weak, but cannot do anything about it. Honda should recall these headlights, they are a road hazard. You cannot see properly at night and if it rains and it is night, these lights might as well be off as they are completely useless. I follow CR-V Facebook Owner group and many people are complaining about these headlights.
NHTSA ODI #11634527
7,300 miles · Jan 3, 2025
Latches/locks/linkages
The contact owns a 2024 Honda CR-V. The contact stated while driving at an undisclosed speed, the front passenger’s side door failed to latch as intended. The contact stated that the front passenger’s door was independently unlatched and opened. The contact stated that the failure occurred twice while her young daughter was occ…
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The contact owns a 2024 Honda CR-V. The contact stated while driving at an undisclosed speed, the front passenger’s side door failed to latch as intended. The contact stated that the front passenger’s door was independently unlatched and opened. The contact stated that the failure occurred twice while her young daughter was occupying the front passenger’s seat. In addition, while starting the vehicle, the door ajar warning light illuminated. After several attempts to close and latch the front passenger’s door, the warning light turned off. The vehicle was taken to the dealer; however, the failure was not duplicated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,300.
NHTSA ODI #11633849
Mileage unknown · Jan 3, 2025
Visibility/wiper
Hi - Happy New Year! When temperatures dropped in late Nov/ early Dec 2024, my driver side mirror cracked when I did a remote started. I park my car in my own driveway (safe neighborhood and also with security camera) and there was no external damage. Car is new (bought in March 2024) and had less than 7,000 miles.
NHTSA ODI #11633822
Mileage unknown · Jan 2, 2025
Fuel/propulsion SystemSteering
Unable to get an appointment with dealer to fix the safety recall until the October of 2025.
NHTSA ODI #11633698
Mileage unknown · Dec 26, 2024
Electrical System
Started car on cold day with remote, then car shut down . Dashboard lights came on and said contact dealer and not safe to drive. Lights and messages kept flashing.
NHTSA ODI #11632387
Mileage unknown · Dec 23, 2024
Back Over PreventionForward Collision AvoidanceLane Departure
The Honda dealership replaced the steering gear box as required by the recent recall. After picking up my vehicle, I noticed that the Blindspot alert system was not working. The cross traffic monitor was not working. The side mirror was not beeping nor lighting up. The arrows and beeping did not occur when vehicles were drivi…
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The Honda dealership replaced the steering gear box as required by the recent recall. After picking up my vehicle, I noticed that the Blindspot alert system was not working. The cross traffic monitor was not working. The side mirror was not beeping nor lighting up. The arrows and beeping did not occur when vehicles were driving behind me while in reverse. It appears that the sensors/radar had been disconnected or disabled although the dash settings show that they are on. After taking the vehicle back, the dealership lied and said that my 2024 Honda CRV EX had never been equipped with those sensors. They were working perfectly fine before I took the vehicle in. The dealership is denying fraudulent activity and jeopardizing the safety equipment of my vehicle and the safety of myself and others. I bought the EX model specifically because of those standard features. Honda should repair and replace any damaged or removed sensors as a result of the dealers errors and fraudulent activity.
NHTSA ODI #11632170
Mileage unknown · Dec 23, 2024
Fuel System, Gasoline
The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa…
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The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Consequence & remedy
Consequence: Difficulty steering can increase the risk of a crash.
Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Honda (America Honda Motor Co.) is recalling certain 2024 CR-V vehicles. The tire identification number (TIN) is missing the four-digit date code. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 139, "New Pneumatic Radial Tires for Light Vehicles."
Consequence & remedy
Consequence: An owner whose TIN information is missing may not recognize that their vehicle is involved in a safety recall and continue to drive on recalled tires, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the tires as necessary, free of charge. Owner notification letters were mailed August 27, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is BIS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA23003 · Momentary Increased Steering Effort
Opened Nov 29, 2023 · Closed Jan 28, 2025
Status: closed (inferred from source dates) · Steering
On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering effort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ quick test drives. The complaints had been received over the previous two years with most occurring with low vehicle mileage. The steering gear of these vehicles is aided by an electrical power assist unit. This power assist unit inputs force on the steering rack via a worm gear and worm wheel assembly. During PE23005, Honda stated this condition of momentary increase in steering effort occurs due to two factors within this power assist unit. First, during manufacturing, the steering worm wheel goes through annealing and component conditioning processes. These processes cause internal stress and strain within the steering worm wheel. This strain is slowly released over the first few months of the vehicle life. Over time, the released strain causes deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This catching results in the driver’s momentary increased steering effort. Second, the manufacturing process did not guarantee consistent grease application and, therefore, some subject vehicles received insufficient grease which contributed to the momentary increase in steering effort. During EA23003, ODI further analyzed the potential safety related consequences of the momentary increase in steering effort. NHTSA’s Vehicle Research and Test Center (VRTC) duplicated the allegations of increased steering effort. In addition, VRTC discovered the steering worm wheel and worm gear tended to push grease out of the meshing area, resulting in large amounts of grease resting on top of the worm wheel. Information Request responses collected and reviewed by ODI showed Honda had also discovered this additional root cause during NHTSA’s EA. In addition, Honda discovered the preload of the worm wheel gear spring was set too high, increasing the gear slide load and resulting in higher friction and increased torque fluctuation when steering. The number of consumer complaints made to ODI continued to increase with the expansion of scope from the PE to the EA. Additionally, during EA23003, ODI received ten complaints alleging a crash, in addition to the 13 complaints ODI had received as of the time it opened EA23003. In total, 23 crashes have been reported to ODI due to this alleged defect. On October 3, 2024, Honda filed NHTSA Recall No. 24V-744 to address this defect. The recall will provide consumers with a new steering worm wheel gear spring with a decreased load. Additionally, dealerships will add additional grease and relocate any grease sitting on top of the worm wheel back into the meshing area. The scope of this recall includes all Honda vehicles that were manufactured with this specific improperly produced steering worm wheel and spring. In view of the recall action being taken by Honda, ODI is closing EA23003. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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