I am writing to express concern about the steering of my 2024 Honda CR-V (Sport Touring trim). The vehicle was purchased new in September, with about 3,800 miles accumulated so far. When driving at 40 mph or higher in a straight line, there is persistent resistance in the steering wheel. It sticks when making slight straight lin…
Read full complaint
I am writing to express concern about the steering of my 2024 Honda CR-V (Sport Touring trim). The vehicle was purchased new in September, with about 3,800 miles accumulated so far. When driving at 40 mph or higher in a straight line, there is persistent resistance in the steering wheel. It sticks when making slight straight line corrections. I included lane driving assistance in the "problem parts" section here not knowing if there is a connection. Not only is there resistance, but frequently the steering will suddenly jerk to either side. This is very slight and has not caused a major straight line deviation, but I know this should not occur and for all I know can get worse. I have repeated these circumstances while using and not using any lane assistance. No warning lamps or messages have appeared. I am taking the vehicle to my dealer during the week of 12/11, so no inspections as of yet. I have read NHTSA is investigating nearly identical complaints with 2022-23 models and wanted to add my concerns about the '24 model year.
NHTSA ODI #11559250
Mileage unknown · Dec 8, 2023
Steering
Steering wheel gets “sticky” and makes it hard to steer. Almost over corrected because it was stuck on the highway. Took to the dealership and it needs a new steering rack, which is on back order.
NHTSA ODI #11559113
Mileage unknown · Dec 7, 2023
Steering
When driving on the highway it is most noticable,It feels like the power steering quits working.It makes it hard to steer. When it does steer easily it is easy to over correct making an accident more likely.Hopefully my Honda dealer will stand behind it. So far over the phone they pretend like it doesn't exist.
NHTSA ODI #11559030
15,000 miles · Dec 4, 2023
Steering
The contact owns a 2024 Honda CR-V. The contact stated that there was a clicking sound coming from the steering wheel while driving. The contact stated that while driving straight at highway speeds, the contact had to over-correct the steering wheel. The contact used an excessive amount of force to maneuver the steering wheel. T…
Read full complaint
The contact owns a 2024 Honda CR-V. The contact stated that there was a clicking sound coming from the steering wheel while driving. The contact stated that while driving straight at highway speeds, the contact had to over-correct the steering wheel. The contact used an excessive amount of force to maneuver the steering wheel. There were no warning lights illuminated. The vehicle was taken to the dealer and the clockspring was replaced. There was a clicking sound coming from the steering wheel and the steering wheel seized. The contact stated that the failure was intermittent. The vehicle was not repaired. The manufacturer had been made aware of the failure. The approximate failure mileage was 15,000.
NHTSA ODI #11558391
Mileage unknown · Dec 4, 2023
Steering
Driving down the highway my power steering becomes difficult to turn. It will loosen up but could be dangerous if I need to make a quick turn.I am on my 5th CRV. This is so disappointing. My dealership pretended to not know about it.
NHTSA ODI #11558287
Mileage unknown · Dec 4, 2023
Steering
Driving on the highway it feels like I lose power steering. The steering wheel is hard to turn. It loosens up eventually. I have asked at the dealership about it. They pretend like they don't know about it. It could cause an accident if i have to make a sudden turn.
NHTSA ODI #11558271
Mileage unknown · Dec 3, 2023
Steering
The steering wheel occasionally gets sticky, especially driving straight for a while. It can be overcome with a little extra force but the steering does not feel smooth because of it. I have not contacted the dealer yet. There are no warning lights or anything. I've got a little over 12k miles on the new car.
NHTSA ODI #11558192
Mileage unknown · Dec 3, 2023
Steering
The following investigations need to be expanded to include 2024 Honda CRVs also. I have experience identical issues. , The Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE23-005) to access the alleged defect of momentary increase in steering effort in model years (MY) 2022 and 2023 Honda Civic vehicles…
Read full complaint
The following investigations need to be expanded to include 2024 Honda CRVs also. I have experience identical issues. , The Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE23-005) to access the alleged defect of momentary increase in steering effort in model years (MY) 2022 and 2023 Honda Civic vehicles. The complaints report that the momentary increase in steering effort (described as Investigation: EA23003 Open Resume Page 2 of 2 "sticky steering") occurs mostly at highway speeds after driving for a certain amount of time.
NHTSA ODI #11558172
Mileage unknown · Dec 3, 2023
SteeringUnknown Or Other
The steering wheel seems to get stuck for a little bit and the release by itself, not fully stuck but feels like sticking and sometimes pushes my itself now this is with all the features off including lane departure and lane keep it’s feels like the power steering is failing, and the car also vibrates over 60 miles and makes noi…
Read full complaint
The steering wheel seems to get stuck for a little bit and the release by itself, not fully stuck but feels like sticking and sometimes pushes my itself now this is with all the features off including lane departure and lane keep it’s feels like the power steering is failing, and the car also vibrates over 60 miles and makes noise when on a round about Turning left, the dealership is not helping.
NHTSA ODI #11558147
Mileage unknown · Dec 2, 2023
Steering
While driving, in particular on the highway, the steering wheel becomes suddenly stuck in its position. I am able to overcome the stickiness with a mild amount of effort. I currently have 5700 miles on my vehicle and it appears to be getting more noticeable over time. I have a call into the Honda dealer to have this issue addres…
Read full complaint
While driving, in particular on the highway, the steering wheel becomes suddenly stuck in its position. I am able to overcome the stickiness with a mild amount of effort. I currently have 5700 miles on my vehicle and it appears to be getting more noticeable over time. I have a call into the Honda dealer to have this issue addressed. I am waiting for them to call me back. I have received no warning from my vehicle that there is a problem with the steering.
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Consequence & remedy
Consequence: Difficulty steering can increase the risk of a crash.
Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Honda (America Honda Motor Co.) is recalling certain 2024 CR-V vehicles. The tire identification number (TIN) is missing the four-digit date code. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 139, "New Pneumatic Radial Tires for Light Vehicles."
Consequence & remedy
Consequence: An owner whose TIN information is missing may not recognize that their vehicle is involved in a safety recall and continue to drive on recalled tires, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the tires as necessary, free of charge. Owner notification letters were mailed August 27, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is BIS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA23003 · Momentary Increased Steering Effort
Opened Nov 29, 2023 · Closed Jan 28, 2025
Status: closed (inferred from source dates) · Steering
On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering effort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ quick test drives. The complaints had been received over the previous two years with most occurring with low vehicle mileage. The steering gear of these vehicles is aided by an electrical power assist unit. This power assist unit inputs force on the steering rack via a worm gear and worm wheel assembly. During PE23005, Honda stated this condition of momentary increase in steering effort occurs due to two factors within this power assist unit. First, during manufacturing, the steering worm wheel goes through annealing and component conditioning processes. These processes cause internal stress and strain within the steering worm wheel. This strain is slowly released over the first few months of the vehicle life. Over time, the released strain causes deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This catching results in the driver’s momentary increased steering effort. Second, the manufacturing process did not guarantee consistent grease application and, therefore, some subject vehicles received insufficient grease which contributed to the momentary increase in steering effort. During EA23003, ODI further analyzed the potential safety related consequences of the momentary increase in steering effort. NHTSA’s Vehicle Research and Test Center (VRTC) duplicated the allegations of increased steering effort. In addition, VRTC discovered the steering worm wheel and worm gear tended to push grease out of the meshing area, resulting in large amounts of grease resting on top of the worm wheel. Information Request responses collected and reviewed by ODI showed Honda had also discovered this additional root cause during NHTSA’s EA. In addition, Honda discovered the preload of the worm wheel gear spring was set too high, increasing the gear slide load and resulting in higher friction and increased torque fluctuation when steering. The number of consumer complaints made to ODI continued to increase with the expansion of scope from the PE to the EA. Additionally, during EA23003, ODI received ten complaints alleging a crash, in addition to the 13 complaints ODI had received as of the time it opened EA23003. In total, 23 crashes have been reported to ODI due to this alleged defect. On October 3, 2024, Honda filed NHTSA Recall No. 24V-744 to address this defect. The recall will provide consumers with a new steering worm wheel gear spring with a decreased load. Additionally, dealerships will add additional grease and relocate any grease sitting on top of the worm wheel back into the meshing area. The scope of this recall includes all Honda vehicles that were manufactured with this specific improperly produced steering worm wheel and spring. In view of the recall action being taken by Honda, ODI is closing EA23003. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Illustration