The liftgate closed on my head. I quickly moved out of the way. My husband opened the liftgate and it closed on his head. The car was in the garage with the garage door open. There was no warning. The service department at the dealership could not reproduce or confirm the malfunction.
2024 Honda CR-V
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all CR-V years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 37 of 388 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 124 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Forward Collision Avoidance. Review the 48 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Visibility/wiper. Review the 48 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
388 reportsI was driving on an empty two lane road going 35-40 mph. The car braked suddenly and the BRAKE warning light came on but no sound. On the way to the service department at the dealership it happened again, only this time I was going 20 mph and in traffic. There was a car in front of me at least 3 car lengths but was moving. I he…
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I was driving on an empty two lane road going 35-40 mph. The car braked suddenly and the BRAKE warning light came on but no sound. On the way to the service department at the dealership it happened again, only this time I was going 20 mph and in traffic. There was a car in front of me at least 3 car lengths but was moving. I heard the brakes of the car behind me squeal as he avoided hitting me. No sound from my car, the brake light came on, I also put my foot on the brake thinking maybe the car sensed an encroachment I didn’t notice. But there was none, so I released the brake before coming to a complete stop. The service department inspected the system and could not reproduce or confirm any issues. There was no warning sound, the brake came on at the same time as the light. There was no warning, the light came on at the same time as the brake
Received notice from Honda about recall contacted local dealership where vehicle was purchased. Waited one month for appointment to repair the recall but was told the night before the part was not available. Waited another 30 days contacted dealership was told unknown when parts would be available to repair recall would send a l…
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Received notice from Honda about recall contacted local dealership where vehicle was purchased. Waited one month for appointment to repair the recall but was told the night before the part was not available. Waited another 30 days contacted dealership was told unknown when parts would be available to repair recall would send a letter which as of this dat I have not received,
The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Paragon Honda Service Center (57-06 31st Ave, Woodside, NY 11377); but the…
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The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Paragon Honda Service Center (57-06 31st Ave, Woodside, NY 11377); but the contact was informed that parts were arriving slowly. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted several times and infor…
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The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted several times and informed the contact that parts would not be available until the end of February 2025. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Factory Tailgate mounted rear backup camera shows a very soft image, and gets a washed out appearance when backing up in near total darkness. This is when it would be most useful, unfortunately, this is when it is useless. The lens has been cleaned so dirty films on the lens surface should not be an issue. I do not believe this…
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Factory Tailgate mounted rear backup camera shows a very soft image, and gets a washed out appearance when backing up in near total darkness. This is when it would be most useful, unfortunately, this is when it is useless. The lens has been cleaned so dirty films on the lens surface should not be an issue. I do not believe this meets up with standards set by the government, for the capabilies of a rear view camera.
2024 Honda CR-V VIN [XXX] Phantom Braking Car has experienced phantom braking numerous times since March 2024 when new. Initially occurred within one week of driving the new vehicle. Did not report it to dealer at first as we thought it was something that we were doing, or some sensitivity that the car typically exhibited. At r…
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2024 Honda CR-V VIN [XXX] Phantom Braking Car has experienced phantom braking numerous times since March 2024 when new. Initially occurred within one week of driving the new vehicle. Did not report it to dealer at first as we thought it was something that we were doing, or some sensitivity that the car typically exhibited. At random times car decelerates quickly as if pressing on brakes, or losing engine power (fuel supply, ignition, etc.), or downshifting quickly. After a few seconds car can be accelerated and resumes speed. In virtually every case it has occurred on dry, clear roads with no vehicles or obstructions ahead. Car, cameras and sensors were clean. Occurs when accelerating either slowly or rapidly. Occurs when entering a highway from an ON ramp. Occurs at 10 mph or 70 mph. Driver is not touching the paddle downshifter. Sometimes deceleration occurs multiple times within seconds after the previous - 2 to 3 times. Rapid slowing does not occur when in cruise control, or when manually increasing speed in cruise control. In all cases Red Brake warning light in instrument panel does not flash and there is nothing immediately in front of car. This condition is extremely dangerous, especially when there are vehicles behind, and they are not expecting my vehicle to slow rapidly. Occurs when accelerating to pass a car ahead. Or when trying to accelerate onto a highway to match speed of approaching traffic. We are always in fear of being hit from behind by unsuspecting drivers. We’ve come to expect the hesitation/braking to happen and drive even more defensively. A log of events is available. _______________________________ Dec. 21, 2024 Picked up car from servicing at Honda City, So. Portland, ME. Went back and discussed incident with Service Manager. They suggested keeping the car for an extended period to have technician drive it and try to reproduce problem. January 15, 2025Met with Berlin City Service Manager to discuss phantom braking again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC
Our vehicle is subject to a safety recall due to an improperly manufactured electronic power steering gearbox worm wheel and improperly set worm gear spring, etc. The manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner. We contacted Schaumburg Honda on November 25,2024, to schedul…
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Our vehicle is subject to a safety recall due to an improperly manufactured electronic power steering gearbox worm wheel and improperly set worm gear spring, etc. The manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner. We contacted Schaumburg Honda on November 25,2024, to schedule the repair. We were told that parts are not available, and we would be placed on a waiting list for service. Schaumburg Honda has not contacted us since then, a period of well over sixty days.
The contact owns a 2024 Honda CR-V. The contact stated that while walking towards the vehicle, the contact became aware that the sunroof glass had shattered. No warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the cause of the failure was no…
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The contact owns a 2024 Honda CR-V. The contact stated that while walking towards the vehicle, the contact became aware that the sunroof glass had shattered. No warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the cause of the failure was not determined. The contact was informed that the sunroof glass needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 8,000.
The contact owns a 2024 Honda CR-V. The contact received notifications of NHTSA Campaign Numbers: 24V763000 (FUEL SYSTEM, GASOLINE) and 24V744000 (STEERING). The contact stated while her wife was driving 45 MPH around a bend, a deer crossed the road. The contact's wife swerved to avoid crashing into the deer however crashed int…
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The contact owns a 2024 Honda CR-V. The contact received notifications of NHTSA Campaign Numbers: 24V763000 (FUEL SYSTEM, GASOLINE) and 24V744000 (STEERING). The contact stated while her wife was driving 45 MPH around a bend, a deer crossed the road. The contact's wife swerved to avoid crashing into the deer however crashed into a wall at the bottom of a culvert. The driver’s and passenger’s side air bags did not deploy. The contact was unsure whether there was a warning light illuminated. The contact stated her wife called her and she went to the site of the accident. The contact took her wife to Urgent Care. The contact's wife had sustained a concussion, a neck laceration caused by the seat belt, a laceration on the right arm, and an injured tongue. The contact stated that the laceration on the neck became infected. A police report was filed. The vehicle was towed to a collision center. The insurance company was pending an investigation. The manufacturer was notified of the failure and advised the contact that a case manager would be reaching out. The failure mileage was unknown.
Official recalls
224V744000 · Steering
Oct 3, 2024
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Consequence & remedy
Consequence: Difficulty steering can increase the risk of a crash.
Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
24V508000 · Tires:markings
Jul 2, 2024
Honda (America Honda Motor Co.) is recalling certain 2024 CR-V vehicles. The tire identification number (TIN) is missing the four-digit date code. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 139, "New Pneumatic Radial Tires for Light Vehicles."
Consequence & remedy
Consequence: An owner whose TIN information is missing may not recognize that their vehicle is involved in a safety recall and continue to drive on recalled tires, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the tires as necessary, free of charge. Owner notification letters were mailed August 27, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is BIS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA23003 · Momentary Increased Steering Effort
Opened Nov 29, 2023 · Closed Jan 28, 2025
Status: closed (inferred from source dates) · Steering
On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering effort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ quick test drives. The complaints had been received over the previous two years with most occurring with low vehicle mileage. The steering gear of these vehicles is aided by an electrical power assist unit. This power assist unit inputs force on the steering rack via a worm gear and worm wheel assembly. During PE23005, Honda stated this condition of momentary increase in steering effort occurs due to two factors within this power assist unit. First, during manufacturing, the steering worm wheel goes through annealing and component conditioning processes. These processes cause internal stress and strain within the steering worm wheel. This strain is slowly released over the first few months of the vehicle life. Over time, the released strain causes deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This catching results in the driver’s momentary increased steering effort. Second, the manufacturing process did not guarantee consistent grease application and, therefore, some subject vehicles received insufficient grease which contributed to the momentary increase in steering effort. During EA23003, ODI further analyzed the potential safety related consequences of the momentary increase in steering effort. NHTSA’s Vehicle Research and Test Center (VRTC) duplicated the allegations of increased steering effort. In addition, VRTC discovered the steering worm wheel and worm gear tended to push grease out of the meshing area, resulting in large amounts of grease resting on top of the worm wheel. Information Request responses collected and reviewed by ODI showed Honda had also discovered this additional root cause during NHTSA’s EA. In addition, Honda discovered the preload of the worm wheel gear spring was set too high, increasing the gear slide load and resulting in higher friction and increased torque fluctuation when steering. The number of consumer complaints made to ODI continued to increase with the expansion of scope from the PE to the EA. Additionally, during EA23003, ODI received ten complaints alleging a crash, in addition to the 13 complaints ODI had received as of the time it opened EA23003. In total, 23 crashes have been reported to ODI due to this alleged defect. On October 3, 2024, Honda filed NHTSA Recall No. 24V-744 to address this defect. The recall will provide consumers with a new steering worm wheel gear spring with a decreased load. Additionally, dealerships will add additional grease and relocate any grease sitting on top of the worm wheel back into the meshing area. The scope of this recall includes all Honda vehicles that were manufactured with this specific improperly produced steering worm wheel and spring. In view of the recall action being taken by Honda, ODI is closing EA23003. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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